Premier Inn Portishead

Hotels
Premier Inn
8.4 (20 reviews)
Wyndham Way,Portishead,Bristol,Avon , Bristol , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast cleanliness issues
Limited amenities in longer stays

Categories

Cleanliness
8.06
Multiple mentions of cleanliness indicate the hotel was generally clean, but some reviews expressed disappointment in dining cleanliness.
Service
9.03
Staff were consistently described as friendly and helpful, notably exceeding expectations.
Location
8.57
Conveniently located for sightseeing and nearby amenities, though access to some areas may be less than ideal.
Room Quality
8.52
Rooms described as comfortable with good quality furnishings, though some minor issues like lack of hangers noted.
Amenities
8.55
Good variety of amenities including fridge, coffee, and free parking, enhancing the overall stay.
Value for Money
8.51
Considered good for the price, especially for short stays, though some felt it could improve with better breakfast options.
Food and Beverage
7.56
While the breakfast was praised for variety, there were notable issues with cleanliness and food quality.
Overall Experience
8.43
Overall experience was positive despite a few criticisms, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:50

Property Description

Experience a warm welcome and exceptional comfort at Premier Inn Portishead, your ideal escape just off the M5.

Prime Location
Nestled in a picturesque coastal town, our hotel offers easy access to Bristol and South Wales, making it perfect for both business trips and leisurely getaways.

Unparalleled Comfort
Relax in our luxurious Hypnos beds for a restful night's sleep, ensuring you're rejuvenated for all your exciting adventures.

Culinary Delights
Savor delicious meals at our on-site restaurant, where you can indulge in a variety of flavorful dishes after a day of exploring or shopping.

Don't miss out on your perfect getaway—secure your reservation at Premier Inn Portishead today!

Important information:

90 spaces, 9 disabled bays. No height restriction. Coach/lorry parking by prior arrangement with hotel. 24 hours CCTV.
From M5(J19) follow A369 to Portishead. Across 1st roundabout and Hotel is at next roundabout. Next to the Gordano Gate Brewers Fayre.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 20 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.43
S
Sue
10
Pros:

Room spacious and clean and warm

2026-01-02 via Nuitee
M
megansX3500JB NONE
10
Great stay
Pros:

Only stayed for 1 night but had a great nights sleep before our early flight. Room spotlessly clean and bed really comfy!

2025-11-14 via Tripadvisor
S
simonridley4469 NONE
10
awesome experience
Pros:

it was in an ideal location for us to stay near a friends house, the hotel was the cleanest one we have stayed in so far, you could smell fresh paint, the room was very clean and tidy, bed as expected super comfy and the shower was hot and clean. the breakfast was freshly filled when we went in and was very tasty. i highly recommend portishead for the friendly staff and well presented room

2025-11-12 via Tripadvisor
9
989nicola NONE Kent, England
10
Very happy with our stay.
Pros:

Excellent Premier Plus rooms, excellent breakfast and the hotel manager, Angellica, is a credit to the hotel. The fridge in the room was a welcome upgrade and we felt the Premier Plus rooms were well worth the extra payment.

2025-11-11 via Tripadvisor
S
swilkins NONE Dubai, Emirate of Dubai
10
Better than most 4 star hotels
Pros:

Better than most 4 star hotels. Stylish room, comfortable bed, fridge, posh coffee, tea, toiletries, free wi-fi, free and plenty car parking

2025-11-10 via Tripadvisor
6
666leesal Family
10
Good value hotel.
Pros:

Great value hotel in a good location for lots of sight seeing on a short break. Service and cleanliness was good. Good night's sleep due to blackout curtains and nice quality bed linen. Great for a short stay but we were staying 4 nights and a family of 3 so not enough hangers or hand towels supplied. No heated towel rails nor radiators to dry the towels either. Room felt a little claustraphobic as the window was sealed so could not be opened, never had that in a hotel before. Breakfast next door was good but they did not have hash browns one day and had to wait 20 mins for pastries to be cooked. Also the Sunday carvery menue in the room said til 6pm but when we went at 4.30 it had finished. The tables were all sticky and the toilets were disgusting at the Brewers Fayre so very dissapointing having paid for evening meals at the hotel to be let down by this.

2025-11-03 via Tripadvisor
B
babslewis1955 NONE Bideford, Torridge, Devon, England
10
Goid value
Pros:

Great location, tucked out of the way but short walk to the marina and high street. Walk to the Marina is a lane that has been tarmaced so can be a bit messy after rain but only takes a few minutes

2025-11-02 via Tripadvisor
S
S4073GQpaulr NONE
10
Excellent hotel.
Pros:

One of the best Premier Inns I have stayed in recently. Some newly refurbished rooms of excellent quality & comfort. Feels like 'home from home'. Quiet rooms.

