Premier Inn Glastonbury

Hotels
•
Premier Inn
8.4 (5770 reviews)
Morland Road, Glastonbury, England, BA6 9FW , Glastonbury , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
Electric car charging station
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
See all facilities

Review Highlights

Pros:
Central location near main train station
Very friendly and helpful staff (several mentions of specific staff)
Clean rooms and hotel
Good price-quality ratio / strong value for money
Comfortable rooms (when not constrained by size)
Luggage storage available
Cons:
Breakfast often poorly organised (missing cutlery, late restocking, understaffed)
No in-room fridge in some rooms
Rooms and beds can be small/cramped
Bar drinks considered expensive
Parking is costly and limited
Station neighbourhood can feel unsafe or rough

Categories

Cleanliness
9.2
Guests repeatedly describe rooms and hotel as very clean and tidy; cleanliness is consistently praised.
Service
9.4
Staff are frequently noted as friendly and helpful (several mentions of specific staff like 'Herr Jovan'); one isolated complaint about staff reaction during a fire alarm.
Location
8.9
Excellent central location near the main train station and convenient for city trips; some guests warn the station neighbourhood can feel unsafe or rough at times.
Room Quality
8.4
Rooms are generally clean and comfortable, but often compact — guests mention small beds, limited space and occasionally cramped corridors.
Amenities
8.2
Basic amenities are present (breakfast, luggage storage, small bar), but some guests note missing in-room fridge, occasional AC concerns and pricey/limited parking.
Value for Money
9.5
Many guests highlight a very good price-to-quality ratio; several reviews call it one of the best value hotels they've used.
Food and Beverage
7.4
Breakfast offering is acceptable in selection but often poorly organised (missing cutlery, late restocking, staff shortages); bar prices noted as expensive.
Overall Experience
9.4
Overall sentiment is very positive — comfortable stay, friendly staff and good value lead guests to recommend and return despite minor issues with breakfast or neighbourhood.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-27 20:12

Property Description

Discover Premier Inn Glastonbury, where comfort meets convenience in the heart of this enchanting town.

Delicious Dining Options
Savor delightful meals at our on-site restaurant, offering a menu designed to satisfy every palate. Don't miss our scrumptious buffet breakfast, perfect to kickstart your day.

Comfortable Accommodations
Unwind in one of our 78 well-appointed smoke-free guestrooms, each designed to provide a cozy retreat after exploring the area's rich history and attractions.

Convenient Amenities
Take advantage of our hassle-free amenities, including express check-out, 24-hour front desk service, and free self-parking, ensuring a seamless experience throughout your stay.

With key attractions just minutes away, your adventure awaits. Book your stay at Premier Inn Glastonbury today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 5770 reviews
Cleanliness: 9.2
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.2
Value for Money: 9.5
Food and Beverage: 7.4
Overall Experience: 9.4
C
Camilla
10
Pros:

Gode senger

2025-12-25 • via Nuitee
A
Asha Priyadarshini
10
Pros:

Staff were wonderful and honest , check in was easy and free parking for the night was very good.

2025-12-18 • via Nuitee
M
mollydoggy • Solo travel
8
Disappointing Unlimited breakfast
Pros:

I should start by saying I had a great night sleep and the bed was comfortable.
Clean room and good shower. The staff were welcoming also and free parking is a bonus. Good location for street and glastonbury. Has an aldi close by
My only complaint was the breakfast. I paid 10.99 for the unlimited deal but found the brewers fayre next door seemed to have run out of most of the pastries and fruit. As a vegetarian I was also told I would have to preorder vegetarian sausages or veggie bacon. It was chaotic and the food was below average I'm afraid.

2025-12-01 • via Tripadvisor
S
samwN4715MV • Family
10
Brill
Pros:

Amazing room! Entering the room was very nice and clean and fresh.
Great touches to the room!
Chlo left her name on the slip and just wanted to give her a very big thank you.

