Premier Inn Rugeley

The hotel is on the outskirts of Rugeley with an pub next door. I would advise that you register you car with the Parking Eye system for the number of nights you intend to stay. The food at the Collier (next door) is worth a visit, the menu is large and the food is excellent. But be aware the service can be a bit slow.

If you intend to stay at this hotel, breakfast is served in the Collier with hot and cold choices. However when I visited I didn't come across any scrambled egg.

A great room with a cracking refurb; we’ve stayed here before and it was tired so it was nice to see it all done up, we stayed in the Premier Plus room and it was well worth the extra, staff were friendly and couldn’t do enough for you, well done

Excellent hotel. Rooms very clean and comfortable beds. Staff very friendly and helpful. Could not fault this hotel in any way
I stayed for 4 nights.would highly recommend this premier inn hotel

Checked in by Sam, very helpful and great service 10/10, came for business and best premier inn I have been to. Manager is also very accommodating

disgusting uncleaned sink in the bathroom. not only had hand basin not be cleaned properly for us, i dont believe this amount of 'hair' has accumulated from one previous guest, it is my opinion this is days / weeks of poor cleaning, it had built up under the plug, and appeared when plug was flipped over, smell was horrendous . i am glad to say reception came straight up and dealt with it. but should never have been left like this in 1st place

Had a lovely stay at premier inn Rugeley
It's me and my Daughters annual scarefest visit to Alton towers.
So we chose to stay at this wonderful hotel
We had separate rooms which were both spotless clean throughout. Nice and quiet and real comfortable bed the shower was nice and powerful.
We had the hotel meal deal which was a 2 course meal and unlimited breakfast in the morning. Which was good value for £25 each. The 2 course meal was nice and nice steak main course which was cooked well I even had a pint with the meal deal
Breakfast there is plenty of options the only downside it was a little cold .
The staff in the hotel were all very helpful and welcoming .
Will definitely stay here again

I am so disappointed in this £144 and the food in the pub next door which I had paid for unlimited breakfast was disgusting.... so disgusting it's made me really sick .... cold sausages, no food topped up it was dirty as well I will not be going to this one ever again

This Premier Inn was perfectly placed for us.
We had a room on the top floor which was large and beautifully clean.
The receptionist was very helpful when we first arrived.
The breakfast was amazing!
All staff we met were polite and friendly.

Booked a premium plus room. Good deal as booked a month in advance. Room very good. Mini fridge, espresso coffee machine, and waterfall shower with nice accessories. Housekeeping let us down, as used coffee pods from previous guests left in room and no new ones.
Eating at the Colliers hit and miss. Wanted a carvery on the Sunday, at 5pm. But no Turkey, a minute piece of gammon left, and roast beef well dried out. Vegetables had been there a while.
Breakfast was plated, no buffet service. Poor quality food, kept warm for too long.

Lovely hotel and good size family room enjoyed our stay, only downfall there was rust on the bath by the taps and there was no decaff tea or sweetener option and the pillows were a little too hard. but overall good hotel maybe just a couple of tweaks and it would of been perfect.

Like Peter H of a week ago we also stayed in room 104. No issues with noise whatsoever. Had a good night’s sleep to break up a long journey. Staff were friendly and helpful. The only issue we had was that the soap dispenser next to the sink in the bathroom was empty (housekeeping should have spotted this), but it was promptly replaced. Food was fine in the pub next door.

Best bed ever, I slept in and they have everything you need in a hotel
The restaurant next door has BRILLIANT food . The man who served us was the most kind and polite.

