Premier Inn Wakefield City North

Honestly I've never come across such a helpful member of staff. I was explaining to Jane at reception that the carpet in my room felt slightly bristley when I walked across it to get into bed. She offered to arrange for someone to come and comb it all back down and then steam it so it was soft on my bare feet. I turned the offer down as I was so looking forward to just climbing into my luxurious bed that felt like it was being held up by a hundred cherubs and had a mattress made out of sumptuous eider down and cotton wall wrapped in a coating of relaxing silk happiness. It made me feel like I was slipping into paradise as I closed my eyes and drifted away.
Jane stated that she was pleased I had enjoyed my previous nights sleep and again reiterated her offer to have the carpet serviced and asked if there was anything else I needed. She even said that there was a special service for guests like me where some men in white coats come and collect me and take me away for an extended holiday 😂😂.

All joking aside. A cracking hotel and Jane was super helpful

Great stay room very clean and big! Not sure ive had a room that big before. Young girl on reception blonde curly hair sorry didn't get her name she was really helpful got me an iron and board, booked breakfast and gave me restaurant times but I was meeting friends. Quiet hotel

Welcomed by a great hotel desk person named Teressa. Friendly helpful and efficient.

The information teressa had was brilliant.

The reception area was tidy and well presented.

The room was fab, overall my whole experience was top dollar.

Lovely and friendly reception from Jane! Thank you so much… you so helpful and knowledgeable about the area. A great way to start the weekend.

Great hotel location was perfect, clean rooms with a warm welcome from all staff special shout out to the manager Lianne who went above and beyond all with a huge smile.
Highly recommend we will definitely be back

Welcomed on arrival at front desk by the very polite and friendly Teresa, she dealt with my booking and table booking for the restaurant and changed the batteries in my tv remote with a smile on her face,
Very good room , clean and comfortable, evening meal in the restaurant was excellent,

We stayed for 1 night before moving further up north. We found the room more than adequate for our needs, bed was really comfortable. Staff are very friendly and helpful, Teresa was on the night we stayed and explained everything before we made our way to our room. We did not use the restaurant for breakfast.

When we came in we were welcomed by Teresa who was very welcoming. In the night there was no outside noise and slept like a log. Room was very clean. Tv worked, bathroom was nice and made a tea with amenities provided. Overall great staff, lovely breakfasts, clean rooms and great value for money.

A good tidy clean room. Well presented. Quiet and pleasant location.
The stay was absolutely fine.
Alas despite turning down the thermostat to 15 deg C, it was 19.5 deg all night, and that was with the window open and 11 deg outside. So it was a tad warm for me.
But I had a good night in a comfy bed. Well pleased.

Clean and tidy. Very quiet. Comfort sleep.

Very comfortable bed and quiet. The shower worked well and the water was hot. Staff were helpful and friendly. No complaints

First class service, staff excellent service, went above and beyond to help with a small problem that i had. Can't thank them enough.

——————-The Staff are very welcoming and Jane had such a friendly and lovely soul. May She will be blessed and her family.

Jane and Caroline the receptionists are incredible, Jane is really nice and caring, she’s very happy to help no matter what, nothing is to hard and she does it with a smile! Caroline is really lovely and very pretty 😊 I would highly recommend this premier inn, it’s nice and clean and has its one little shop at the front. Five stars, thank you.

217 brilliant stay all staff wonderful, room was very clean, bed comfortable and had a lovely sleep. Restaurant staff lovely and friendly especially Joanne with my special needs daughter!!!.

We booked a family room for a night. Having checked in, we collected our room card, walked to the room, opened the door and were greeted by the stench of dope. The room stank of marijuana.

The smell was so bad, we returned to reception and asked if we could be moved to a different room. The woman on reception (Paige) told us that there was no other room as they were full. She said that they knew that the room stank of dope, telling us that "Josh let 3 people in last night and they smoked weed" and that they hadn't been able to get rid of the smell. No apology. No offer to help.

It was up to us to suggest that our booking be transferred to a different Premier Inn. That took about three quarters of an hour for the receptionist to sort out.

Terrible customer service. Avoid.

We moved to the Wakefield South Premier Inn and that was better in every way.

Pretty standard Premier Inn. Decent enough, clean, good value, good position. The food next door was good too. What elevated the stay were the welcoming, friendly and helpful reception staff. Commendations to Jane and Teresa and all the other staff I encountered. I would stay again if in the area.

Our stay at the rhubarb triangle in Wakefield was amazing would like to thank the staff for their kindness was up in Wakefield for a funeral two members of staff Jane and Paige could not do enough to help they gave us a sorry card and some forget me knots seed's we felt so humble thank you

As usual the Premier Inn room did not disappoint, all clean and comfy. I want to give a special shout out to Elaine in the onsite breakfast room. She was attentive and waited patiently while my granddaughters were deciding what to have. Afterwards she gave them both a cup and straw( leftover from Easter judging by the decoration on them) saying it was really important to keep drinking when it’s so hot. Her whole demeanour was relaxed, efficient and so friendly. A real treasure

Really nice little hotel, with a fantastic Brewers Fayre right next door. Food and service were amazing.
We used this as a stopover, had evening meal then breakfast before we continued our journey. The meals were gorgeous. It was so nice that we stopped in for a carvery on the way back through and that was amazing too. Staff are very friendly and helpful.