Premier Inn Tamworth Central

Thank you so much - Christmas Spirit has certainly come to this Premier Inn this year. The decorations in the reception as you walk in are FANTASTIC, the kids loved all the lights and decorations and especially loved the table of treats and colouring packs. Our room was spacious and clean if a little cold over night. Our breakfast was great, fresh, hot and plenty of food. The restaurant could do with an extension one of the smallest ones we have eaten in, but way above the rest for quality and service. The staff here should be commended on their service, there are areas of the hotel that look very worn out especially outside but i would come back every time. Well done

Excellent location and friendly staff.

Unfortunately, we weren't aware that the hotel doesn't have a lift, which meant lugging cases up the stairs. The room was clean and pleasant, with a nice fresh bathroom, though.

We were unable to get a table in the restaurant next door, as we weren't aware we would need to book in advance. Luckily, there is a retail park with restaurants not too far away. But it was raining and cold, so not ideal, particularly with a small child.

Room location bed breakfast were all of a good standard.Staff were very helpful.The room was spacious enough for pur needs.

We had a wonderful business trip to Tamworth. Laura in reception couldn’t do enough for us! Highly recommend staying here if you are in the area

Have stayed at Premier Inn many times and my husband and I were extremely pleased with our stay here. Our room was very clean with an opening window and controllable heating. Breakfast was served in the Beefeater next door and was extremely well cooked and tasty. I am coeliac and the staff were very well trained and very helpful providing toast. Our walk into Tamworth over the bridge was enjoyable and took about 10 minutes with wonderful views of the castle and rivers.

Stayed for a local pool tournament, staff here are amazing and very accommodating. Stayed in a premier room with fridge and coffee machine, very comfortable and clean. Breakfast was buffet in the beefeater which was hot and plentiful. Would definitely choose to stay here again if in the area.

WOW, the family room we had to stay in was HUGE a great room. Although the aircon was not working so a little on the chilly side, but reception lady was great and gave us a heater. The kids really enjoyed their gifts, if any negative the outside could do with a refresh paint job looking very worn. But the staff are great and can't do enough. Thank you again

Thank you for a wonderful stop over, Trudy the chef is so welcoming and friendly nothing was to much trouble.
The lady on reception when i arrived was great and even helped me with a heater as the aircon was not working. A lovely stay and will be back again soon.

Great stay as always, stay here weekly for work all the staff are friendly, extra towels available on request, lots of tea and coffee to help yourself to in reception, rooms are always cleaned to a high standard. Breakfast in the beefeater is always great

Water pressure very very low in both had basin and shower . Also on our last day we was unable to shower due to being no hot water in the room and no one available to complain to at reception. It's quite a noisy hotel being near a main road also on the other side people checking in later or returning from pub. Bathroom a few hairs around wash basin yuk on check in. The Beefeater at the side of the premier was not brilliant neither with half the food on offer on the menu not being available Friday through to Sunday 5pm on Sunday and no Sunday roast beef or Turkey even on the desert menu. So not really worth buying the meal deal. Breakfast bread and pastries stale, cold plates, cold and burnt food. The toilets well think they would get closed down if the environment authority's went in, they are totally disgusting. It's a shame as they have fantastic helpful staff at the Beefeater and at the hotel.

What a great stay, we had a lovely time staying with the family at your hotel. The staff were great and very helpful. Sonia and Trudy at breakfast were amazing great customer service and the poached eggs just perfect...
The room was warm and clean, the hotel is dated and a bit tatty from the outside but we could not find any fault with the cleanliness of our room. A great location just off the M5 for our trip down south. Thank you again to all the team which made our short stay just perfect.

Excellent stay, staff were amazing and friendly. Rooms recently refurbished and minimalistic, very clean and tidy. Plenty of tea and coffee on offer
Breakfast was outstanding. Really great stay

We received a warm welcome from the staff, notably manager and duty receptionist. . The room was excellent…clean and comfortable benefiting from the recent refurbishment. Breakfast was good, with friendly efficient service.
Happy to recommend following our recent visit. Please pass on thanks to the team.

Stayed here as we were taking the children to Drayton Manor the following day. My complaint is regarding one staff member, who was outwardly racist towards me and my family. Dark haired man on the desk in the evening we checked in. Said our family name and he laughed and said you’ll have to spell that.
My husband spelled the name and the man on the desk laughed again. I asked what time breakfast was between and he kept pretending he didn’t understand me and my husband and kept smirking. He even said ‘can you say that in English’.
I asked to speak to someone else, but he said it was just him on shift as we were checking in so late (8:30pm).
The man has a serious mental health problem in my opinion, as well as being racist.

Amazing service from both Sophie and Chris during my stay always happy to help and serve, even after multiple days they were already remembering my (lack of) allergy preferences, room number and preferred drink

Super polite even when things went wrong, and worked quickly to resolve the problems.

I have just recently stayed at the premier inn hotel and I have found the service and care provided to be brilliant by the duty manager Sophie, she was very polite and helpful with my stay and always with a smile.

Came into the restaurant for a meal whilst I was in the area a couple nights ago, Sophie was nice and very attentive. I have stayed in the premier inn in the past and always thought it is a lovely place to stay very friendly atmosphere. Looking forward to coming in the future.

Tamworth Centre
Clean tidy reception .staff friendly , room clean and tidy comfy bed had a fridge in room
Meals in the adjoining restaurant was Beefeater was OK wouldn't eat there again food was cold and sent back you do have a small supermarket near by

We had paid for 2 rooms on one booking, using the same payment card. When we arrived we were given one key. We had to keep reiterating that there was another room booked, which we eventually got the key for. My parents had the new room and we were given a room in the block across the car park. We thought we would be located next to our at least near each other. My parents didn't have any complaints about their room, which is great! But I'm afraid our room at 201 was NOT ideal. We arrived after 9pm, probably more like 10pm as we had a very long day. Our room smelled of damp as soon as we walked in. It was very dated, (unlike my parents room). I wasn't able to sleep until after 3am as the noise from the occupants upstairs kept me awake. We were also positioned by the stairs, and the door was constantly banging every 10 minutes or so, along with the sound of people walking/ running up and down the stairs. I slept from just after 3am to 6am, when I was awoken by people moving around. I don't think that room is soundproofed enough! We met with my parents for breakfast and although the food was delicious (usual standard I expect from Premier Inns) the space we were given was far from ideal. Again, although we booked 2 rooms on the same booking, they wanted to place my parents on a tiny table for 2 with square cubes as seats due to not being set up for a table for 4 at that time! We are given an alternative, so we were perched in the kitchen area, (not in the dining room) on stools. This was the only way we could sit together, which i was disappointed with.
My partner and I regularly use Preimer Inn whenever we go away anywhere, as the beds are comfortable and I can get a good night's sleep. Unfortunately, this was not the case at this location. I also overheard another guest complain about the noise in our block that night. I was left with 3 hours sleep and a disappointing stay overall. My parents wanted to book somewhere over the other side of the motorway and I persuaded them that Premier Inn would be better. Unfortunately, on this occasion, the standards were not what you would expect from a Premier Inn. Very disappointed. Will not be booking at that location again

Excellent hotel, spotlessly clean, room was well presented and the bathroom was immaculate.
Decent location for travels both North and South