Premier Inn Barrow-In-Furness

Our stay had to be extended due to unforeseen circumstances and we were helped when moving rooms to find the loveliest gift and card which meant so much. The staff are not just professional but they went above and beyond and we cannot recommend them enough.

The staff were really friendly and helpful, which made it a pleasant stay. The room was nice and clean, and staff were always accommodating.

Everything you expect from the brand. Efficient check in. Comfortable room with comfy bed. Love the premium extras, eg coffee machine and chocolate. Bathroom needs refurb; bath panel badly water damaged. Car parking £3. Although the Brewer’s Fayre is on site, there is no covered walkway so it is a wet walk for dinner and breakfast when the weather is bad. The food and service was good. Overall good for an overnighter and great value for money.

Emma and Amy are the most amazing receptionists, they both went the extra mile they went above and beyond, I would recommend this hotel for there customer service, there banter was class as well

Stay here a few times a year. Always great presentation and friendly efficient staff. Just a one night stay on this occasion but the usual high standard .

Emma was really on the ball at my arrival and after I ordered a takeaway that was delivered early Emma was good enough to bring it to my room ! Also later rescuing me again when I had a struggle with the vending machine ! She’s a star ! 😀

Staff are without fault. Very helpful.
If you need to use a laptop for work or want to stream TV through a device I recommend you never stay here. Internet is literally non existent.
The Brewers fayre attached to it for breakfast and dinner served food I wouldn't feed a stray dog.

Staff are extremely helpful, I was there long term for work. Bed was comfortable, loads of hot water for a bath. Black out curtains were good and it was quiet during the day for people who want to sleep on nightshift
Windows don't open which I think is a fire risk and can't get any fresh air into the room.
Have to pay £3 per day to park at the hotel

Firstly, the reception was staffed which is a real positive. Without exception, all of the staff from reception to cleaner were both pleasant and efficient. Unfortunately, the staff have proven to be the only real positive of the stay. Overall, the appearance of the hotel is very much down at heel and is decidedly more shabby than chic. Despite our room being 'Premier Plus' it can only be described as tired and could definitely do with a refurb. Many of the walls are badly marked. The aircon, when working is incredibly noisy and can make sleeping quite difficult. It also frequently cuts out, so maintaining a constant temperature can a bit of a struggle. In summer temperatures, it would be incredibly uncomfortable. The main areas of the room seemed clean. There is little to no adjustment to the shower head. In order to shower there is no option but to stand in the slippy area of the bath as the grippy area of the bath is in completely the wrong place to be effective. The shower screen is also ineffective resulting in the floor getting a good soaking and is no doubt responsible for the water damaged bath panel. Whoever designed this, clearly hadn't used it as all of these problems are immediately evident.

I'm pretty good with IT/tech but I couldn't get the 'ultimate WiFi' to work even with the additional instructions for Apple devices. I reported this at reception and they were aware of the issue. I was then given a slip with instructions for Apple devices. As this is clearly an acknowledged problem, why not issue this additional log on information on arrival rather than having to ask? Better still, include it with the other paraphernalia on the desk. This is a real problem if anyone needs to work on anything other than the most basic of tasks. I ended up resorting to 5G via my phone as a hotspot for much of the time which was a decided improvement as it didn't drop out every five minutes. On the upside, the bed was comfortable and clean, but this in itself is not enough for me to overlook the other shortcomings.

The breakfast was the cheapest of the cheap ingredients and can best be described as barely adequate. With the bran-flake option, I feel I'd have been better off eating the cardboard box it came in as opposed to the actual cereal. Again, further evidence of cost cutting.

The most disappointing element of the stay was having to pay £3.00 per day for parking. Given the amount we paid for the room, this is extremely mean spirited. This is unmitigated greed and designed to do nothing more than extract the absolute maximum from the customer. Over the years, I've stayed in a number of Premier Inns, and have always been satisfied. However, this is now the second time I've experienced very similar problems at opposite ends of the country. This leads me to conclude that all of this is due to company policy. This will now in all probability be my last time at a Premier Inn. Premier Inn used to be utterly reliable and enabled booking at pretty much any location with complete confidence. Now the brand has been so cheapened that it can only be described as unpleasant. As good as the bed is it doesn't make up for the rest. The staff here are really very good. However, I suspect that in common with other branches they will be 'let go' and self-service check in will be implemented. All of this is such a shame as it is now a shadow of what it once was.

