Premier Inn Chippenham

Hotels
Premier Inn
8.2 (63 reviews)
Cepen Park,West Cepen Way,Chippenham,Wiltshire , Chippenham , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Poor heating in rooms

Categories

Cleanliness
6.7
Room below par. Felt grubby, didn’t smell nice throughout the hotel.
Service
9.7
Wonderful staff, polite, friendly and helpful.
Location
7.7
Some difficulty accessing rooms, particularly for those with mobility issues.
Room Quality
7.2
Very large room but poorly heated and poorly lit.
Amenities
8.7
Standard offerings but the restaurant is tired and needs a refit.
Value for Money
9.2
Good value for the cost of the stay, reasonable meals.
Food and Beverage
7.7
Breakfast was good but service was slow during peak times.
Overall Experience
8.7
Overall, the stay had positives but significant issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:39

Property Description

Experience the perfect blend of adventure and relaxation at Premier Inn Hotel Chippenham, your gateway to the enchanting city of Bath and beyond.

Prime Location
Situated near iconic attractions like the stunning Roman Baths, Longleat Safari & Adventure Park, and the exhilarating Castle Combe Circuit, our hotel is the ideal base for creating unforgettable memories.

Comfort & Convenience
After a day of exploration, retreat to your spacious room featuring comfortable beds and modern amenities ensuring a cozy stay. Enjoy a touch of luxury with every feature designed for your comfort.

Delicious Dining
Indulge in a delightful dining experience right on-site. Savor a variety of dishes that cater to every palate, offering the perfect ending to your adventurous day.

Don’t miss the opportunity to book your stay at Premier Inn Hotel Chippenham and start your journey today!

Important information:

150 spaces. No height restriction. Space for lorries/coach at the back of the hotel - is a little tight on space.
From M4(J17), take A350 to Chippenham. At the first roundabout take the 2nd exit and continue on the A350. At the second roundabout take the 3rd exit. The hotel is situated past Cepen Park Brewers Fayre.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 63 reviews
Cleanliness: 6.7
Service: 9.7
Location: 7.7
Room Quality: 7.2
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 7.7
Overall Experience: 8.7
S
Sandrine
10
Pros:

Hôtel très bien situé, facilement accessible de la gare ou de la gare routière. Le centre ville n'est pas très loin non plus, les balades le long du canal sont plutôt agréables.
Je recommande vivement cet établissement pour un séjour à Chester.

2026-01-04 via Nuitee
J
Janice A
10
Pros:

Hotel excelente. Superou as expectativas.

2026-01-03 via Nuitee
D
Daryl
8
Pros:

Good size rooms

2026-01-02 via Nuitee
H
Haley partner
10
Pros:

Other than being told rather abruptly at 2.47pm we couldn’t access our room till 3pm we had a great 2 night stay. He just could have said it nicer. Restaurant staff were very friendly. The room was incredibly quiet. And the fire alarm system worked perfectly at 4.30am when some knuckle head guest decided he needed a cigarette in his room. We have no hesitation recommending Cirencester Premier Inn.

2025-12-24 via Nuitee
B
Brigitte partner
10
Pros:

Excellent service and lovely staff. We will definitely come back! We found the whole experience delightful.

2025-12-14 via Nuitee
J
John
10
Pros:

Clean comfortable room and friendly staff

2025-12-13 via Nuitee
K
KA CHUN
10
Pros:

Clean room

2025-12-11 via Nuitee
J
jonathandL8389YI Business
10
Great staff for a pleasant stay.
Pros:

I had a pleasant stay at the orbital in early December.
Room was no frills but provided everything needed for a good sleep.
Staff were very nice and attentive, both Katie and Louisa were a lovely sight to come back to after a hard day's work.
Local amenities are great and with handy access.
Recommended.

