Premier Inn Felixstowe Town Centre

Hotels
Premier Inn
8.6 (22 reviews)
Undercliffe Rd West,Suffolk,Felixstowe , Felixstowe , GB

Facilities

Parking
Air conditioning
Restaurant
Electric vehicle charging station
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Room maintenance issues
Limited food options

Categories

Cleanliness
8.2
Generally clean and tidy based on multiple reviews, but could be improved.
Service
9
Staff were repeatedly described as friendly, accommodating, and helpful.
Location
8.7
Convenient location mentioned positively in several reviews.
Room Quality
8.6
Rooms were comfortable and spacious, although some minor issues were noted.
Amenities
8.5
Standard amenities, with some guests expressing a desire for better tea/coffee options.
Value for Money
8.8
Guests felt the pricing was reasonable for the quality of stay.
Food and Beverage
8.4
Breakfast received positive remarks, though limited choices were mentioned.
Overall Experience
8.6
Overall satisfaction was high, with many positive comments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Discover the perfect getaway at Premier Inn Felixstowe Town Centre, where seaside charm meets comfort and convenience.

Stylish Accommodations: Enjoy our contemporary rooms equipped with free Wi-Fi, ensuring you stay connected while you unwind and relax after a day of exploration.

Delicious Dining Options: Savor great-value Meal Deals in our Thyme restaurant, offering a delightful menu that caters to all tastes, perfect for fueling your adventures.

Prime Location: Just a short stroll away from Felixstowe's top attractions, including Ocean Boulevard Fun Park and Felixstowe Beach, you’ll be well-positioned for family fun and cultural excursions.

Book your blissful stay at Premier Inn Felixstowe Town Centre today and create unforgettable memories by the sea!

Important information:

Chargeable on-site parking is available at this hotel, charged at £4.90 per 24 hours. This car park is managed by Horizon.
From the North: Head North on the A14 towards Exit 54. At J54, exit towards Sproughton. At the roundabout, take the 1st exit onto Sproughton Rd. At the roundabout take the 1st exit onto the A14 ramp to A12/Felixstowe/Colchester/Hadleigh. Merge onto the A14. Follow A154 to Undercliff Rd W/B1082 in Felixstowe. At the roundabout take the 1st exit onto Candlet Rd/A154. At the roundabout take the 2nd exit onto Garrison Lane/A154 and then take the left before Undercliff Road. From the South: Head Northeast on A12 towards exit 32B. At the roundabout take the 3rd exit onto the A14 (E) ramp to A12 (N)/Felixstowe/Lowestoft. Merge onto A14. At the roundabout take the 1st exit onto Candlet Rd/A154. At the roundabout take the 2nd exit onto Garrison Ln/A154. Take the left before Underliff Road and you will see the car park and the hotel on the left.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 22 reviews
Cleanliness: 8.2
Service: 9
Location: 8.7
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 8.4
Overall Experience: 8.6
M
M9471AAandreww Couples
10
Great Breakfast
Pros:

Had a fantastic unlimited Breakfast at the Premier inn at Felixstowe, food was all fresh and lots of choice, compliments to the chef Luis and great service with a smile from Julie and warm welcome from Mike the manager. We will be definitely be returning.

2025-12-02 via Tripadvisor
L
lynda122 NONE Ruislip, Greater London, England
8
Mixed bag, few little niggles, but overall a good stay.
Pros:

Lovely stay, some little room niggles with regards to lack of lightbulbs in desk lamp and bedside lamps! No separate bin to put recycling items in except for note from Premier Inn asking to put recycling beside bin. Air con unit, could not adjust up or down, and could not open window. However beds extremely comfortable. Limited tea/coffee on tea tray, but you can help yourself from cart at front of restaurant anyway. We had continental breakfast which was adequate as buffet, so we ate what we needed, although limited options, but maybe due to staff shortage on morning and not enough time to replenish trays etc! Staff very friendly and accommodating. Unusual to have disabled parking bays a bit away from the main entrance, but plenty of parking spaces (we paid £10 for 3 days/2 nights), just had to find a more convenient one to alight from the car. Did not bring up issues to reception as not staying long!

2025-12-01 via Tripadvisor
G
Getaway26413293967 Friends getaway
10
Exceptional customer service
Pros:

Hotel was clean and tidy. Sheryl looked after us and couldn't have been more helpful. We wanted for nothing everytime we asked for anything she was there day and night to deliver it. She is a real credit to your organisation.

2025-11-28 via Tripadvisor
D
Dannyboy3211 Business Carnforth, Lancaster District, Lancashire, England
10
Great staff and loverly clean rooms and hotel
Pros:

Hotel was very clean and tidy and overall very happy with my time here Cheryl who was on reception was very friendly and more than happy to help me with my room

2025-11-27 via Tripadvisor
K
kelandkatew Business
10
Premier Inn to the rescue
Pros:

Basically, this was a late recommendation from a family friend, they were spot on, this hotel was great, good staff, very helpful, great room, very comfortable, I now know why Lenny loves it.

Any issues I had were resolved, check in, be, USB charging points in Room 103, dinner reservations, pricing increases by 100% explained for workers were all addressed, so in general whilst the staff and surroundings make this stay 100% worth while you just need to check best pricing options as there is better, in terms of service not sure?

2025-11-24 via Tripadvisor
T
Trek15734842526 Friends getaway
10
Great stay
Pros:

Stayed Thursday and Friday nights with a group pf fishermen for a comp. Location was spot on. Rooms were clean, quiet and spacious and beds supper comfy. Food was tasty and excellent value. The service was excellent especially from Sheryl who really looked after us. So thanks again Sheryl!!

