Premier Inn Whitley Bay

Hotels
•
Premier Inn
8.7 (1227 reviews)
9 Spanish City Plaza, Whitley Bay, England, NE26 1BG , Whitley Bay , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Parking (limited spaces)
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways
Front entrance ramp
See all facilities

Review Highlights

Pros:
Very convenient location (close to main train station / central)
Comfortable beds and generally modern, clean rooms
Friendly, attentive and helpful staff
Good / varied breakfast praised by multiple guests
In-room conveniences (water kettle, many sockets) and new garage
Quiet rooms with soundproofing mentioned
Cons:
Limited in-room storage and few places to dry wet towels
Air conditioning not always regulable; some rooms reported too warm
No minibar/small fridge in rooms; some missing shampoo/balsam
Parking can be expensive and sometimes full
Occasional cleanliness issues (stains, limescale on kettle)
Loudly slamming room doors and some shower/drainage issues

Categories

Cleanliness
8.2
Mostly reported as very clean and well maintained in multiple reviews, though a few mentions of stains in the bathroom, a calcified kettle and one explicit complaint about overall cleanliness.
Service
9.2
Staff frequently described as friendly, attentive and helpful (reception praised, staff moved guest to another room when needed); multiple reviews explicitly commend personnel and recommend the hotel.
Location
9.2
Repeatedly noted as very convenient — close to the main train station and central for sightseeing; one comment mentioned being far from the centre, but the majority highlight excellent location for travellers.
Room Quality
7.8
Beds are regularly praised as comfortable and rooms modern, but there are recurring issues: small/limited storage, occasional smoke smell or missing items, AC not properly regulable and windows only tilt — overall mixed-positives.
Amenities
7.4
Useful in-room items like kettles and many sockets are appreciated; however several guests note missing minibar/fridge, no real shampoo/balsam or cosmetic items, and mixed comments on parking availability and cost.
Value for Money
7.8
Perceived as good value by several reviewers and described as 'price-worthy', but extra costs (parking fees, high parking price) and some amenity shortcomings temper the score.
Food and Beverage
8.8
Breakfast is regularly praised as good/extensive and a highlight for many guests; a few reviews call the breakfast modest, but overall sentiment is clearly positive.
Overall Experience
8.8
Many guests state they would return or recommend the hotel, describing comfortable stays and courteous staff; isolated negatives (parking/full, AC, minor cleanliness issues) do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:17

Property Description

Discover the charm of Premier Inn Whitley Bay, a stylish smoke-free hotel ideally located just a stone's throw from pristine beaches and vibrant attractions.

Modern Comfort
Built in 2017, our hotel offers 68 thoughtfully designed guestrooms, ensuring a cozy and contemporary retreat during your stay. Enjoy the peace of mind that comes with modern amenities and a welcoming atmosphere.

Convenient Amenities
Start your day right with a delicious buffet breakfast available for a fee. Our 24-hour front desk and express check-out make your stay seamless, while on-site luggage storage gives you the freedom to explore without the hassle.

Prime Location
Immerse yourself in the stunning beauty of Whitley Bay, with Whitley Sands and PLAYHOUSE just minutes away. Adventure awaits at Longsands Beach, Tynemouth Aquarium, and more, making this the perfect base for your coastal getaway.

Don't miss out on experiencing Whitley Bay at its finest—book your stay today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.7
Based on 1227 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 7.8
Amenities: 7.4
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 8.8
A
AmberWood123 • NONE
10
Wonderful stay
Pros:

Really lovely hotel with everything you need, welcoming staff and a quiet, calm atmosphere. It’s always spotless when I stay at a Premier Inn. Sea view was utterly glorious.

2025-12-02 • via Tripadvisor
W
W6947VEjustinr • Family
10
Tremendous
Pros:

I stayed with my family yesterday and checked out today. Everything about the stay was marvellous. The lady who checked me in was very polite as was the other lady who was working later who gave me a spare key! The breakfast was magnificent as was the person who served me. I also asked for two well done fried eggs which was done really well. I would definitely come here again in the future!

