Premier Inn Southampton - Eastleigh

Another pre cruise stay staff are always very helpful room recently refurbished and I won the raffle for their chosen charity Great Ormond street hospital. Special mention to the young man in the dining room who rushed around getting everyone sorted even if it’s really busy he always smiles and has time to interact with the customers. Looking forward to staying here again in the near future.

Lovely hotel rooms look as if they have been recently redecorated they are very clean and well presented. Comfy beds and pillows. We had an evening meal that was really nice well cooked and well presented. The breakfast was a different story this was really poor many items were missing off the cold buffet and the hot breakfast was not hot at all items that we asked for were missing off the plate this spoiler a great hotel.

We were here the night before a cruise. Other hotels near cruise port were double the price. This was still convenient and much less expensive. Clean and nice. Friendly staff.

This is a lovely hotel - clean, tidy, good food/drink and very friendly and helpful staff. I particularly want to mention Hannah, one of the housekeeping staff, who went above and beyond to find my phone, which I had foolishly left behind when we checked out. She was only too happy to go back to our room to find the phone in record time. Thank you Hannah and everyone!

Stay was comfortable. Received a very warm welcome at reception. We do enjoy staying at the premier inn when you can get a good one. Unfortunately the hot breakfast was very poor. Having been a chef myself before, the hot breakfast needs a lot of improvement.

Eastleigh, hood welcoming atmosphere, room was clean and fresh. I forgot my toothbrush but they don’t do them anymore, good idea to have a small stock on site to purchase.

We have stayed here before and always get a warm welcome. Pat always goes out of her way to help. We're back next month and know that our stay will be always be a good one

This hotel has just recently been refurbished, the rooms are very spacious, clean, and equipped. Great experience at the hotel here. The hotel team and restaurant staff are very friendly and accommodating. We couldn't ask for more, exceptional service at Premier Inn Southampton Eastleigh.

We arrived at about 5pm to stay one night before joining a cruise. On arrival we asked to book to eat in the restaurant but were told the earliest they could do was 8pm. This was later than we wanted but we accepted it. We didn’t try to book for breakfast as the people before us were only offered 10am which was too late for us.

We had a Premier Plus room which was on the top floor and really nice.

At 8pm we went to the restaurant only to be told the cooking facilities had broken and they could not serve any food. We asked about other options nearby and we told the only place within walking distance is an Indian restaurant. Not fancying that and not wanting to take the car out of the nearly full car park we ordered a pizza delivery.

The manager found us as we were going back to the room and apologised about the kitchen situation. She offered us a complimentary breakfast to compensate which we accepted, and now we could go at a time of our choosing.

The breakfast was about average for a hotel. The ‘hot’ food which was served from the kitchen rather than buffet style was a mixture of warm and lukewarm food.

When we left getting back to the M3 which is next to the hotel seemed convoluted and took ages due to the traffic lights. Maybe there is a better way, we were just following the satnav.

Overall nice room, restaurant lets it down.

Easy access from motorway to hotel,rooms quiet,premier plus room worth the extra,shower a bit weak,dinner and breakfast great,parking was ample

Great overnight stay to break the journey to a car show at Beaulieu. Lovely comfortable, clean room, great hot water for a deep soak in the bath. Booked the dinner and breakfast meal deal, which was great value for money, and good service. Ideally located, with really friendly and helpful staff. Nothing to fault at all.

Stayed a night before a cruise.
Great location before heading to cruise terminal.
Clean room, busy but friendly check in.
Had to book a time for breakfast which we had never done before.
Overall, a pleasant stay

As a stopover to Southampton heading for a cruise this place is ideal. 6 miles from the docks and just off the motorway. The upgraded premier plus rooms are spacious and well equipped. Comfy beds and a great nights sleep.
Avoid the dining room, evening meal was the worse we’ve had in a long time. Breakfast was a slight improvement.

