Premier Inn Bodmin

I stayed at this hotel about a year ago and I'm convinced this time around they gave me the same room a last time, room number 40. The moment I stepped in the room on this occasion it reminded me of the previous occasion. It absolutely stank of mold, mildew and damp!. Also, the ventilation fan in the bathroom made a very high-pitched whirring sound which drove me scatty after being in the bathroom for more than 5 minutes or so. I went down and complained and the maintenance man came up and managed to switch the fan off for me. But complaining about the stench, the receptionist couldn't do anything and said the whole hotel was fully booked. The this I found hard to believe given it was mid-november. So I do not recommend you stay at this hotel at all. It's utter crap!

The staff here are the best they go out of there way to make sure you are happy and OK. We had a breakdown and I was soaked grrr the rain. But the staff made sure we were OK and even waited till I got back so I could have a meal. 5 star service particularly the receptionist who was on duty well done team

I want to give a huge thank you to the team at Premier Inn Bodmin, especially Megan and the reception staff. I had to cancel my stay at short notice due to a family emergency, and despite my booking being non-refundable, the team went above and beyond to show genuine care and understanding.
Their compassion, empathy, and willingness to help during such a difficult time truly meant a lot to me and my family. It’s rare to find this level of humanity and kindness in customer service these days.
I can’t thank them enough for their professionalism and thoughtfulness, it really made a difference. I’ll absolutely be staying with Premier Inn again in the future, knowing that there are people like this behind the desk.
Thank you, Bodmin team, you’re a credit to the Premier Inn name.
Spiro Pezaros

It is ironic that I should write this review at a time when "The Times" newspaper asks if we are falling out of love with Premier Inn. I have seen a gradual decline in standards over the last couple of years. First impression of this place which is out of town on a trading park was that it was a dismal sight which could do with a lick of paint. Inside was no better, it is very tired and only the receptionist made it welcoming. The walk down the corridor to my room did little to cheer me, again a lick of paint ...probably a day's job would make all the difference. The carpets were in dire need of an introduction to a carpet shampoo, again a day's job.
My room was just as dismal and there was rubbish on the floor, the security lock did not turn and laminate was peeling off the desk which could have been quite dangerous if you snagged yourself.
I had a small meal in the restaurant which had to be sent back because it was cold.
I had booked this hotel based on an offer of a free breakfast but to add insult to injury the kitchen staff hadn't turned into work and there was no breakfast before my taxi arrived for the trip to the station.
Now I am a pragmatic chap not usually given to complaining but I did point out these issues to Customer service and trusted that my missed breakfast would be attached to a future booking that I had. I received what I consider a most patronising response and a flat refusal to honour the obligation of their offer. In short they made a bad situation worse with the upshot being that I have booked a further 8 nights with another chain at a loss to Premier Inn of approximately £650
Yes, I for one have fallen out of love with Premier Inn.

this hotel was absolutely flabbergastingly spectacular. Nothing beats a stay in a purple palace (my nickname for premier inns).

The whole experience was easy to arrange, place was easy to find. Looks a bit run down from the outside, needs tarting up a bit.

Inside was very clean, polite staff, very friendly. Warm welcome was much appreciated. The rooms we booked were perfect. No complaints from us. The beds are amazing. We slept like logs.

Breakfast was very good. Enough choices to suit everyone. The food was nicely cooked and presented.

We felt sorry for the lovely guy who was organising everything. He was working so hard. He could have done with at least 2 more staff. 1 to carry out and 1 to clear tables. There was also a lady who was carrying out. She was friendly and helpful.

It was a lovely 2 night stay and we will be back

Hotel accommodation was as a good quality as expected from Premier Inn for the price point.
The adjacent Table Table bar and restaurant is very tired in appearance, under staffed resulting in slower service but the staff did their best with so few of them working on the night. Limited drinks options available on real ale beer, and both the bar and restaurant closed at 9pm which was extremely disappointing when our arrival time was 7.40pm

Very clean, staff was warm & welcoming & very helpful & kind towards me so a very pleasant experience Thank You. Only downside I thought rooms were a little over priced.