TOP TIP - get food from the Tesco Express, it's only a five minute walk away!

Our stay here was nice and pleasant. Staff was really nice and helpful.
Would definitely recommend if you are coming with family.

I was very disappointed to find that Premier Inn now charges £3.50 per night for parking. In all my previous stays, parking has always been included, so this feels like an unnecessary and unfair extra charge on top of the room rate. Guests should not be expected to pay additional fees simply to park while staying at the hotel.

I have always chosen Premier Inn for good value and convenience, but this new policy has left me questioning whether I will book again in the future.

Really great experience at this Premier Inn. It's not the most prettiest of places but makes a fantastic cheap base to explore the South Lakes area by car. We stayed in a family room with 4 people. Beds were comfortable as they always are at Premier Inn. The hotel was spotlessly clean and staff were unfailingly helpful at both reception and the adjacent restaurant where breakfast is served. Premier Inn Breakfast in the brewers fayre was excellent. There is Electric car charging on site and the hotel is very close to other amenities in the retail parks as well as the Dock museum which has an good children's play area.

The girls on reception, Kerry and Emma were absolutely brilliant. We had to move from the hotel we had booked and they bent over backwards to fit us in.

We stayed there on are wedding night just to get are heads down after the wedding and the staff left us Prosecco snd chocolates in the room and sweets for the kids

Room reasonable. Facilities ok as per usual. We booked the premier plus paying the extra as I have a work call.

Thank God we managed to check in by 4pm in time to sort out the non existent wifi

Nothing works - went back to reception who has to give us a voucher

1. Why this is not given when we check in
2. One voucher only allow one device although it states that the ultimate WiFi is for 3
3. The normal WiFi doesn’t work 90 percent of the time

Basically it’s a stay with no internet. This should be outright mention so we will know what to expect

And when we paid extra for the wifi we do expect that it is provide as paid - None

You don't care about you customers. I complain many times dis make any difference lasker themangemt to ring bsck nothing

Staff are good as a whole (Amy, Emma, Steve and Rob- you couldn't wish for better). Unfortunately you can't say the same for the management. Cleaners - let's not bother with them. Maintenance- who needs that!
The building is grotty and the breakfast bar is constantly running out of stock and the coffee machine is a standing joke!
To be perfectly honest, save your money on the hotel and buy a tent, you'll be alot better off!

Very pleasant hotel with nice staff and all facilities you could expect. The room was perfect, except impossibility to open window for a little fresh air inside the room (air conditioning available though). Parking is big enough to park your car safely next to the hotel. City center and docks are easy to reach by walk (we recommend the docks museum, very interesting and free admission). Huge Tesco and other food corners around the hotel.

Excellent stay at this hotel. Received a warm welcome from the receptionist and check in was quick and easy. My room was clean, tidy and contained everything required. The breakfast was delicious too. I'd definitely stay here again.

Quiet comfy room. Reception staff so friendly patient and helpful. I had to be here for a week due to hospital visiting. They couldn't have been more kind though a difficult time. Great at sorting out extending my stay as i needed it. Also house keeping quiet kind and very good at their job. The hotel has the museum next door and a great walk along the estuary. I would definitely stay again.

Welcoming clean and bright hotel. Parking layout excellent and easy to access. Friendly guy called Nick on reception very helpful and knowledgeable about hotel and local area. Bedrooms spacious and well laid out, furniture in good condition. Everywhere spotless. Well stocked tea/coffee and bathroom items. Comfy bed. Quiet area no noise outside, very peaceful. Close to town for entertainment, eating, supermarkets etc 5 minute walk and very close to country walks and beach at the other side, perfect location.