Premier Inn Bournemouth/Ferndown

The hotel didn’t smell great - sweaty locker rooms. The car park is small.

We had a lovely stay! The staff were incredibly friendly and welcoming from the moment we arrived. The room was spotless, well-prepared, and the bed was super comfy. You can really tell they pay attention to detail.

The only downside was the restaurant, the food quality wasn’t quite up to the same standard as the rest of the hotel. But overall, we really enjoyed our stay and would definitely come back if we’re in the area again!🥰

lovely hotel clean and goos value, friendly staff. Shame to pub next door was not seelling food that day let the visit down a bit

Clean, warm and helpful…. What more do you need when away from home. We’ve stayed here twice before and will do so again. We had everything we needed.

Fantastic premier inn! Staff very helpful (Sharney kept our room very clean thank you!). Very quiet, lots of good parking! Thank you for a great stay!

The hotel room was spacious, clean and quiet despite being near a busy road. The receptionist both days were really lovely. However, avoid food at the beefeater. The breakfast we had was horrific. We were expecting the usual buffet, but on arrival we were told hot food was cooked to order and there was a 30 minute wait on food. Not a great start given that we had booked a time slot on check in. But we thought it may be worth it for it to be freshly cooked. After an hour, it finally arrived. Good job we didn’t have a flight to catch. When it did eventually come, it was inedible, the scrambled eggs and beans were cold, the tomatoes and poached eggs were undercooked and the bacon was all fat. Due to the quality of the rest of the food I didn’t risk eating the sausage for fear of food poisoning. The continental breakfast was a buffet style, and on a quiet day would have been an excellent selection. However, due to the lack of staff, this quickly ran empty with no one to refill it. I left after 75 minutes having eaten 2 slices of toast.

This has to be the friendliest welcome ever. Sharney, the manager, checked us in with a very happy smile. Nothing was too much trouble. She even gave my son a packet of biscuits! We were having trouble with the Internet, so the very kind young man on the reception desk gave me access to the ultimate package for free. The rooms are very comfortable and the food is excellent. Overall, definitely 10/10. We will definitely be back 😁

Overall the hotel is value for money and comfortable, it is tired and definitely a "room for the night venue" rather than a stay location. Get there early parking is limited and often blocked by vans or cordoned off areas.
Evening meals in the adjacent Beefeater Pub are fine but the cooked breakfast is poor; sloppily presented, cheap products, and very greasy - I was eating it all day! Certainly not value for money eat elsewhere if you can.

We spent three nights in this hotel and the rooms were clean and comfortable.
We had an unfortunate issue in that we paid in advance but the computer disputed this. We were dealing with an extremely unhelpful and rude receptionist who seemed incapable of solving the problem. All praise to Luke who stepped in to help and remote problem. Also praise to Chloe for her assistance and cheerful manner during our stay.

We had a one night stay at this hotel and had excellent service from Sharney on reception. We arrived to check in only to discover that I'd made a mistake and had booked a week later than I intended. Sharney was extremely helpful and was able to amend our booking with easy. I am extremely grateful for her support and professional service. Thanks

As usual rooms immaculately clean. There was no fuss for making up the spare bed which was greatly appreciated.
Disappointed, however, to be told it was 15.00 up from 10.00 to get in to the room 1 hour earlier than the 3pm, given we had been travelling for over four hours! Not very hospitable. This extra charge has only been in place since lockdown, prior to which we were always able to access our rooms after midday.
As regular visitors this is unnecessary and more than a little greedy.

Stayed at premier Inn to be close to the airport when going on holiday we were very happy with the size of the room and comfort of the beds it was unfortunate for us that we could not make use of the dinner and breakfast deal as we had to leave to early but the meal in the beefeater was good 👍

Stayed for 2 nights this week, The gentleman in reception when we arrived couldn’t have been more helpful, we was finishing for 3 months for a big operation so would like to wish him well. The rooms were as expected (in a good way) always enjoy a Premier Inn breakfast. Only let down by the breakfast in the adjacent Beefeater, very limited continental breakfast no pastries whatsoever ended up having just cereal and toast. Had to send bacon and hash browns back from another breakfast as they were very over done and rock hard. This is the only thing I can complain about

We had a brilliant experience in Premier Inn, with clean rooms, all our needs catered for and a special shout out goes to the lovely receptionist on the night of 11th August, who made us feel very welcome. It's always nice to see a friendly smile after a long day :)

Great hotel, had 3 nights hear, staff friendly room really clean and quiet bathroom immaculately clean. Nice bed. All in all had a great stay Highley recommended.

Great Premier Inn. Friendly staff clean comfortable room in a good location very handy for seeing the area. Beefeater restaurant attached serving pub grub

Great hotel with free car parking. The staff are very efficient and lovely (couldn’t do enough for you). The rooms were clean and adequate. We had breakfast next door, which was cooked to order, lovely and hot. There are two supermarkets nearby and Mc Donald’s next too. We enjoyed our stay.

Stayed at the Premier Inn Bournemouth Ferndown for a business trip, and it was perfect for my needs. The room was comfortable, which made it easy to work in the comfort of my room. The hotel is in a quiet location but still close to the business hubs in the area. The staff were professional and efficient, making my stay seamless.

The was not air conditioning in the room which made the nights sleep unbearable, two small fans were provided which all it did was to blow the warm air around the room.

This hotel is not far from Bournemouth and the New Forest. The room was very clean and staff friendly yet professional. Highly recommended.