Premier Inn St. Neots - Colmworth Park

Great location for our purpose.
Room was as expected for Premier Inn
Good size room, comfy bed.
Let down by hot water/shower, pressure wasn’t as expected.

We stayed in the hotel from November 23-27th.

Excellent service from Charlotte In the restaurant
She was friendly, attentive, and made sure we had everything we needed. Her positive attitude made our meal even more . Thank you Charlotte 😍

Rachel was very welcoming and informative, nothing was too much trouble and made checking in an easy experience, will definitely stay here again

I had a wonderful experience and go there on a regular basis because not only is it a lovely hotel but, the staff are exceptional from the management, reception all the way down to the cleaning staff who are so friendly and helpful. Sarah, Rachel,Di,Jack, Katie,Susan and Katrina are just fantastic and the hotel is a better place with them there. They are always smiling and will try to help you in any way they can. A special mention to Sarah the Manager an absolute diamond of a manager and if I have any issues they are always taken care of and Jack as well always there at reception with a smile on his face, nothing is to much trouble, also a mention to Emma part of the cleaning team, always smiling and ready to help whenever needed and always willing to go out of her way to help.
Also the Restaurant staff once again so helpful, the food is fantastic and they make my experience every time just the best and it’s a pleasure to come back.
Truely fantastic Hotel with just the best staff ever.

I would especially like to comment on the staff. All from the cleaners to reception made my stay very special. Nothing was too much trouble. The offered help with luggage and gave a cheerful greetings as I came and went. These ladies are wonderful. The bed was comfy too so I slept very well

Room was great, bed was so comfortable!, staff were super nice and accommodating especially the receptionist Rachel, would definitely stay again!.

What a fantastic hotel! We stay here often as its ideally placed for a variety of food options including Greggs, as well as a short taxi ride to the train station. But, the main reason we stay here, is the staff. They are all absolutely amazing, especially the reception team of Jack, Rachel, Katie, and the manager Sarah, who always goes above and wayyyyyyyy beyond to make us feel special, appreciated, and valued as customers. Its the little things that count, smiles, politeness and taking the time for a chat, even a brief one, often despite them being rushed off their little feet!

Easy to check in /check out
Great location to amenties
Clean reception/room ,friendly staff
Vending machine onsite
Taxi phone also on site
Only complaint is vending machine was half empty

After leaving Kent around 7pm we are arrived at the hotel at 930pm.. after picking the premier inn chain because it has a restaurant next door, we were very disappointed to get into the cookhouse and pub and order a drink, and then be told that was it, they were closing at 10pm ! Wanted a couple to relax after working all day then travelling .,, I’m glad we are before we left home as we would have been very hungry too as the kitchen was long since closed when we arrived!

Probably the worst hotel experience I've ever had, and I have never made a complaint like this. Ideal, we paid over £100 for a room that was dirty, tired and unkept, and with a bathroom with mould and orange staining. I appreciate that we stayed during a heat wave; however, we were given a fan that worked poorly and was clearly cheap, and we were offered no cold fresh water in our room. The room was also so poorly ventilated, which meant that outside was actually cooler. The only positive aspect of our stay was the chap who greeted us at reception. Otherwise, I would seek a refund.

2 nights stay. Extremely hot day, long journey arriving around 7.00pm. Check in fine, Room was good, window left open, curtain closed fan supplied and just duvet cover on bed - you could ask reception if required the actual duvet. However, when going down for meal in attached pub, asked to buy the ‘meal deal’ offer and was told not applicable until breakfast next day and dinner the same night - this was despite a notice next to her clearly stating the opposite! After much arguing we gave up and went in for a meal. This was paid for in full followed by breakfast next morning. For the 3 people we paid nearly £100 instead of £80; being pensioners this is a lot of money to overpay. We paid for our 3 breakfasts as usual on day leaving. The staff in there were very surprised we didn’t have a voucher and couldn’t understand the receptionist’s comments. I now believe this company is contravening the trading standards act as all their publicity states we were in the right. We have stayed in many of these hotels around the country and never had this issue. I strongly advise people staying in this hotel to remember the so called meal deal does not apply unless you are taking breakfast and evening meal on the same day - we were going to wedding following day so did not need dinner that night. Very upsetting on what should have been a happy stay.

clean and comfortable room, perfect for a family with very young children. Would have like aircon as the room was a little stuffy.

Would not want to stay here again if I could find an alternative. Premier Inn in general seems to be going downhill in recent years, and this place really embodies that. The staff were polite and friendly, so nothing against them - they were the one bright point. But the room was cold and all of the spare bedding had been removed from the room, so I found myself having to get clothes from my suitcase to warm myself the first night. The floor is weirdly noisy and spongey (even on the ground floor), which makes me wonder if it needs some structural overhaul. There is another Premier Inn nearby - maybe this one is on the way out? Parking is good, and location is handy. Taps need changing to proper taps rather than daft spray nozzle ones which are useless for filling the kettle or brushing your teeth. Ultimately, my stay here was made bad by lots of little things (even found a bug in the room) - it it making me lose my faith in Premier Inn somewhat. Will likely look to stay somewhere else next time I need to stay in this area.

Nice staff, comfortable rooms, great food.
Easy to find, loads of parking.
Bathroom shower was in the bath and was just a fixed head, so no hand-held shower head. Poor water pressure meant it was difficult to rinse off.
Weirdly, unable to get cold water out of the taps - for drinking or kettle, It was always lukewarm and never ran cold.
No aircon but a very good pedestal fan in the room, They also had removed duvets and just sheets on bed - which was a nice touch as it was very humid.
Local boy-racers use the road outside as a race track - so lots of engine revving and brakes squealing in the early hours.

Very clean. We arrived late due to travelling, however, there was not a problem. The staff were polite and accommodating.

Rachel (reception) was so delightfully pleasant & couldn’t have been more helpful. She didn’t just go the extra mile but went far above & beyond. It was a v v hot day & night; she made up the spare bed (forgotten by the day staff), brought us a 2nd fan (at her suggestion), cold water & ice, iron & ironing board. She re-froze our freezer blocks & stored the food in our cold bag in her fridge - access to the food several times during our overnight stay posed no problem.

The hotel itself was a good standard Premier which would benefit from Aircon. Plenty of parking and restaurant/pub.

Stayed at Colmworth for a few days while visiting friends, All staff were absolutely amazing, room was also lovely and clean. Breakfast was lovely with a good selection to choose from. Will definitely be staying here again!

First time stay at a Premier Inn. My room was excellent, bed comfortable, bathroom good, although a little old. Shower worked well with plenty of hot water. Excellent food in the pub next to the Inn, evening meal and breakfast was very nice and staff amazing in both the restaurant and hotel. I was on a course at the near by EOGB company which was only a short distance away. Will be staying here again in the near future. Plenty of space in a large car park with security cameras. Only downside is the WIFI was non existent

Great stay friendly staff free to park very comfortable room and bed all round great place.On arriving the parking was easy the welcome from the receptionist was very friendly and are room was perfect 🤩 I can’t fault this premier inn I would highly recommend it ⭐️⭐️⭐️⭐️⭐️