2025-11-23 • via Tripadvisor
R
R9004ZJjant • NONE
8
You almost get what you pay for.
Pros:

The staff were helpful, friendly and welcoming. The room was clean and contained the basic requirements. However, there is nothing more comforting than a dry, warm towel when you step out of the shower. Unfortunately the towels were neither of these. There is no heated towel rail in the bathroom nor anywhere to hang towels to dry except either the shower rail or the back of a chair. We were advised that we could have requested fresh towels daily but that doesn't contribute to reducing Premier Inn's carbon footprint. Also the fan didn't work in the bathroom so the whole room became humid once the bathroom door had been opened after showering.

2025-11-21 • via Tripadvisor
P
Pioneer14590526453 • Couples
10
Premier Inn Whitley Bay Hotel
Pros:

Easy to book on line, car parking available, very sort walking distance to Whitley Bay
Promenade & Beach with a view of the whole bay. Only a 10 minute walk from Metro Station.
Friendly staff, Room clean and well kept. Only minor problem was we weren’t explained how to turn on the rooms electricity, by use of the door key card. The Beefeater Inn next door for meals :- Breakfast, Lunch, Dinner. Also other restaurant's within easy walking distance.

2025-11-16 • via Tripadvisor
D
DayTrip488014 • Couples
4
Not good at all
Pros:

Room very basic.No drawers to put clothes.Dressing table very small and not good lighting.Only towels for one person and 1 key card and when we went to ask for more at reception ( believe the lady was called Adele) we got a negative response. My partner was told it was only a budget hotel and when she asked for extra towels,key etc she was put to back of queue of people waiting to be checked in.My partner felt let down and on saying that we wouldn't ever return the lady said well we dont want you back.It really spoilt our night.The only good point was the girl that was on reception early afternoon was very nice.
As for being a budget hotel I disagree.We paid £120 room only plus had parking charges as well.

2025-11-16 • via Tripadvisor
C
clairehI9479IU • Family
10
Practically Perfect In Every way
Pros:

I recently stayed at the Premier Inn Whitley Bay with my little girl, and I honestly couldn’t have asked for a kinder or more helpful team. Travelling alone with a child can be stressful, but every member of staff was so friendly, welcoming, and genuinely caring — they really helped put me at ease.

Everywhere was spotless too! I’m really, really fussy when it comes to cleanliness and have even been known to go out and buy new duvets and pillows when staying away — but here, I didn’t need to worry one bit. The room was immaculate, fresh, and so comfortable.

2025-11-10 • via Tripadvisor
H
hazelbZ4144DS • NONE
10
Lovely seaside stay.
Pros:

Great seafront location, welcoming reception staff, exactly what you expect from Premier : clean, well-maintained rooms, big comfortable beds with plenty of pillows and towels etc, good breakfast choices, at a reasonable price.

2025-11-09 • via Tripadvisor
E
elainep591 • NONE • Raleigh, North Carolina
10
Excellent base for a Whitley Bay visit
Pros:

Excellent location by the Spanish City and waterfront of Whitley Bay. I always use this as a base when I come back to visit family in the area. The hotel is always clean and the service always friendly. Had the unexpected pleasure of being there when the Guy Fawkes fireworks celebration was on the links - an easy walk from the hotel!

2025-11-08 • via Tripadvisor
S
susanj341 • NONE • Newcastle, County Down, Northern Ireland
10
Relaxing break
Pros:

Fabulous location the staff were brilliant and the rooms were excellent. I'm going back again in a few weeks with friends.

2025-11-01 • via Tripadvisor
A
andrewlX6411EH • Family • Penicuik, Midlothian, Scotland
10
Hotel in great location
Pros:

This hotel is in a great location, had it not been very foggy the view would have been great. Friendly staff and a clean comfortable room though no opening window so reliant on air conditioning, room did get quite stuffy.. Car park is run by local country council so have to pay and display, due to location though we were able to leave car and just walk into Whitley Bay itself. Adjacent to hotel is a Beefeater where we had an evening meal then breakfast the next day, again made to feel welcome and good selection of food. Would certainly return here again.

