Premier Inn Telford Central

Great staff, room and food. Came with a small group of friends and had a great time, rooms were comfortable and warm and the staff couldn't do enough for us. Looking forward to coming back

It is sad to see how far the standard of the rooms have fallen since our last visit to this Premier Inn last year. The room smelt musty upon entering as if it hadn’t been used for quite a while, the bathroom reeked of bleach. The fittings are far and few between, the room looked tired as did the bathroom. As there were only two mugs I had to ask for a couple of glasses and asked why I needed them. Furthermore, please, is it really too much to ask for standard loo rolls! The little sheets just feel unacceptable.

The worst was yet to come as nearly all night, bar a couple of hours, the guests above us moved around the room loudly all night. My husband said it sounded like clog dancers practising for a dance. Yes, maybe we should have complained but exhaustion and hope it would improve meant we didn’t. My husband only got a couple of hours sleep and myself an hour.

We couldn’t endure another night of this and as a result had to quickly find alternative and more expensive accommodation for the following night.

A highly disappointing experience especially since we have been loyal Premier Inn guests since they started their business in the U.K.

I know, Premier Inn now offer a luxury range however I hadn’t expected this to mean the normal rooms were made to be far inferior and no doubt the luxury ones are as previous normal ones.

Not having the chance to travel to much we were very much looking forward to this weekend and the experience at the hotel affected our visit for the worse.

Although we were quickly refunded the upcoming nights accommodation by the staff at the desk any discussion of compensation had to be taken up with guest relations. Given their number by the staff we called them once home to no avail. Apologies but no real practical recompense for our night.

Fabulous greeting by a member of staff. The room was adequate, although every square inch of the room was used, so much so that the hanging space was difficult to get to to hang clothes up and there wasn’t sufficient space to hang much up. The coat hooks were so close to the main door that it was difficult to open and close it without bumping into them. The heating was good as well as refreshments provided. The mattress would have been comfortable but the mattress protector was too small and crumpled up in a heap on the middle of the bed, so the bottom sheet, which wasn’t adequately fitted onto the bed in the first place, was uncomfortable. There was only one hand towel provided and the bath towels were just about big enough. Thankfully we are of small stature! There was plenty of room in the restaurant at breakfast, although it would have been useful for someone to quickly tell us about protocols. Neither toaster was working properly the first day so it took several runs to get the bread toasted. There was a great choice of food which was constantly being replenished. However the sausages were very rusky and soft and the bacon was hard and difficult to chew. Thankfully it was a good location to where we needed to be within the town centre with a convenient, independent car park around the back.

Stayed 1 night in November 25.
Good - good central location with free parking options in the off season outside of summer
Bad - check in was slow with only 1 staff member working the restaurant and front desk, room not the cleanest with stained carpets, no free chocolates in premier plus room and none available from reception, evening meal menu very limited, breakfast was poor - no individual yogurts, limited hot teabag selection, hot food is a wait on service with small portions.
Stayed at this hotel previously and given higher ratings but similar to a lot of premier inns, standards are declining with cost cutting measures in the restaurants.

Lovely, warm , clean , comfortable room.
Staff were great, welcoming and helpful.
Comfy bed and extra pillows if needed.
Shower was great, hot and powerful.

Stayed for a night, great experience, clean room and nice atmosphere, Sam and Shanice on reception were very welcoming and the cleaners in the corridor were friendly, was really nice to see. Thanks for a great stay.

Great location in Tenby. Close to see, bars, restaurants etc. Smaller and very friendly. Rooms were great - very clean. Staff were incredibly friendly

The Premier Inn Tenby was excellent. Great location with parking next to the building. Friendly staff, great breakfast with a nice choice of cooked food, cereal and fruit along with hot and cold drinks. Would highly recommend staying here.

we had a wonderful stay..room lovely and clean...staff was very helpful nothing to much trouble...and the breakfast was brilliant..cant wait to go back

Stayed for 2 nights in a Premier Plus room, its nice having the fridge and coffee machine, but having stayed here on several occasions I noticed these rooms are looking a bit tired, the carpet in our room had marks and stains on especially near the bathroom entrance, my glass had lipstick on, it just feels like it could do with a bit of TLC
I would have liked just a shower in the bathroom, I felt a bit uneasy getting in and out of the bath to use the shower, maybe they will upgrade certain rooms in the future

Ewan was really nice, he welcomed us in and checked us in efficiently
Had a fantastic cooked breakfast, highly recommend, the Chef was really polite and friendly
Cath the manager was lovely, extremely helpful when I needed her assistance
It was another lovely stay and I definitely will be back again
Brilliant location, close to shops

A very comfortable stay, upgraded to superior room. Staff were ver friendly. Only downside was the parking but that is a problem wherever you go in Tenby.

Massive thankyou to all the staff for making our stay so enjoyable and to the chef for our absolutely stunning breakfast. Thankyou all so much. Look forward to our next visit.

The location is ideal for spending time in Tenby. The staff were lovely and the room was spotless.
I stayed in an accessible room due to using a wheelchair and there was plenty of space to maneuver. The adjusted height of furniture and furnishings were great and the wet room was ideal with a fold down chair and handrails that could be folded up too so that someone without accessibility needs had space. We didnt hear any noise whilst staying here either. Really good value for money!
There isn't a Permier Inn carpark, however there is a pay and display car park just around the corner that was really well priced (£10 for 24hrs), as well as a multi story a short walk away too.

Very helpful and friendly staff. As a lady travelling on my own I felt very safe and comfortable staying here. The room was cleaned to a very high standard and the upkeep of the corridor areas was very good.

Location - a 15-20 min walk across covered walkway / rear of office buildings to access town centre. Atmosphere - needs tlc and updating. Rather musty / dated feeling.
Rooms - 1st one was cold, musty no opening window which was at high level and dark. Was offered another room which was ok.
Value - not worth the cost.
Cleanliness - average.
Noise - no issues
Service at reception was very good. Understaffed at breakfast served in adjoining Beefeater.

Many good things about this hotel, and not being a purpose built hotel, the rooms vary considerably. A “plus” room will be OK, but we found 406 ( and 402,404) avoidable. True, being on the top floor it did have a roof top view, but as you can see from the cover photo, the windows are small ( and are 100% sealed) and make the room appear quite dark.
We would stay here again. Good hotel

Sam at Central Telford was amazing from start to finish.
Friendly, welcoming and made me feel comfortable! Room was great and everything has been catered for. Thank you for my lovely stay!

We have just spent an exceptional 6 day stay at the Premier inn in Tenby. It is brilliantly positioned for the town and for the seafront. No need for a car.
The staff at this premier inn are outstanding. They went out of their way to help at all times with professionalism and great care. I cannot praise them enough.
Thank you so much.

Great location minutes from the beach, friendly staff and a comfortable bed. Some of the rooms could do with an update due to overall wear - but in summary a great budget hotel for an overnight stay in one of our favourite places in the world!

The staff were fantastic and extremely helpful, air conditioning was fab, restaurant lovely and a good choice, the best premier inn we have stayed in, also very helpful with accessible needs. We used the multi storey to park which was easy to walk to and not expensive.