Premier Inn Banbury - M40 J11

Excellent hotel and a fantastic manager who helped us check in early due to attendance of a family funeral...rooms were great and breakfast was lovely and fresh....highly recommended

Great Premier Inn. I will stay there again. Very clean and the food was great. Well situated by the motorway and easy to find.1

was happy with our room the location and hotel facilities just one thing spoilt it was one rude bar restaurant staff who rudely shouted across a packed bar when my husband had to take me to our room as was unwell shouted we hadn’t paid for our 3 meals when we had spent loads in the bar restaurant on our stay he felt very humiliated

I stayed here for 1 night a couple of weeks ago. It was a bargain price and the room was comfortable, clean and had what I needed. This was my second time there and both visits were great. I enjoyed the breakfast both times and I'm sure I'll be back.

Staff were efficient, obliging friendly, they worked together well as a team. Staff created a warm atmosphere
It was a very comfortable stay.

Stayed one night as we were going to see a show in Banbury. Overall the stay was good, room was clean and comfortable. Tables in restaurant were a bit sticky and the brown sauce bottle had the lid open and there was brown sauce all down the outside of the bottle. The black pudding was inedible because it was so hard. Apart from that the breakfast was nice.

Good location with plenty of parking and generally the overall cleanliness was really good. Upon forst entering my room however, it hadn't been cleaned since the previous guests so had to go back downstairs to get it rectified. The young female member of staff was really helpful and apologetic. She quickly issued me a new room and then saw her on the way to my previous room with a member of housekeeping to get that sorted.
The rooms are lovely and quiet, spacious with plenty of plug sockets, mirrors and decent lighting. Had a really good night sleep.
There are good drink offers in the bar which was nice after a relatively long drive.
The service in the restaurant was pretty slow and we had a few issues with the food. It took just over 2 hours for 3 of us to have a pretty standard 2 course meal, with no apology or explanation as to why service was so slow - we have a feeling it was more based on the kitchen staff than the actual waiters but don't want to wrongly assume.

Excellent place to stop on our journey south. Easy access, quiet, clean and comfortable. All you would expect from the best of Premier Inn

Conveniently located with free parking close to M40. Unfortunately the post code on my booking took me to a dead end about 15 mins from the hotel, then found an alternative post code which worked. The bathroom was different to any experienced at Premier Inn previously, and felt cramped, and shower curtain wasnt long enough so shower sprayed onto bathroom floor. The sink required a bit of a stretch to use, and the plug wasnt very good at emptying. One of the poorest Premier Inn experiences. Food available was fine, with a Costa Coffee and Hotel Chocolat close by

Lovely hotel, but other visitors weren’t considerate as visitors were shouting from early hours all night. No security were around to monitor this. As you can appreciate when you have had a long day, this isn’t acceptable. Corridors should be monitored throughout.

This was our first of three stops on this trip. We were booked in for 2 nights. Price was good and Banbury area was somewhere we had not explored previously.

We had an accessible room- this was on the 2nd floor but was fairly near the lifts. Room was a good size, the bed was large and comfy, and the bathroom was fine. Just the usual niggle- the shower head was at its higest point - a struggle to get down. If I was wheelchair bound I would have needed help (Any hotel reading this- in accessible rooms please leave the shower head at its lowest it is easier for tall people to raise than short to lower!) It looked like I had drowned the wetroom but it did dry out quickly so that is a win. We needed extra towels- provided in a flash when requested.

Breakfast was the normal all you want. A full breakfast for me, and continental for mum and... the toaster actually toasted the bread in one pass!!! We did eat there one evening and it was.. ok.. nothing special and of course my first choice was unavailable so ended up having the shatring starter as a main! The other evening we got a Greggs too good to go bag from the garage just down the road (a rather well stocked mini Asda) That did us just fine.

RIght outside the Premier Inn is a Hotel Chocolate with a Costa next to it. A short drive away is a small retail park (the roundabout is really confusing- you will be in the wrong lane lol)
A good stay and yes we would visit again if in the area.

Welcome was OK easy check in.
Room as expected not brilliant, it was a bit tired, but not bad. Very reasonably priced. It was nice and quiet had a good sleep, bed large and comfy. Bathroom showed its age, but perfectly adequate. Food was good, they have a restaurant on the premises, not a pub next door. Overall I would stay again

This was my first visit to a premier Inn, our room was a good size ( plus room) and spotless. I wasn't expecting too much from the food tbh. However how wrong I was, the food was absolutely excellent. I had linguine with, tomatoes, garlic and chilli, a side of grilled chicken. The chicken was tender, moist and delicious. The service, was excellent, our waitress ? Anna was pleasant and attentive. All round an excellent stay.

We had previously stayed here and it was a good typical premier inn experience, not so this time.

The self check in kiosks were not working so there was quite a queue with only one member of staff checking people in.

We arrived after a long day due to flight delays and heavy traffic. We were tired and hungry. Upon checking in I asked if we could eat ASAP. The chap dealing with dining said the earliest they could fit us in was 8.15pm. As it was 6pm at that time we explained we were hoping to eat early as we’d had a long day, the restaurant was only a quarter full at that time. They eventually agreed and the food was very good.

Breakfast was ok, maybe not as good as other premier inns.

Our room on the first floor was dated, the bathroom needed refitting, peeling and dirty paintwork, the towels were old and tatty. The bed was not comfortable at all which was unusual as premier inn beds are usually nice. I do think that perhaps they are spending all the money on premier plus rooms and the standard rooms are just left.

All in all we were disappointed and would not choose to book here again.

We stayed at the premier Inn for a wedding.

Staff Molly Paul junior
Really looked after us we're very accommodating.would come back

Needed a home from home & premier inn was it. Quiet comfy and great service all at excellent value, £59 the night. Tempted to eat in at the restaurant too, tasty tex-mex and also good value, great staff - Amir, Brandon & Paul. Only question, to breakfast or not to breakfast, at £10.99!

Room throughout was clean including bed and bathroom. Breakfast was fresh and the choice was as much as you needed. Would stay here again, no problem.

Exceptional. Junior, molly, Brandon

Made the whole experience very welcoming. Hence why we always return.

True credit to the company, premier inn needs more people like this to boost the brand.

Bery professional helpful and very friendly very approachable.

Easy and free car parking. I asked for a room with a bath and one was found for me. Cleanliness of the establishment. Excellent choice of good food for breakfast including berries, croissants, cooked breakfast buffet etc.
There was a problem with the mixer switch in the bath, to select shower or tap. It was loose and came off. I had to fill the bath with water from the shower. This was in room 2. I reported immediately and staff attended and said they would change my room to no.19 for my second night. Next morning I had to clear all of my possessions into the car because 19 wasn't yet available. In the evening, I checked in again and was given room 2 again. Reception had no knowledge of my problem the previous evening and came into take a look. He found the mixer was still loose and came off in his hand. But adjusted to ensure I could fill the bath by the tap. So that worked, but it was a nuisance having to go through all of that.

Great parking, lovely room, very good breakfast, but when we arrived a bit early there was no staff around to welcome us, the self check in were out of order, when a young girl with ba brown ponytail came near the desk basically ignored us, we explained that we were early and asked if we could get a drink from the bar, had an attitude to serve us, could not be bothered, no conversation, could not pour a decent pint.....then after this we decided to go outside with the drinks, wow, what a disappointment, the patio , chairs and tables had not been cleaned for years?? And the parasols were ready for the dump ( nothing like the photos when booking ) but the welcoming staff later to book in at 3pm were excellent.