We arrived a little earlier than our check in time. There was no one at reception. After around 7 minutes, a woman arrived. Did not say “good afternoon l” did not apologise for the wait, did not smile.
We stayed we knew we were a little early but wondered if our room was ready. “Not unless you pay” she snapped, again no smile, just a terse expression. She dud not ask our names or attempt to ascertain if our room had been serviced. Nor did she offer to store our overnight bag
So we left & returned after the appointed time. A different receptionist greeted us. We told him about the less than welcome experience of 2 hours previously and he stated that he knew who that was & they had received previous complaints.
Our room was perfectly pleasant.
We had paid for dinner & breakfast in advance. Oh dear. It took nearly 20 minutes for our order to be taken. My husband’s meal had 2 items missing from the plate.
Breakfast wasn’t much better. Half an our after start of service, bread, pasties & juice was still missing.
Bacon was barely cooked and one of the orders was wrong. It wasn’t pleasant experience.

lovely stay at this premier Inn, even though its on the road, could not hear the traffic, very friendly staff, would use it again.

We had an overnight stay here on the way to purchase kayaks in Bournemouth.

We normally book a Premier Plus room but they were sold out. However, the room we stayed in (111) was a nice big room. The bed wasn't as big as we're used to but it was very comfortable and we slept well. The shower was over the bath and had a rainhead and a normal shower. Pressure was good.

The air con was going full blast when we entered the room so it was really cold. We turned it off but there still seemed to be cool air coming through the vent in the wall.

There was a very strange smell in the room. I've always thought the rooms smell a little odd, but this was quite strong. We couldn't work out whether the previous occupants had smoked or whether it's some strange air freshener that's used, but it's not particularly pleasant. When we got home and unpacked, all our clothes smelt, so everything was washed, even things we hadn't worn!

We ate in the restaurant in the evening (very average) but the breakfast was good.

The staff were fine, but nobody stood out as particularly friendly or cheerful, other than one young man who we met on the stairs who asked us what we were doing that day and was very pleasant and chatty.

It was good value for a one night stopover, and other than the odd smell, everything was fine.

This was a far better experience than our previous trip to a Premier Inn (Farnham). We had a £40 compensation voucher from that visit (genuinely the worst hotel visit ever. I'd never normally ask for compensation) and used it for our stay at this one.

The Premier Plus room we booked was nice. Decent shower (and I'm pleased it had a detachable head as I don't like getting my hair wet if I'm not washing it), although the drain needed unblocking as the tray started to fill up and you were left standing in the full tray of water by the end. We did let reception know at the end of our visit so hopefully it was rectified. Bottles of still and sparkling water in the fridge. Windows you can actually open. Comfy bed. No sachets of instant coffee as there was a machine (my husband likes machine coffee but I'm not so keen), although they do have refills in reception so you can go and get some if needed. Air con actually worked.

We had dinner in the restaurant. My first choice wasn't available which was a shame. I would like to point out that almost every time I go somewhere they don't have my first option (maybe I'm cursed?) I just think places tend to underestimate the amount of vegetarian/vegan options they need to stock. I had the plant burger instead and it was okay. Not sure about the vegan coleslaw. I probably could have asked for normal to be fair. My husband had a steak and enjoyed it. Decent range of options available.

Breakfast the next morning was tasty and they did have the veggie sausages which I was pleasantly surprised by (you never quite know what you're going to get). We were waiting 25 minutes for someone to take our order though which wasn't ideal. Wouldn't have been so bad if we wanted any of the continental bits but we didn't. As I say, the food itself was good.

Overall, it was a pretty good visit. Would stay again.

Booked room at short notice due to a letdown of another hotel. Stayed in room 301 and 10/10 would recommend! Offered Baylis and Harding hand wash and body wash to use during stay. Beds clean and comfortable. Staff were very helpful and friendly.

Welcoming and friendly staff. Leanne the supervisor took me under her wings and met all my need my short one week stay. A big thank you to the rest of the team.

The staff went above and beyond to ensure we had an enjoyable stay especially Athena who was so lovely to my daughter who was celebrating her birthday. The rooms were also spacious and very clean with comfortable beds.