Premier Inn Grantham

Having used this particular hotel at least twice a year over the last 14 years we have sadly watched it decline.
Needs refurbishing badly . On entering the room the lights were already on and we were unsure if the room had been prepared . The package containing the spare pillows was not secured which has been in place since Covid . Stained chair , tv remote difficult to use as in poor condition . These issues have been the case for our last few stays and in complete contrast to other Premier inns we use eg Thirsk and Penrith which are much better quality .

Decent Premier Inn very friendly staff our waitress at breakfast Hanne was charming and very helpful. Great breakfast and good value evening meal. Excellent value for money.

I've stayed at many Premier Inns over the years and this is quite an old one but the bedroom was clean and comfortable with good facilities.
Receptionist at check-in was absolutely lovely - very engaged and welcoming.
I would stay here again.

Started off badly when ignored at reception whilst receptionist and relief manager finished their conversation about spoons. Went down twice later regarding the cleanliness but no one on reception. Never have I seen such lack of cleanliness in a Premier Inn room. To pay £95.00 for room only at this standard is a disgrace. I will not be using them again.

La chambre était impeccable et le personnel fort agréable

Good for a Premier Inn (quite a few are going downhill lately). Room was okay, apart from 2 broken light switches. Road noise tolerable. Restaurant next door is pretty good. I’ll be back next year.

Stayed here from the 14th of October to the 30th 2025.
I've stayed in quite a few premier inns up and down the country and I can honestly say this one is by far the best.
All the staff here are really helpful and try to make your stay as comfortable as possible.
But I must give a special mention to Ruth.
This lady is so caring and goes above and beyond to help you with what ever you may need.
Ruth is a credit to the premier inn chain.

Last week my partner and I stayed two nights at this hotel and were checked in by the lovely Ruth on reception. On entering our room it was extremely cold and we were unable to adjust the control box on the wall so went back to report this to Ruth. She was the only member of staff on duty so was having to deal with a busy check in desk besides any issues which arose. She soon found time however to come to our room but was unable to fix the heating problem, so give us another (warm) room. She even assisted us with moving our belongings and when we returned later in the evening after going out for a meal there was a bottle of wine waiting for us. This is what I call dealing with a problem in the correct way. Thankyou Ruth
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Our yearly visit to Grantham to meet up with friends and family and once again a warm, friendly welcome as we walked through the door . Our family room was spotless, and we had a large bag of popcorn waiting for us as the hotel was promoting movie night and even supplied a list of movies on for the night. I felt this was a lovely touch and the kids enjoyed it. See you next year!

Massive disappointment from the start! Beware of room 28 on the ground floor the worst premiere inn we have stayed at by far , from the dodgy electrics where we feared being electrocuted when turning on the light by the bed the bathroom fan which was so noisy and actually done nothing for the steam ! The shower which every 5 seconds changed between scalding hot water to freezing cold which was fun and when you need the tv to block out the noise of the dodgy fan and for some light without being electrocuted only to find the remote didn’t work & the previous guests hair in the bath and clingy on to the tiles ! For the price we paid to stay here for one night we are extremely disappointed ! AVOID at all costs !!! Also we did request to change location to the Lincoln premiere inn and was told that transferring is not allowed!

Stayed for two nights in August while visiting the area. Good rooms, but due to the hot weather it was very warm on a night, with only a fan and a partially opened window. They do not have Air conditioning. 😥. The hotel was next to a Brewers fayre restaurant and you could get a all you can eat breakfast. Evening meals are also available at reasonable prices.

My review is about a member of staff at Grantham
Hi name is Colin on reception
He was so helpful to me on a 5 week business stay
Colin deserves to be recognised for his customer service

Had a wonderful 3 day break. We could not fault it in anyway. Receptionists so friendly and helpful. Rooms very clean, never seen so many power points and lights, and of course their famous bed and pillows. This was our second visit and can't wait for the third. Thank you all.

We only stayed the one night but found the place to be quiet and well maintained. Our room was spotlessly clean (which makes a nice change) and Karen the receptionist was a pleasure to deal with - being both professional and chatty, which is quite a difficult one to pull off. Not every Premier Inn meets the standard of this one but the staff made it a place we would return to.

We stayed for one night, nice and clean, friendly staff, great breakfast . As with most premier inns they catered very efficiently and safely for my coeliac husband

A great location with friendly staff. Clean and tidy with easy access from the A1.
Good breakfast from the attached Brewers Fayre restaurant and bar.

Nice Premier Inn and Nice restaurant with good food... Staff was great, Colin was very helpful and welcoming to all the visitors checking in and exceptionally helpful when they needed assistance or help throughout their stay. Great place and I am looking forward to returning on my stay next week.

Hotel was in convenient location. No air con in room but the did provide a fan. Had everything we needed for a 1 night stay. Friendly helpful staff.

Breakfast next door was rather disappointing and not up to brewers fayre usual standards. Hash browns were like rocks and tasted old. We did however go down at 8am instead of earlier when fresh.

Not a great premier inn. Rooms tired. No purple light! The bedside table was dirty, noise from corridor. Breakfast was great though as was pub night before.

You can always rely on Premier Inn for a decent mattress! We always get a good sleep, which is extremely important when you have travelled all day. The breakfast and the evening meal were both excellent - great value (we had a meal deal) and very tasty options for vegetarians. Excellent staff service too - very warm and friendly welcome from reception and waiting staff. We chose the hottest day to stay - thankfully a fan was provided! Highly recommended overall.