Premier Inn Exeter - M5 J29

Excellent hotel if you have got to get an early flight. Very welcoming and clean . Easy to park and check in . Brewers fayre next door could have been better.

It was lovely, very clean and tidy, staff was very kind. Service amazing, parking area really good and spacious, the breakfast was perfect, complimentary water and coffee in the plus room. Traffic wasn’t bad, not far from where I needed to be. Good price for what I paid, worth every penny, it was a great atmosphere, the kids loved it, would recommend due to its friendly staff and environment. Quite quiet in the evening you can’t hear others in the other rooms absolutely amazing for peace and quiet Just not with the kids haha.

Beautiful place. The atmosphere was amazing such nice staff. It was very clean everything was done good i loved my stay. Overall my stay was enjoyable such nice comfy beds. Where I was before getting to the hotel was easy but a lot of traffic. You can’t hear any movements from the neighbours. My stay was definitely worth it for the price i paid.

As with many Premier Inn experiences, I can’t say it’s worth the money. It’s fine for a basic 1–2 night stay where you only need a place to sleep, but not much more than that.

I stayed for one night and paid £72 for a family room on a Saturday. Decent, but definitely pricey for the conditions.

The bathroom wasn’t properly cleaned - there were spiders, which terrified my daughter.
The shower is only an overhead shower (no hose), which isn’t ideal if you need to wash children quickly.

The biggest issue was the smell in the room. It was incredibly strong — a damp, mouldy smell that was impossible to ignore. We only coped because we arrived late and left early, so we weren’t in the room longer than 7–8 hours. I couldn’t face breathing that in any longer. I don’t know if it’s coming from the AC vents or the walls, but something isn’t right. It also wasn’t just our room — my friend in a separate room had exactly the same problem.

Very disappointing overall.
I wouldn’t recommend staying here, and I wouldn’t book again. I doubt this is something that will be fixed quickly.

Very friendly, helpful and efficient reception staff. Had a small problem with my room but it was promptly sorted, even though it was a busy time for the staff.

Handy for the M5 but a bit fiddly to find because it isn’t visible until you’re already entering the car park. Charge for parking. Not all Premier Inns have accessible rooms but this one has. Everywhere looked spotless.
Breakfast is served at the Brewer’s Fare (as it should be spelled!) next door and is plentiful if not cordon bleu.

Convenient location for motorway and 5 mins drive from services with fast EV chargers. Room was clean and very comfortable with bath and shower. Parking is £8.00 for 24hrs. Very quiet at night.

I will never stay in a Premier in again. The fact that it was the weekend Exeter university students were moving in to their halls meant the price of the room was inflated to over double the usual rate.

We paid £180 for a room that if you book this weekend would be £71 and we were met with a dirty car park, very basic facilities, a very musty smelling room, mould in the bath and a receptionist who was totally aghast at how much we were paying. When they saw what the room cost was, they took a massive in take of breath and said "are you only staying for one night? that is SO expensive, wow, I can't believe that!" not really something you want to hear or realise that you have been completely ripped off!

Honestly, I have no more words!

Great hotel, very friendly staff and quick check in. Rooms very clean and comfortable. Also had a lovely note and some jammie dodgers left in the room for us on arrival which was a lovely touch

So comfortable that my son wants to return to sleep on the bed
High-quality but affordable food at Brewer's Fayre
Definitely returning

This premier inn was great like all the other ones we stayed in .. Great location friendly staff and beautiful room all clean and tidy just how we like it

Had a standard room on the ground floor. On arrival the key card didn't work, so back to reception to be told some of the rooms on that floor take up to 5 minutes to work. Room was ok . Wifi is shocking, didn't work at all during our 2 night stay & the phone signal was poor even at the pub next door. Parking is chargeable, you get a voucher to scan, cost us £16 for our stay. Brewers fayre next door where you go for your meals is very shabby, wetherspoon standard food. Over the road is a subway, Starbucks & Domino's pizza .

I've stayed here many times but this stay was not great. The room smelled very musty. I pulled back the quilt to get into bed and there was an old blood stain on the sheet. Which i had to change myself with the help of the lady in reception who was very apologetic. The breakfast well this was a joke really. The hot food was not filled up regularly, most of the time people were waiting for this. The eggs that came out were all dried up and obviously not freshly cooked. I was given a table for 20 minutes and told they needed it back even though half of the tables were empty. I was then told oh i could keep the table as they'd had a cancellation. Overall i feel their standards have definitely slipped.

Warm welcome from staff and a clean room, but ultimately a noise hotel, stamping and doors slaming through the night lead to poor sleep. Thankfully one night so just got through the night, sure staff would have swapped the room but doing so in the middle of the night when the noise was throughout would have just been more frustrating.

Good comfortable clean place to stay. Good location close to M5 and easy to get to. Parking expensive at £8 per 24 hrs. Wifi expensive at £5 and poor speed at times during evening.

Hotel is as it should be - convenient & good value for money. Easy to check in & out. The breakfast at the pub next for was ok but both mornings we were there they had run out of mushrooms & fruit & had no intention of replenishing it . You get what you pay for I guess

Friendly and helpful staff, comfortable and clean rooms, nice and quiet, food was good, easy to get to...............

Unpleasant experience from the start. Room smelt and not particularly clean. No seating area to sit. Nephews room had marks all over the ceiling where the air-con had leaked.
Rooms are dark and dingy.
No one on the reception desk.
Booked a breakfast next door, dinning room not nice, we were placed in the bar area with ripped seats.
Be aware you also have to pay for parking which is disgusting! Where else are you meant to park after a 6 hour car journey.
Would not recommend, very tired accommodation could do with a good clean everywhere.
Wouldn’t stay in a Premier Inn again after this experience.

The room was immaculately clean, everything worked, and the staff were all friendly and helpful. I would not hesitate to stare here again.
Only very minor complaints: the parking was overpriced at £8/night, and breakfast isn't served until 7am, which was too late for me, but I know I'm unusual in that.

Premier Inn, Exeter – One-night work stay
I stayed here for one night while on a work trip and had a lovely experience. I was greeted by a young lady with stunning emerald green hair—sorry I didn’t catch her name, but she was so polite and helpful. Thanks to her, my stay started off on a really positive note.
The room was clean and comfortable, with excellent climate control that kept things perfectly warm and cool. Breakfast was delicious, and at just £10, it was great value.
Thank you!