2025-11-24 via Tripadvisor
D
davidmQ2878VC Couples
10
Family visit in Felixstowe.
Pros:

Excellent location a very friendly atmosphere room was great value
Restaurant was great, very friendly and looked after well by Bob who is Front of house and 2 young ladies, the food was absolutely delicious we would stay every weekend if we could .

2025-11-22 via Tripadvisor
A
AliH8691 Couples
10
Very good premier inn, good location, excellent value
Pros:

Felixstowe Premier Inn was easy to book, reasonably priced, and in a convenient location.
Parking was straightforward and cost £5 for 24 hours, which seemed reasonable and worked well.
We were offered a warm and pleasant welcome
The room was spacius, clean, and comfortable, as has been our previous experience with Premier Inns.
We appreciated the late checkout time.
Would happily stay here again.
We didn't have breakfast at the hotel, so we can't comment on this.

2025-11-22 via Tripadvisor
V
Voyage687971 Couples
2
Only stay through necessity
Pros:

Not a patch on Ipswich. Return visit due to seeing friends. Always under staffed. Restaurant food not always available. Staff won’t budge even on 5 mins early to check in. Over priced and dated. They need to take some lessons from Premier Inn Ipswich Quay for customer service and quality of stay.

Stay purely to see friends for convenience. Come on PE Felixstowe time to come up to scratch!

2025-11-22 via Tripadvisor
Z
Z8064AOphild Friends getaway
10
Really well looked after
Pros:

Great stay and really well looked after by the staff and in particular Sheryl. Good fun, friendly and excellent service. She was brilliant.

2025-11-21 via Tripadvisor
E
E6069CVjohnl Solo travel
10
Premier inn Felixstowe 👍❤️
Pros:

I stayed one night and I have too say Hayley on reception was very lovely the rooms were clean and the food was great I would recommend all day long to stay at the oremier inn Felixstowe I’d give Hayley 10 out of ten for being kind and considerate

2025-11-16 via Tripadvisor
D
Dream42919646078 Business
10
Great night sleep.
Pros:

As a regular guest of this hotel I always look forward to staying and eating here. Hayley, Lottie and Paul very welcoming, friendly and provided 5 star service!!
Fantastic food, delicious and perfectly cooked.
Room very clean, tidy and comfortable!!
Thank you as always.

2025-11-07 via Tripadvisor
D
David
10
Pros:

The breakfast was not free, it was £11 each and they had a good variety

2025-11-07 via Nuitee
A
amers504 Business
10
Amazing service
Pros:

We travel across the United Kingdom with various contracts and predominately stay at Premier Inn, Felixstowe is far the best we stay at and this is mainly down to amazing service from Sheryl, Haley and Lottie
There isn’t too much they can do and when working away it gives it a nice home feel to our stay

2025-11-06 via Tripadvisor
E
Escape16853647324 Business
10
Excellent hotel highly recommend
Pros:

Been here many times and have to say would highly recommend this hotel the staff can’t do enough for you and would like to say a big thank you to Sheryl, lottie and Luis will definitely be coming back thank you

2025-10-29 via Tripadvisor
L
LukeS603 Business
10
Recent stay
Pros:

Excellent hotel and staff are great especially Sheryl, Lottie and Luis. Best hotel in Felixstowe. Would definitely come back to this hotel.

2025-10-29 via Tripadvisor
I
I8783YLtracye Family
10
Helpful and welcoming as always.
Pros:

Sheryl, Luis and Lottie were very helpful and welcoming, especially with regards to a disabled member of our party. The food was good. The family room is a good size with plenty of room for a wheelchair and medical equipment. We're regular visitors and often recommend this hotel (and Felixstowe itself) to friends.

2025-10-29 via Tripadvisor
8
886colint Family
10
Great Hotel We Keep Returning To
Pros:

As a family we've been coming here at least twice, sometimes more, a year and have had no reason to not keep returning.
The staff here have seen the kids grow into teenagers and have always treated them with respect and never looked down on them.
I'm in a wheelchair and the staff are always helpful should I encounter any problems and deal with any situation promptly.
(I've stayed at the other large hotel chain before and received quite the opposite.)
For our current stay I would like to say a huge thank you to Sheryl, Luis and Lottie and say Keep up the great work.
It's staff like you that make people want to return and share their experience on sites such as this.

2025-10-29 via Tripadvisor
R
Relax50577290040 Couples Hullbridge, Essex, England
10
Felixstowe Beach, a gem on our east coast.t!
Pros:

Felixstowe Beach - Premier Inn.
Excellent service throughout our 3 day stay.
Reasonable Pay Carpark.
Very comfortable, clean & tidy room. With adjustable heating, tea & coffee making facilities, TV, on suite bath shower room, hairdryer. Famous bed for a good night sleep.

We opted to include their dinning experience, great blow-out (help yourself) breakfast, with both cooked & cold selections.
Plus delicious evening dinner's to complete our stay.

Approx 5 to 10 min stroll to Felixstowe Pier (Boardwalk bar & Restaurant) and promenad/beach's.

We love this cared for resort, with its SPA theatre shows & restaurant.
Beachside cafe's, bar's and eateries during a stroll along the Prom.

Hillside town centre, with plenty of shops, cafes restaurants & a cinema.

With its Historic Land guard Fort,
beside the massive ship's, container port.

We can safely recommend this unpretentious 'Premier Inn' for it location, quality of service and value for money.

Looking forward to our next visit, already booked for early next year.
Thanks for reading our review!

2025-10-26 via Tripadvisor
A
A4927ZHmarief Family
10
Wonderful visit to the restaurant
Pros:

My daughter and I had dinner in the onsite restaurant, Bob front of house was brilliant, nothing was too much trouble and he made the night for us. The food was very good and I was pleasantly surprised at how good the pasta i ordered was, thanks to Paul the chef. I would recommend a visit.

2025-10-24 via Tripadvisor