2025-11-29 • via Tripadvisor
J
jodW7556LH • Solo travel • Chipping Sodbury, Cotswolds, England
2
Let down at breakfast
Pros:

I stayed here for work and had a meal deal. The evening meal was fantastic however the whole experience was ruined by the lady who was in the restaurant at breakfast. I waited at the counter to be seated for at least 10 minutes then decided I needed to eat as I had work really soon. I was greeted with a grimace from this woman and I then gave my room number. I told her I was waiting a while to which she responded shouting across the restaurant “IM ON MY OWN “……I wish I’d said…frankly I don’t care…I’m the customer but I just got my breakfast and left. It’s not hard to keep an eye on who is waiting….very rude woman and let the whole stay down. She also failed to ask about food allergies.

2025-11-27 • via Tripadvisor
D
dougbA7578XP • Business
10
Absolutely superb 5star
Pros:

Premier inn was very good
Worth a stay
Would stay again
Defo worth a stay really good
Easy to get to good parking and book the restaurant it was ace

2025-11-26 • via Tripadvisor
8
840barryy • Business
10
Stay
Pros:

Richard & Alice excellent service !!!!!!!!!!!!!! Clean hotel as ever. All good !!!!!!. I stay here very often it’s very good

2025-11-19 • via Tripadvisor
4
424billw • Family • Milton Keynes, Buckinghamshire, England
10
Clean, comfy, good value and cheery staff.
Pros:

Typical Premier Inn, clean, comfy, with very friendly and helpful staff. Easy parking, and hotel handy for town centre. We took advantage of a recent cheap price deal with inclusive breakfasts.

2025-11-17 • via Tripadvisor
9
975momol • Family
2
Bad first impression and didn’t feel safe
Pros:

Stayed at Premier Inn Glastonbury and felt unsafe from arrival. Caravans outside gave a poor first impression. Reception was unmanned late at night, leaving me vulnerable as a woman with teenager. Around 1am, loud noise and banging outside my room came from staff in hoody, including the regional manager, moving towel trolleys, trolleys left outside room (not safe if there was a fire) and talking loudly. I opened my door to speak to them but received no apology or refund for a sleepless night. Four days later, still no response from the regional manager. Extremely disappointing experience — felt unsafe, ignored, and would not recommend staying here. Positives lady on reception lovely. I imagine poor chap in photo was just following managers instructions.

2025-11-13 • via Tripadvisor
S
Seaside824457 • Couples • Torquay, English Riviera, Devon, England
6
Good value
Pros:

Very big room with decent bed. Very clean apart from bathroom which needed a deeper clean. Plenty of space and very good design for practical space etc. Unfortunately, can't open window so the air conditioning was on and very noisy at night. Otherwise, excellent value for money.

2025-11-10 • via Tripadvisor
6
65giselaj • Friends getaway
10
Great experience
Pros:

I have stayed at many Premier Inns in Great Britain but have to say that the Premier Inn in Glastonbury is definitely my favourite. It is the staff who make it such a great experience. They are all unfailingly attentive and courteous and no request is too much trouble. My thanks to everybody in Premier Inn in Glastonbury.

2025-11-09 • via Tripadvisor
G
greenfiddler2 • NONE • Nottingham, Nottinghamshire, England
10
Comfortable stay
Pros:

We stayed here one night on route to Devon. Our Premier Plus room was comfortable and clean and the staff were friendly and helpful. The staff at the attached pub were also friendly and the new menu catered for all tastes . The food we chose was well presented and tasty.

2025-11-04 • via Tripadvisor
1
1dustyrhodes • Couples • Surrey, England
10
Superb.
Pros:

BRILLIANT, as always twice a year for Clarks, never ever disappointed.
Friendly. charming staff, very welcoming.
My fault, did not realise that glasses were not on the welcoming tray.
So useful for our meds.
Now I know will make sure I take a couple up from the welcome tray in the foyer.
Clean and fresh linen, brilliant stay.