I stay in Premier Inns around the UK regularly for work, plus book rooms for our empliyees too, and this is THE WORST I have ever been to. We booked 2 Premier Plus rooms and were allocated 103 and 104. Unlike almost every other Premier Inn with Premier Plus rooms, where the rooms are on the top floor and away from lifts, stairs and lots of foot traffic, this one has them grouped around the staircase area. That means LOTS OF NOISE from signature creaking staircases, lifts, doors opening and closing as guests just move around the high traffic areas (and in this case the guests were not shouting, talking loudly or anything else - just walking).
The family rooms are also directly above the Premier Plus rooms, which is just a bizarre layout decision - indeed, the staff at the hotel said they had warned management that this would create problems when it was refurbished, but they were ignored.
In 103, the paper-thin walls to the main staircase meant we heard every guest walk up the creaky stairs and across the landing, then into the corridor where the stairwell door slammed loundly shut each time behind them. This didn't stop until 2am.....
Before 7am, we were woken by children in the family room above running back and forth relentlessly for over an hour. Then at 9am, housekeeping parked their trolley outside 103 and opposite 104, with the staff started talking loudly right by our doors, depite our 'Do not disturb - we're sleeping' signs being on our doors. We could literally hear their every word. So unprofessional.
In 104, the reception was directly below and the noise from conversations and the lobby door opening and closing was equally disturbing, as was the family room above.
I spoke to reception as we left and reported our extreme dissatisfation. They were lovely and very apologetic. The same can't be said for guest relations, who I contacted on our return. They said we should have got up at 2am, dressed and gone to reception, who would have moved us elsewhere. As we didn't do that, they say that their Good Night Guarantee doesn't apply, which is laughable. Either they guarantee a good night's sleep or they don't - clearly they don't!
I'm sorry Premier Inn, you shouldn't be putting premium rooms (that despite booking 5 months in advance still cost £173 each per night) in such high traffic areas, then try to blame customers for not wanting to get up in the early hours, repack their belongings and traipse to another room.
So if you want a decent night's sleep, AVOID the Premier Plus rooms at this hotel at a minimum and spend your money on a nice independent hotel instead. If you choose to stay here, be prepared to be disturbed and for Guest Relations to brush off your concerns - their final line to me in an email was appalling - it read: "At this time, we can confirm that this is our final resolution in this matter and we will not be corresponding further either via telephone or email. We now consider this case closed."

Fint hotel, Restauranten ved siden af var okay - dog en standard menu

We stayed as a group in the Premiere Inn at Rugeley. It was a lovely stay with a very comfy bed and modern bathroom. It looked very well maintained compared to other Premiere Inns. The lady Tracey on reception was very kind helpful. Would definately stay again.
Thank you

We stayed here for one night in a family room. This was great as for our family, bunk beds cannot work so this set up of the double (possibly king?) bed and two single beds worked great. The staff were friendly and helpful and the room was clean and had everything we needed. For the price we paid you cannot go wrong. There is a Table Table restaurant on the same property and a McDonald's across the road. We wouldn't hesitate to stay here again if we were in the atea

Good experience overall and polite staff. However I was told Premier Inn doesn’t put desks under the TV which was odd. It made the room feel like a warehouse rather than a room. What next? No warderobe? This is not a 1 star hotel but without the desk it feels like one.
Staff was wonderful but can you reconsider the desk situation ?

Clean and comfortable with premier inn facilities all that was required for an overnight stay along with the colliers restaurant next door.

We stayed here end of may. We had 2 rooms.
Both rooms were very clean, and comfortable.
All reception areas, were equally clean to a very high standard.

The reception staff, couldn't do enough for you, they were very friendly and approachable. And appreciated even more, that not only did they manage reception, they helped with housekeeping.
The housekeeping staff, equally very friendly and worked so hard, our rooms so clean.

We had booked in for breakfast, next door. The buffet breakfast had plenty of choice, and was kept well stocked up
Again staff worked hard, and friendly.

Premier inn management, you are very lucky to have these ppl work for you. They all worked so hard, and kept on smiling.

We will be returning in the not to distant future.
Sorry for the delay, we have had a new addition to the family.

Best wishes to all of you, who made our stay, a good one.

We stayed in one of the Plus rooms . These rooms are better appointed than some top 3 star hotels. Very clean, wonderful polite staff in the hotel. Would more than highly recommend....
We will recommend this Premier Inn to our friends and family.