Situated within a small retail area with a large ASDA, KFC, B&M and Farmfoods. On arrival, we were treated to the full Premier Inn welcome by a friendly receptionist. To be honest, I cannot recall any problems with this brand.
Rm 28 is first floor, no lift facing out to the back, no Air-conditioning but you can partly open the window and a fan is provided.
All in all, Premier Inn has the same rooms and standards all around the country. The main reason we chose it was for the convenience, free WiFi and the adjoining restaurant called the Callywith.
The Callywith has an internal entrance off reception so you don't get wet.

See my review of the Callywith, as we will NEVER RETURN here and revert to the Travelodge at Roche, just down the road with an adjoining pub, even if we need to pay for the WiFi

This was a pleasant one night stay. The staff were helpful, Very easy check in.
Noted the building is a bit dated and could do with a refurb, Overall a pleasant stay.

We had a comfortable stay at the Premier Inn Bodmin, with a delicious breakfast. I would mainly like to compliment the excellent staff who dealt with the issue of my husband leaving behind his suit in an extremely friendly and efficient manner. Particular thanks to Dianne, and also the receptionist (my apologies for not knowing your name) who took the trouble of taking the suit to the post office, on receipt of suitable, post-paid packaging. Both are a credit to the company.

A standard Premier Inn hotel located next to an Asda supermarket. A bit tired looking from the outside.
Very pleasant welcome and check in. But our stay overnight was disappointing.
The outside air temperature when we stayed was around 16c and yet the room temperature was a stifling 25c all night long and with no way to reduce or control it. Even the public corridors were cooler. It was like trying to sleep in a sauna.

My husband, daughter & I stayed at this Premier Inn in Bodmin for 1 night back in January. We wanted to be near Jamaica Inn and this hotel was in a good location for that (10 minutes drive)

As we had hoped, this particular Premier Inn was up to the usual great standards we've come to expect from this chain - great location (ASDA next door, KFC opposite, McDonald's a bit further down the main road), plenty of parking, friendly check-in, good sized & very clean family room + bathroom.

The only downside (and the reason for the 4 green circles) was breakfast the next morning. As a family we all look forward to a Premier Inn breakfast and although the restaurant/breakfast area was lovely and cosy, the breakfast was not a buffet, so portion sizes were small and worse than that (for me) they had limited vegetarian options available, so I was unable to have my usual breakfast.

Overall though, a great hotel which was perfect for our needs. We would stay here again if we were in the area.

Very helpful staff at the reception desk helping me with my check in, the room was very spacious. The room was very tidy & clean. Great location as close to A30

Had a lovely relaxed stay on a weekend away to visit a local festival!!! Great staff and nothing was too much trouble. Thank you!

this hotel was excellent! the staff were great and very competent at their job. the room was clean and comfortable. I slept amazingly and the hotel was lovely and quiet. 10/10, would recommend!

Wonderful staff, accommodation comply, would definitely come back and recommend to others, convenient location close to A30 so easy to explore the area and get to other locations.

First off as soon as we walked into our room it smelt of of damp and a musky smell.

Closer inspection everything hadn’t been cleaned properly with thick dust on top of the wardrobe, skirting boards and tops of edges. There was paint peeling off the corners of the walls and in the bathroom wall. The door frame to the bathroom was filthy. Loose bath tap with rust around it. The sink tap didn’t run cold water and was hot all the time.

There was signs of damp on the wall above the window.

Bed sheet didn’t even fit the main bed.

Then the head board had 2 grease marks where people’s heads have been.

I reported this to reception and all I got was I shall put that on my list for maintenance.

The evening meal was fine but breakfast was a total disaster.

There was hardly any food out for continental, no plates and the bowels that were out were all dirty.

When I asked for some plates they came out and the first 1 I picked up had butter all under it which went all over my hands.

When we were asked if we wanted a cooked breakfast I declined as I could see it being a long wait as hardly any staff. This was confirmed as the people next to us waited over an hour for a cooked breakfast.

The tables weren’t cleaned and the chairs were disgusting with stains and grubby marks over them.

A great stay with such lovely staff. Nothing was too much trouble. The rooms are slightly dated but are spotlessly clean .

Lovely hotel room for a quick family getaway. Food was excellent, room was nice and clean and the staff were really friendly. Would highly recommend!