2025-10-30 via Tripadvisor
K
Kaz67g Family Wiltshire, England
10
Absolutely Brilliant!!!!
Pros:

We recently stayed here for 3 nights & Mum had a premier plus accessible room & I had a standard double , even before we stayed the service was excellent, I emailed to check I could have a room near to Mums so I could assist her & immediately got a lovely email reassuring me it was no problem, on arrival the receptionist ( I think Emily) was extremely friendly & went above & beyond to help us. ALL the staff from management/receptionists to the housekeeping team were friendly helpful and went above & beyond. The rooms were very well equipped especially the premier plus . Premier inn you should be very proud of your staff in this hotel they are absolutely brilliant, & the hotel is very welcoming, very clean and extremely well run, we recently stayed at a well known upmarket New Forest Hotel and their staff were not a patch on yours. Highly recommended +++++++++

2025-10-06 via Tripadvisor
I
I1482WVjuliec Couples Diggle, Oldham, Greater Manchester, England
6
Good hotel, poor breakfast
Pros:

The room was very nice and bed comfortable, we did have a good nights sleep. Within an easy 10-15 minute walk of the High Street in Portishead.
What let the hotel down was breakfast. Sticky table, dirty cutlery, dirty glasses, carpet needed vacuuming. Scrambled eggs tasteless and strange texture, mushrooms tasteless, I could go on. There is a Sainsbury’s next door probably with a cafe and a Wetherspoons within a 10 minutes walk, perhaps better options.

2025-10-01 via Tripadvisor
J
J1824MJsusans NONE Liverpool, Merseyside, England
10
Premier Plus room is brilliant.
Pros:

We've stayed at several Premier Inn's but first time staying in a Premier Plus room. A little more expensive than the Standard rooms but well worth it. Really lovely decor, very smart and modern and lots of great facilities such as iron and ironing board and a fab coffee machine, with instructions, which is usually a problem at some places we've stayed. Spotlessly clean. Can't fault any of the hotel. It was spot on. Staff were friendly and welcoming and check in was super easy. We booked breakfast which was next door at the Brewers Fayre and that was great too. Staff were very friendly and attentive and the food was good quality. We were visiting family in the area and would definitely stay here again on our next visit. It's worth noting that Premier Plus rooms aren't available at every Premier Inn so check before booking in other areas.

2025-09-27 via Tripadvisor
A
angelacJ5969HS Friends getaway
10
Lovely stay
Pros:

Just stayed 2 nights for the woman’s rugby World Cup.
Great location for catching the bus to Ashton gate. 15 walk down to the marina where there is some lovely restaurants.
Lots of free parking.
Rooms are immaculate, roomy & very comfortable beds. Staff were friendly and very helpful. Would definitely stay again when next in the area.

2025-09-21 via Tripadvisor
2
211farhanak NONE
10
Affordable hotel stay
Pros:

It was a very comfortable and cosy stay. The ride to the hotel is also quite picturesque. It has two Sainsbury's nearby which makes it a great location.

2025-09-16 via Tripadvisor
M
MEPik Couples
10
Very comfortable and very helpful staff
Pros:

Had a quiet comfortable twin room as a stopover on way to South West. Requested same room on return journey to include a bathmat. Staff were very helpful and sorted us out. Very good customer service.

2025-09-13 via Tripadvisor
L
leepZ8706YR Business
2
Bad
Pros:

Staff ineregated us because I booked two adults and a child which was 15 ! They didn’t believe that and caused a seen at breakfast I’m really not happy with this ! They should state when I book online if they want I’d for the child not two days into our stay, very disappointed

2025-09-12 via Tripadvisor
6
658tuesdayc NONE
10
Great stay
Pros:

Very friendly welcoming staff, check in/ check out process quick and easy, clean and tidy accommodation, no air con but there was a fan in the room to use would definitely come back again

2025-08-18 via Tripadvisor
9
983gordont NONE
10
Great stay as always at Portishead, twice in 15 days
Pros:

Stayed 10th July outward journey to Cornwall and 25th July homeward journey.
Both stays as we expect, great welcome and service, great room and bed and available fan as both evenings were warm. We had clean towel, bedding and tea making facilities.
Regular users of Premier inn around the country and used Portishead annually on our holidays to Cornwall. I receive what i eexpect from premier Inn, great stay no issues, friendly and supportive staff t reception on check in and out and if needed during stay.

2025-08-01 via Tripadvisor
P
pamb368 NONE East Lothian, Scotland
6
Avoid the eatery
Pros:

The Premier Inn at Portishead was an o/n stay, we were warned there was ongoing work and were prepared for this.
the building itseld whilst clean is looking a bit tired.
The staff were Excellent
However, the eatery associated with the Inn is a Brewers Fare, as there were no other food options nearby we booked an evening meal and breakfast deal.
We were disapointed with the interior, the general cleanliness was poor. The floor, seats and skirtings were filthy where we sat. The garden area was even worse, overgrown weeds, seagulls landing eating food remains on plates.
No staff were dealing with this. There was a fairly lax attitude all round.

2025-07-23 via Tripadvisor
R
richardpA2997UD Family
8
Haven in Parched Bristol
Pros:

A lovely lady called Faye welcomed us to the hotel and couldn’t have been more pleasant and kind! She also took stock of our slightly bedraggled family status and happily informed us we had an air conditioned room! The room was bliss and the nights sleep was perfect thanks to the a/c. The pub next door was ideal for a drink and breakfast was perfect for our little team. Thank you Premier Inn Portishead for making some weary travellers much happier!

2025-07-13 via Tripadvisor
B
Biscuit27 NONE
10
Nice little premier inn
Pros:

Good little premier inn with free parking. Staff were very friendly and the room was clean. There was no air conditioning but as it was hit they’d left some bottled water and a fan so it was manageable. We ate in the restaurant which was ok quality too.

2025-07-02 via Tripadvisor