2025-10-30 • via Tripadvisor
D
danihO7286SY • Family
10
Very good
Pros:

Stayed at the weekend. Rooms were spotless and the location was amazing right on the sea front. Staff were friendly. Would definitely stay again.

2025-10-29 • via Tripadvisor
T
tonya538 • NONE • Newcastle upon Tyne, Tyne and Wear, England
8
Premier Inn, Whitley Bay is ok
Pros:

Friendly, helpful staff, great location, clean room with comfy bed, good size bath and great sea view. Room was very warm, windows don't open by design and air conditioning in our room (Rm 220) was ineffective. Car parking available adjacent to hotel cost less than £5 from 3pm to following morning. Attached Beefeater pub did reasonable priced food and a decent breakfast. Checkout was 12noon so got a nice lie in.

2025-10-26 • via Tripadvisor
K
Karen • partner
8
Pros:

Standard room was clean & warm. Front reception woman was lovely & helpful with advice for our travels to Edinburgh. Value for money

2025-10-22 • via Nuitee
O
O8136SBrobertr • Couples
6
Would not stay in this room again uncomfortable bed 2 single beds joined together shower in wet room flooded floor
Pros:

Room 8 bed not comfortable shower flooded wet room floor and carpet in room 2 single beds joined together shower flooded floor

2025-10-16 • via Tripadvisor
5
575carolet • Family
10
Just perfect!!
Pros:

We had the best holiday here!! Perfect location at beachfront. Seaview room which was lovely, room was spotless! The Staff were all helpful and very friendly.We had breakfast and our meals there(beefeater) food was always so tasty😋 Would definitely return in the near future...thank you to all the staff!!

2025-09-29 • via Tripadvisor
A
adrianjohnm2015 • NONE • Belfast, Northern Ireland
10
Home from home.
Pros:

What a superb venue. Located right on the promenade made for a stunning view every morning. Bed and room was excellent. Are in the premises for a couple of meals but the whole promenade is brimming with superb eating establishments throughout the town.

2025-09-29 • via Tripadvisor
S
Sunshine03132357725 • Couples
8
Fantastic place to stay nr all amenities and over looking beach 2 minute walk
Pros:

Yes very clean.
staff very pleasant helpfull.
Nice touches in reception. Especially the extra tea coffee.
Big room eith 2 chairs. Wet room and ground floor request. And paid £15 to access room at 11am which was fantastic and very much needed after a 4am start. And over looking beach.
Had a snooze before going to very good show at theatre less 10 minute walk.
Beach clean and looks Caribbean white sand.
We'll be back.
Thankyou

2025-09-23 • via Tripadvisor
G
Getaway21554479354 • NONE
10
Whitley bay.Premier Inn.
Pros:

Lovely Seaview from our bedroom.Adele and Cindy on reception could not do enough for us. We have visited the Whitley bay Premier Inn for years at least 4 times a year Never had a complaint.Everything perfect.Would not recommended breakfast next door in The Beefeater.Greasy hash browns,cold food, uncooked poached eggs..

2025-09-21 • via Tripadvisor
S
s2gaskin • Couples • Derby, Derbyshire, England
2
Worst hotel EVER
Pros:

BEWARE BEWARE HORRENDOUS POSITION
has NO parking nearby . Car park is on an app ..,, didn’t work, machines didn’t work , free after 6 then before 10 am have to go and try for ticket again . We will be leaving before then

2025-09-20 • via Tripadvisor
D
D3379EWjaneta • Couples • Bristol, England
10
What an amazing experience
Pros:

The Hotel was clean, tidy with super sea views and a Beefeater next door, just perfect. The staff were so pleasant, helpful and happy. We hadn't booked in advanced, but were greeted efficienly and all options were carefully explained. Chrissey , in particular, could not do enough for us. (including talking us through how to make the toll payment for the tunnel). She went above and beyond service expectations and had time to chat about the town. She just went the extra mile. Fantastic stay, thankyou.

2025-09-13 • via Tripadvisor