Premier Inn Stoke-On-Trent - Hanley

Good location for Regent Theater. Friendly welcome when booking in. Room good size, as was bathroom. Nice and quiet. Great having free parking.

Worst hotel ever stayed in, First room had a strong smell of mold. We requested to swap rooms. They swapped us in to a second room which was dirty, the bins was full abd dirty bedding. Third time lucky we got a room. Not what you expect for £110.00. The mold had been painted over but you could still see and smell it. The other side has patches of mold.

Great to have free parking. Always a nice welcome. Would prefer a shower than a bath and it saves water!. The baths are too high to safely get into and out of.
Breakfast are always great with plenty of choice.

La habitación estaba muy limpia pero algo fría y sin aire caliente

We stayed here before heading to Alton towers! Quick check in to get our room key! Clean hotel and room! Very friendly and helpful staff! Anything we needed they got/helped us with! Would definitely be back! Beds are so comfortable!

This is the second occasion that I have stayed at Premier Inn Hanley. The friendly and warm welcome from the two ladies at check in was very nice indeed. The room was very comfortable with easy to control A/C for a nice temperature. A good selection of tea and coffee was available. The Bathroom was clean and a very good shower. The service in the Brewers Fayre Restaurant was very good with a nice selection of meals from the main menu. As always, the Breakfast was superb with a great selection of hot Breakfast Items along with a good selection of Bakery Items. Like the last time I stayed here. I had a very pleasant stay and will not hesitate to stay here again next time I am in the area.

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A lovely room - we stayed premier plus and it was a nice upgrade. The rooms have a fridge so that’s great addition, able to keep my drinks cool easily. There was chocolate in the room to enjoy with a hot drink, and the room was a great size. It still has the great bed and mattress you know and love from premier inn. The staff helped us celebrate a special occasion and made us feel exceptionally welcome - special shout out to Joe and Libby. Breakfast was nice too - go early to avoid the big crowds. Easily accessible and good parking. Will definitely return!

We had booked this hotel, for a couple of nights stay in Stoke.. Price was decent.. Free parking was a bonus.. Nice friendly welcome.. Room was clean, fresh, and well maintained.. The usual Premier in standard. W ate one night at the on-site restaurant.. Was decent enough, and not too expensive.. Located a 15 minute uphill walk into the town centre. Handy enough for all other attractions around Stoke.

I often stay at Premier Inn as there is a trust in getting good value and a good night sleep. Hanley wasn't much different except the corridors smelt like a Friday night out in some low class pub soaked with beer. Time the manager asked for a refurbishment.

⭐️⭐️ ⭐️

I stayed at the Premier Inn Hanley (Stoke-on-Trent). It’s set on a trading estate, so there aren’t shops or places to wander nearby, but on arrival I received a lovely warm welcome.

My room (408, in the block across the car park) was the standard Premier Inn set-up – clean, comfortable and reliable. Unfortunately, the toilet wasn’t properly cleaned, which was disappointing as everything else about the room was spot on.

I had dinner at the Brewers Fayre attached to the hotel. The food was fine, and the unlimited soft drinks are always a bonus. The only downside was a nearby table of workmen swearing quite a lot – it didn’t bother me personally, but it could have put some people off.

I slept well and the breakfast was fresh, plentiful and enjoyable.

Overall, a mixed stay: friendly service, comfortable room, and good breakfast, but let down by the bathroom cleanliness.

There is a growing trend in newer premier Inns to have room windows that DO NOT OPEN. well this is one such hotel . my room had a stench of mouldy air , not able to get any air flow . bathroom extractor not working, air con faulty on cold all the time , meant a horrible coughing night (mainly due to mouldy air). STAFF were amazing and the breakfast was too !!

This was my first time staying at the premier inn Henley and it was beautiful. From the moment we checked in, to checking out it was faultless.
The room was clean, the bed was so comfortable.
We had a great stay.

Fix the coffee machine in the breakfast room, every time there is something wrong with it and being understanding doesn't work every time. We are/are several who get an itchy body at home. Either it's your detergent or a thorough cleaning is needed. This is not the first time, actually.

Hanley Premier Inn, Etruria is one of the best hotels the wife & I have stayed at. The staff are so welcoming, friendly, approachable but always professional. The room is comfortable including the wet room provided, fully serviced. The food was great, the hotel was clean & so inviting. I would like to commend all the staff, reception, dining & cleaners who were working & available whilst we were at the hotel, I can name four team members, Libby, Rosie, Bridie & Joseph but every member of the staff were exceptional, sorry for those whose names I couldn't remember. The hotel is also situated in a place where all the local towns are easily accessible which was brilliant for us as we can't get around as easy as when we were younger 😉. A HUGE THANK YOU to every team member at Etruria Premier Inn, we will be back.

Had 2 days in Alton towers so picked this hotel as it was 40 mins away so was not too long. Hotel was clean with easy parking with very nice reception staff who made checking in easy and quick,brewers fayre opposite great food will use again next year 10/10

Overnight stay for a work trip in Stoke the next day. Plenty of parking available and reception had my key waiting straight for me owing to a late arrival. Room quiet, bed very comfortable and everything worked. Would have liked a few more towels - although you can always go and get more. Would happily stay again. No bath but an adjustable shower head which actually worked better.

Came here tonight after an emergency flooding at my house. Fantastic service from Nathan at the front desk, kind and compassionate.

Thank you so much for your kindness.

The room was clean and the bed was comfortable although the temperature control and no open windows meant it got hot during the night and we couldn't do anything about it. Decent breakfast at the Brewer's Fayre next door. The cost was the frustrating part. It was too expensive for a basic stay.

Clean and tidy. Easy to get too. Big enough for a family of 4. Comfortable beds. Parking available. Would definitely recommend