Premier Inn Truro

Hotels
Premier Inn
7.8 (60 reviews)
Old Carnon Hill,Carnon Downs,Truro,Cornwall , Truro , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great customer service
Spacious rooms
Cons:
Poor cleanliness
Overpriced accommodations

Categories

Cleanliness
5.76
Rooms were reported very dirty with cobwebs and other cleanliness issues.
Service
9.73
Staff were consistently described as friendly and accommodating, especially Tracy.
Location
8.77
Conveniently located, particularly for university open day attendees.
Room Quality
7.72
Rooms were clean and spacious, but some had issues with the bathrooms.
Amenities
7.75
Some amenities were acceptable, but various issues were noted with the dining experience.
Value for Money
6.71
Guests felt the hotel was overpriced considering the quality and services.
Food and Beverage
7.76
Breakfast was lovely, but dinner was described as tasteless and dry.
Overall Experience
8.23
Mixed experiences reported, with some guests likely to return but others dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:53

Property Description

Discover the perfect getaway at Premier Inn Hotel Truro, where adventure meets comfort in the heart of south west Cornwall.

Breathtaking Locations: Take advantage of our prime position, nestled between stunning cliff-top walks and pristine beaches. Whether you crave the thrill of Newquay’s surf or the charm of Falmouth’s vibrant shops and bars, you’re just minutes away from it all.

Culinary Delights: After a day of exploration, indulge in our delicious offerings at the on-site restaurant. Enjoy a variety of dishes designed to satisfy every palate, ensuring that your culinary experience is as delightful as your surroundings.

Unmatched Comfort: Retreat to your room, featuring our signature extra-comfy beds, guaranteeing a restful night's sleep after a day of adventure. Relax and recharge for the next day’s excitement.

Escape to Premier Inn Hotel Truro today and book your unforgettable stay!

Important information:

Approx 120 spaces, 6 disabled bays. No height restriction. Large vehicles/lorries/coaches can park in over-flow car park.
Situated on A39 which links Truro to Falmouth. Next to the Carnon Inn Beefeater.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 5.76
Service: 9.73
Location: 8.77
Room Quality: 7.72
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 7.76
Overall Experience: 8.23
A
Adam solo_traveller se
8
2026-07-04 via Nuitee
A
Andreas solo_traveller de
8
Pros:

Sehr bequeme Betten, zentrale Lage

Cons:

Frühstück ist sehr übersichtlich, Zimmer Richtung Bahnhofvorplatz sehr laut, Personal mäßig freundlich

2026-07-04 via Nuitee
M
Markus solo_traveller de
6
2026-07-04 via Nuitee
J
Jenkner solo_traveller de
9
Pros:

Die Ausstattung modern und sauber, die Nähe zum Bahnhof, City, sehr gutes Frühstück

Cons:

Es gibt für mich keinerlei Beanstandungen

2026-07-03 via Nuitee
A
Andrei solo_traveller md
9
2026-07-03 via Nuitee
M
Mohammed extended_group sa
9
2026-07-03 via Nuitee
T
Tracey couple gb
9
Well priced hotel and well located for exploring
Pros:

Great location, close to stadium, river and cathedral.

Cons:

Breakfast could be a bit sparse at points

2026-07-03 via Nuitee
H
Herbert solo_traveller de
9
2026-07-03 via Nuitee
E
Elke solo_traveller de
5
2026-07-03 via Nuitee
C
Caroline solo_traveller de
8
Pros:

Lage sehr zentral und perfekt, wenn man schnell in die Innenstadt beziehungsweise zum Hauptbahnhof muss. Das Personal ist immer sehr nett. Als ich einmal spät in der Nacht erst eingecheckt habe und wusste ich würde nicht zum Frühstück kommen können, hat mir der Rezeptionistin ein Brötchen und eine Brezel aus der Küche geholt und mit aufs Zimmer gegeben, damit ich später, wenn ich ausgeschlafen habe, dort frühstücken kann.

2026-07-02 via Nuitee
M
Mauro extended_group br
10
2026-07-02 via Nuitee
C
Cherie family_with_children gb
8
2026-07-02 via Nuitee
L
Lisa solo_traveller de
5
Pros:

Lage direkt am Hauptbahnhof und am Kölner Dom

Cons:

Die Lüftung hat so laut gerasselt, dass man nur schlecht schlafen konnte. Nach Hinweisen des Personals wurde leider nichts unternommen und man ist uns in keinster Weise entgegen gekommen.

2026-07-02 via Nuitee
A
Alan couple gb
10
Excellent overnight stop after a very long day and late arrival
Pros:

Very clean and comfortable. Friendly welcome from the receptionist

Cons:

Nothing

2026-07-02 via Nuitee
C
Carl couple gb
7
Good value for money in a prime location
Pros:

Room is very spacious and the air-conditioning was great and despite being right next to the main road, there is very quiet

Cons:

Hotel advertises parking, but we had to park at a different hotel which was a five minute walk away

2026-07-01 via Nuitee
G
Gabriela solo_traveller de
10
2026-07-01 via Nuitee
extended_group es
9
2026-07-01 via Nuitee
A
angelina solo_traveller de
9
Super
Pros:

Klimatisiert, gute Lage, Sauberkeit, freundliches Personal

Cons:

Parkmöglichkeit

2026-07-01 via Nuitee
U
Ute extended_group de
8
Pros:

Alles sauber und komfortabel

2026-07-01 via Nuitee
L
Linda solo_traveller us
6
Location was perfect near train station & city Centre. But couldn’t get room cool enough to comfortably rest
Pros:

Location & staff

Cons:

Air conditioning didn’t work efficiently

2026-07-01 via Nuitee