Premier Inn Shrewsbury North - Harmer Hill

Staying one night on our way up north. No surprises really, but I think this was one of our better Premier inn experiences.
The welcome at reception was very good. A nice friendly lady booked us in. The room was great …..comfy bed, clean, very good value. Only criticism was the room was cold when we arrived and it took 3 hours to get up to normal after fiddling with the heating controls.
We had a meal deal and we went to eat at 6:30. Even on a Thursday evening it was quite busy and we were glad we had booked. The food was very good, the service a bit slow but the staff were all good and friendly.
The breakfast was as expected at Premier Inn. Cooked to order and very good. We booked for 8am and amazingly the place was nearly empty ….virtually all the guests had eaten before us and had departed. There were a lot of vans I noticed the previous evening so I guess it’s a popular stop for trades people.
We would definitely stay here again.

Stayed 1 night, great value ..had meal deal. The hotel was very clean, quiet the staff friendly, professional and the food excellent…

Stayed here unexpectedly whilst working away and I’m so glad I did. I can honestly say that the staff, the food and the service in the best experience I’ve ever encountered nationwide in all of the premier inns I’ve stayed in and there’s been a lot over the years. Thank you Lucy so polite and on the ball. Thanks to Gareth, Harry and Cameron too, they couldn’t do enough for me. The chefs Natalie and Colin obviously take great pride in their craft. The best food I’ve ever had in a Ptemier Inn. A big thank you to all of you.

My husband and I stayed at this hotel last night and it was wonderful. The lady at reception greeted us kindly and was very welcoming. We loved the little note and treats in the room - a lovely touch. The restaurant staff were really polite and very hardworking. The food choice was extensive and the quality and value for money were excellent. I loved the bookshelf where you could take a book for a donation - what a great idea. The room was really comfortable and we slept well. When we checked out, a different lady was at reception. She was equally kind, asking about our stay and wishing us a good day. We will definitely return to this hotel when we are in Shropshire again.

We stayed in room 101 which has some kind of extractor outside the window which was a constant noise all night even with window closed, and the metal barrels for the pub were delivered at some ungodly hour and the noise was horrible. Lots of noise until early hours from the moving of barrels etc. right outside the window, staff throwing stuff around and clanging the bins etc. The blackout curtains were not great in that room either. Everything else was you’d expect from Premier Inn, just avoid that room if you don’t like noise!

We had an amazing stay in this hotel. This is the best Premier Inn we have ever stayed in. We would especially like to thank Alfie, Kate and Jess for their outstanding customer service.

Lovely overnight stay at this hotel. Clean and comfortable room with a countryside view. Staff were very helpful and attentive. As the room was ready we were able to check in an hour early without any extra payment-thank you Alfie and Kate. We will definitely stay here again when visiting friends in the area.

We have been to your hotel before. Since then it has become jaded, and the rooms and bathrooms need modernisation and redecoration. The one thing you have done has resulted in air-conditioning being installed, but unfortunately the windows are unopenable. This is claustrophobic , and we had to move from the first room we were offered because it smelled so badly. Also, for a hotel that is designed for travellers by car, it is extremely surprising that there is no facility for charging electric cars. In our view the hotel no longer represents value for money, and we will not be staying there again.

Alfie was really lovely at the front desk very welcoming and helpful all round a very amazing member of staff who helps in every way

Great Premier Inn for everything except the wi-fi and mobile signal. Room clean and quiet. Adjoining pub very good. But would not stay here again as unable to get any wifi or any mobile signal so couldn't look at local maps, find out about local attractions, plan where to go etc. Had to get in car, drive a short way, find somewhere to stop, etc. just to be able to do these simple things. Totally unacceptable in 2025.

Nice hotel bad restaurant. Poor service closed 2 hours earlier than stated and were hoovering around us. No ev charging.

Excellent hotel good night sleep . Restaurant great for evening meal and breakfast . Staff every help getting an iron and board organised

Best Premier Inn stay by far- and we use them a lot!
Right from a smiling, friendly greeting on arrival to leaving at the end of our stay we have nothing but the highest praise for all the staff we encountered.
During the first night it became apparent that there was a problem with our toilet. We reported the issue to reception in the morning and were assured that it would be dealt with whilst we were out, and if it wasn’t possible to rectify the issue then we would be moved. Unfortunately it couldn’t be sorted so we were indeed moved- to a room just across the corridor to minimise the hassle of moving.
We were also offered complimentary breakfasts by way of an apology.
Karen and Alfie provided a wonderful breakfast experience- beautiful cooked breakfast ( with not a hint of grease), piping hot and well presented. The Continental breakfast was well stocked and again well presented. Alfie was polite, happy and provided a great service- again with a smile.
We can’t praise the staff,and the pride they obviously take in their work, highly enough. We will definitely visit again!
6* at least!!!

Small but great hotel. I was greeted by both Daisy and Kateryna who were very welcoming with big smiles on their faces, very polite and nothing too much trouble. Both are a credit to the company.
Easy check in and easy to book both evening meal and breakfast at a time that’s suit myself.
I would definitely recommend this hotel.

Lovely premier inn to stay. We went as a large family of 16 for a family wedding and stayed here for two nights. It t was a lovely place to stay ,clean great staff and lovely food. Would stay again .

We had an amazing time, friendly, helpful staff and great food options in on site restaurant, beautifully scenic and very peaceful, easy check in and out, will definitely be booking again in December.

We had a night here after a family event in the area.
The room was up to usual standard but could not open window which was a shame.
There is a pub next door - we did not eat here in the evening but had breakfast in the morning - usual Premier Inn breakfast. There is nothing else nearby.

Great place to stay, just outside Shrewsbury. Great views & friendly staff. Pub next door very good and agin friendly happy staff.
Parking is easy, plenty of space.
Only one is the A/C
Fan that loud you could not hear the tv!
Switched off automatically at 11AM
We were woken at 7AM when the fan was turned on automatically again.
AC control on wall does nothing. It’s all controlled by reception.
Great Premier Inn but the fan in room 304 needs servicing. Reported to reception. they did a hard reset, but that failed as I think they knew it would.

The Premier Inn was of the high standard that we would expect.
However we were disappointed with the associated pub/restaurant which closed early at 10pm on both the Thursday and Friday we were there. On both occasions ourselves and others were still drinking and other people came in and were told the pub was closing so could not be served. We have since been informed the pub reserves the right to close early at their discretion. We feel this needs to be made clearer to people before they book this Premier Inn.

This hotel is disgusting! The room
Smelt of sewers! The bathroom was full of mould! The carpets were sticky! Staff were rude and customer services don’t care! Paid £190 for pure filth