2025-12-04 via Tripadvisor
B
bethbD7909XP NONE
10
Warm and cosy.
Pros:

Hotel was warm, clean, quiet and very comfortable. Lots of parking.
Reception staff were extremely helpful and friendly.
We ate in the restaurant and my husband who has coeliac diseases was very well catered for with his food freshly cooked to minimise cross contamination.
Will stay again.

2025-12-04 via Tripadvisor
P
Paul
8
Pros:

Good location, shower was excellent and good location

2025-12-04 via Nuitee
J
jeansB1756FS NONE
8
Excellent location for station
Pros:

Very pleasant staff. Room very clean but bedside shelf far too small for essentials, phone, drink, pills etc. Also noticed nowhere to put laptop.

2025-12-03 via Tripadvisor
R
Roving43241490808 NONE
10
Great stay
Pros:

Great location, comfort, cleanliness and value for money would recommend a stay here 👍 we will be back to stay again- thanks

2025-12-03 via Tripadvisor
D
Destination283427 Family Bridlington, East Riding of Yorkshire, England
8
Great hotel with very helpful receptionists
Pros:

Quite hard to find the hotel in the dark as the road system around it is a bit confusing!
Great that the restaurant is accessed from the hotel and good space for breakfast
All Receptionists very helpful
Especially BARBARA on reception during the evening was amazing and soo helpful

2025-12-03 via Tripadvisor
C
Charlie
4
Pros:

Room below par. Felt grubby, didn’t smell nice throughout the hotel including reception which gave poor first experience.

2025-12-03 via Nuitee
I
I1041GLhelenc Family
10
Day trips
Pros:

Exceptional hotel.
Clean and inviting.
Staff superb.
Free car parking bonus.
Great links to motorway and Peak District.
We visited several places whilst here and it was central to everything.
Definitely be back next year.

2025-12-02 via Tripadvisor
7
777sylwiap NONE Thatcham, Berkshire, England
10
Great stay!
Pros:

Great hotel. Really clean and very welcoming front desk staff.
Clean and comfortable. Free parking included. Short walk to the city centre.

2025-12-01 via Tripadvisor
A
andrewrI4984UZ Friends getaway
4
Don't use Premier Inn, too expensive not worth it.
Pros:

Room was cold most of the time, hotel constantly turned off the heating. When we arrived we had half a recycled toilet roll, and towels were hard, after reporting this to reception we received one new 1 ply toilet roll. Booking a Plus room states sweet treats and water daily, this was denied by reception who claimed it was only on the first night. UNTRUE

There seems little point in paying the extra, only to be presented with a room that has stained carpets and cheap soap's that are easily available in most discount stores. Then you have the attached Brewers Fair, no wine glasses, no ice, no working coffee machine for our morning breakfast. Even worst they close a 9pm, with some drinks not available due to no stock and staff that really didn't care if you were their or not.

The food is all prepared in a microwave, and served in or on a plate that is too hot to handle.

Not worth the £500 we paid for a four night stay, never again and have already cancelled two future booking for next year.

2025-12-01 via Tripadvisor
S
stevecN8180IW Business Northampton, Northamptonshire, England
2
Not great. Dirty. Dated.
Pros:

Second time staying here. Booked for me through the company. Rooms are dirty, carpets worn out and haven’t been cleaned. Bathroom is mouldy and door wouldn’t open due to fouling the toilet.

Bed sheets dirty and shower curtain in a poor state.

Connected green king pub is grubby and food is poor.

This is a very poor show from premier inn.

2025-12-01 via Tripadvisor
9
979iainl NONE
10
Enjoyable experience.
Pros:

Comfortable and convient. No car parking, short walk from councill car park. Short time parking outside hotel for unloading. but was all taken.

2025-12-01 via Tripadvisor
W
W9699HZscotts Family
10
Great 3 night stay
Pros:

Had a lovely 3 night stay here. Staff were all great especially the lady called carol, she was so helpful, couldn’t of asked for more.

2025-11-30 via Tripadvisor