2025-11-02 • via Tripadvisor
M
marielenas138 • NONE
10
Great value for money, can't fault it
Pros:

Great location for the town. Plenty of parking. Shop within walking distance. The staff were really helpful and friendly. The room was great, well appointed and very clean. It was warm even without the heating on but the heating / air con / fan worked really well. It was comfortable and had everything I needed. I would definitely stay again.

2025-11-02 • via Tripadvisor
B
B6115TIsarahc • Couples
10
Comfortable
Pros:

Very clean and comfortable . Staff friendly and helpful. Facilities convenient and excellent . Restaurant on site pleasant . Check in easy but prior check in not available.

2025-10-31 • via Tripadvisor
K
katebQ5870NZ • Family
10
Glastonbury adventure
Pros:

Clean, tidy room. Had a family room which felt more spacious than other family rooms we have stayed in.
All staff in the Premier Inn and restaurant were so kind and helpful, especially Mel on reception who made me and my daughter feel very welcome.

2025-10-30 • via Tripadvisor
C
Cardboar • NONE • Launceston, Cornwall, England
10
Ideal location
Pros:

Perfect location for the Clark’s shopping village, also to break your journey to Centre Parcs , so you can arrive there at a reasonable time

2025-10-28 • via Tripadvisor
N
niggleyn • Couples
8
You get what you pay for
Pros:

Location covered by many others and yes, exiting the car park is very dangerous onto quite a busy road.
Waited quite some time in Reception. When assistant arrived asked if we had pressed the bell! She then discovered it was not working. We had a ground floor room, but it was at the end of a very, very long corridor. Anyone with mobility issues should be made aware of such a hike.
On entering the room it appeared clean and tidy, however we discovered the upright chair appeared to have some sort of spillage or mould on it and you could write your name in the dust/dirt on the seat bars. It needed a darn good clean. The same dusty mould was also on the easy chair. Despite this we had a good night's sleep, though rather warm.
You get what you pay for!
Breakfast in Beefeater was OK. As expected for a buffet, some things could be Hotter. All a bit bland.

2025-10-23 • via Tripadvisor
C
Christine • friends
6
Pros:

We were a little disappointed about the location. It really was not walkable to the downtown area. The restaurant next door told us that we needed a reservation to eat there from the hotel...and they never asked us about where we wanted to eat. The worst thing was that the hot water was STUCK on scalding and we could not adjust it...so the shower was worthless to us and dangerous at that. Bed was comfortable and the room was clean.

2025-10-23 • via Nuitee
E
esp101 • Couples • Cornwall, England
4
Disappointing Premier Inn
Pros:

Booked a Premier Plus room here for a 1 night stay after shopping in Clarks Village.
The hotel entrance was marred by lines of old and grubby looking caravans on the road by the hotel. This is directly outside the hotel and carpark and made us very wary of leaving our car here.
The reception area was clean and modern but the lady who checked us in was very dis-interested and we had to ask her about booking a table for breakfast the following morning.
Our room was on the top floor and was clean and tidy but there was only 1 bath towel so we had to share.
The next morning we strolled over to the Brewyers Fayre pub next door which there was no signage showing us where to go. It was a large pub with lots of seating and one lady trying to welcome and seat all the customers. It was a full buffet breakfast for both hot and cold food. The hot food was mediocre to put it mildly. The bacon was undercooked to the point of almost being raw, the mushrooms were dark and rubbery, the scrambled egg was hard and the fried eggs were swimming in oil. It had been all sitting around for a long time.
The coffee machine produced a lukewarm latte.
The server did not come across once to ask if we were ok or if there was anything she could help us with. It was just a cursory it’s a buffet so help yourself. We left hungry and underwhelmed.
I would not use this Premier Inn again and if anyone decides to do not have breakfast.

2025-10-21 • via Tripadvisor