Premier Inn Gloucester Business Park

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Stayed here recently whilst visiting family.
Saw to different receptionist. Amy and Suzy. They were so polite when checking in/out. Advised us on the restaurant next door. The room was spacious and clean. Everything we need for myself my husband and our daughter.

A good Premier inn as always, warm comfortable and clean. Staff friendly & helpful.
Had evening meal in restaurant next door, ok nothing special but breakfast was excellent and morning staff very friendly

Absolutely loved my stay, rooms are very spacious and clean. The staff are very knowledgeable and location was perfect for linking to the motorway.

I have just a pleasant stay at this great value for money hotel. Very clean and comfortable ,excellent staff Shannon Beau and Aimee are very polite and helpful.Good location bus outside goes to city centre.

The lady on reception was so helpful and welcoming. She was really friendly and had a chat with me about my new job, when it came to check out the same lady was there and wished me good luck and asked me how I was doing which I thought was really nice as it felt personable

Stayed at this Premier Inn a few times, Staff are always polite and happy to see you, it always has appeared clean.
They take your breakfast order rather than it being a buffet which means you get freshly cooked eggs.

Very friendly and polite staff. Very Very helpful. Very knowledgeable. I recommend this hotel. You will not regret your stay here.

Really good experience at this Premier Inn. Aimee on reception was very welcoming and on hand to help whenever it was needed. The room was very clean and has everything I needed.

We stay here regularly when visiting family. We always receive friendly and helpful service from the welcoming team on Reception. They are very responsive to any requests, which we appreciate. The rooms are consistently good, matching our expectations of the Premier Inn brand and we enjoy having breakfast at the neighbouring Whittle Inn. Thank you for the Reception team.

Good value for money the rooms are very clean with air-conditioning staff are helpful and friendly I checked in after 9pm and check in was quick and easy would stay there again when visiting gloucester

Rooms were very nice and spacious, the receptionist Aimee was extremely helpful, the stay was perfect, would recommend

Great location for travelling south on M5. Electric charging point was a godsend.
Room was spacious and comfortable for four of us.
There is plenty of parking (free when we went but I think that’s changing).
We enjoyed eating out at historic quay in Gloucester.

Halfway point to Cornwall stayed here to visit family and as a rest stop on the way to our holiday to Cornwall and it was great receptionist interacted with the kids this is rare to see but was clean and a happy visit

Friendlier staff for a start, also staff that can see you carrying heavy bags, then they just let the door shut behind them on you. A room that has a net curtain so that the curtains can be opened but still maintianing privacy.
A shower that actually has a decent flow, I've seen snails go faster than the shower.
No car parking charge. The prices that I paid for staying there was steep enough, but then to have the cheek to charge parking on top of that, i'm sorry, but even dick turpin wore a mask. And as for next years prices as I had a look, lets just say, I will not be staying here again (almost £700 for 4 nights). Pure greed and less about the customer, are they trying to put people off booking so that they can house certain others instead? makes you wonder.....

Stopped on our way home from Cornwall was g welcomed by Aimee who gave our children a little toy and interacted with them through out our stay
Hotel room was lovely a clean
Highly recommend

Premier Inn: Much to fix.

Angry, furious, disgusted and embarrassed. That’s how I feel after trying to eat at the Brewers Fayre restaurant attached to the Premier Inn at Gloucester Business Park.

I ordered the Big Stack burger, choosing the salad option instead of the bun.

What turned up (see pic) was burnt, hard, dried out two slivers of burger, covered in a yellowy gunk that may have been cheese. One bite and a mouthful of acrid, nasty shot – spat out – later and I was out of this excuse for a restaurant.

The ‘salad’ was an assortment of chopped veg. I suspect whatever the ‘chef’, who may or may not have been a 16 year old work experience person with zero previous catering knowledge, had found in the kitchen. The dressing was a slime with zero taste.

What the hell does this company think they are doing? The hospitality sector constantly complains about problems but the real problem is itself. No training, no enthusiasm, no passion for food and good service. Just profit.

So what did I do? I simply put my knife and fork together and walked out. I was too tired after a long day to argue.

There was no other eatery within walking distance so I went to the Tesco across the road and bought some nice Somerset Brie and a whole grain roll. And a good chilled bottle of Sauvignon Blanc. All for less than the cost of the Premier Inn crap.

What about the hotel itself?

Well, the room was a decent size, modern, comfortable and the bathroom was very clean. Great… or is it just what you should expect?

The shower – part of the bath – was pretty useless with poor water pressure but at least I managed it.

The TV however was useless. The remote had hardly any effect on the TV and after 20 mins of trying to find something – anything! – I gave up.

Instead I paid £5 for the “Ultimate Wi-Fi’ which turned out to be anything but that. It was a max of 8 mbps! That was their own statement after signing up. Again, useless. I can’t even get my emails!

Then, when I shifted from my mobile phone to laptop, in an attempt to find somewhere I could watch today’s cricket, the system failed completely. They sell the wifi on the basis that 3 devices can connect. That’s completely untrue. Only the device that originally bought the wifi pass can connect, at least at this hotel.

Premier Inn: you are taking the piss! Sort out your tech, your bathrooms and most of all, your restaurants.

Have been using this hotel fairly regularly for over a year. All ok until last week when, for the first time I had to pay a £3 parking charge (described) as some sort of exclusive discount and I should be grateful. Pure greed and not made clear when booking. I'm sure Sir Lenny would have something to say.

On checking in I was told I had to pay for parking ( stayed here lots of times) member of staff said I should have been informed prior on booking but I was not
It was a suprise but nevertheless I paid .
Staff member helpful and kind
( she was feeling very uncomfortable due to heat and had no air con on only a freestanding fan!it was very hot in reception too)
Room was not very spacious as it was a family room I think as it had a trundle bed and I had booked for two double rooms.Clean and tidy but not its usual standard as shower curtain was damp and had hair on it
Could do with a deep clean as air was stale

Stay was good,very quiet hotel, staff were friendly and helpful, the room was spotless and the food was decent would definitely stay again.