Premier Inn Loughborough

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Excellent location...staff so helpful and friendly. Rooms and restaurants spotless. Breakfast was lovely will certainly be returning

Clean and good location; not sure it was really necessary to keep us waiting when I tried to check in 7 minutes early and then ask for £15. It takes years to build a brand and apparently 7 minutes to ruin it!

A great stay at Premier Inn Loughborough. Night out with friends. Quick check in with georgie. Room was very nice, clean and comfortable. Had drinks in the bar . All staff were very pleasant. I had a great nights sleep. Restaurant and breakfast was tasty . Good choices on the buffet

I have visited this hotel regularly throughout most of 2025 for work purposes. There is always a great atmosphere. I feel at home, welcomed, and valued as a customer. It is clear the whole team care about my experience of their hotel and hospitality. They work hard to to ensure my experience is positive and are never intrusive. I will continue to use this hotel and space for my work as it provides exactly what I need to be productive in a friendly, homely atmosphere. Well done Team.

Due to a student i have in Loughborough I stayed at this hotel. I plan to visit Loughborough quite often. Unfortunately this was my first Premier Inn stay and it came with many surprises. Some of them totally unexpected. First time ever it happened to me in a hotel to ask for a room clean service. When I asked they told me it was written in small print in the back of the key card. Like i ever read key cards!!!! The least he could ask was "is this your first time at premier inn?" here is how we work. Unfortunately he gave me the impression they avoid to say it so that they can save costs.

the second issue was the internet speed. It was horrible. Guys this is 2025. You cannot have dial speeds and expect guests to pay for internet. Why don't you do the same for electricity or water? No further comment - see pic.

the 3rd bad experience was that during the evening I wanted to watch a match, have a drink and a snack. I was told I cannot watch the match and have a snack unless i move 3 tables back due to "restaurant" rules. So we had to watch the match, plan dinner at half time and then go back to watch the match! Of course in the morning at the same table they served breakfast without any rules/issues!!!!

Last was the rudeness of the specific person that handled us. He was always unpolite, rude, and paternizing us. To state the obvious he was not busy and in fact watching the same match as me. Can't say the same for the 2 nice ladies that run breakfast. They were very polite and run like headless chickens to serve a huge number of people.

Unfortunately as the location is convenient i might choose to stay again at this place but i know now that i will ensure i have minimal interaction with the staff and facilities/

The staff here were both welcoming and friendly. I was especially impressed by their willingness to help and attentiveness to food allergies. I felt both comfortable and safe during my stay here. The room was clean and well maintained and the breakfast was great. I would highly recommend premier inn here in the future.

Been using this Premier inn for several years, it is in a convenient location with close parking just over the road. The rooms are always as expected - typically clean, well presented and everything you need. I always book the meal deal as it presents such great value and the food is always to good standards (the restaurant area has a great vibe).
What really shines though and has prompted me to write this review are the staff - Tamara, Getys, Sophie, Sandra, Virginia and the rest of the team are a credit to this business. Keep doing what you do team, I look forward to my next visit.

Friendly staff, good breakfast

Good location for why we booked here, no car park but the multi storey is opposite and cost £7 for 24 hours.
Staff were really friendly, always greeted you and smiled. Breakfast was nice the next day.
The room could have been a little better prepared for our early check in, lots of long dark hairs throughout the room. The toilet seat was loose and I realised at 3.30am when I nearly went flying off it! I reported the next day.
Overall a good stay and I would stay again.
If you like a nice cocktail, just opposite down the road and left is the ‘Little Love Club’, they make amazing cocktails and staff were really nice.

We arrived late and the staff were very helpful. We missed the food however, We could order food in and eat in the bar area. Usual standards in the room only 7 tv channels. Breakfast was standard unfortunately this is the only premier inn out of many, we have stayed that has not had English mustard available.

Good neat and clean hotel with excellent simple breakfast. Amazing location in town . I used the hotel to drop my son off to Loughborough university and found the hotel very convenient. The staff can be more helpful and cheerful :)

My experience was excellent, the staff were impeccable especially Tamara, Jack and gytis who were serving the breakfast.
Would recommend

Service was excellent and all the staff were so kind, Tamara, Gytis and jack were all so lovely and had many nice conversations with them. The bed was very comfy and food was very tasty. Will definitely come again.

Rebecca and Sandra couldn’t have been more helpful if they tried.
What pleasant people they have working at the site.
Credit to premier inn team!!!!

Tamara and Gytis very kind and generous and helpful people who I can vouch for. Really good people to have around working.

We revisited and spent two nights but this time our room was on the side of the road, which isn't as quiet as the other side of the accommodation. The rooms are a good size. We learnt from previous stay that you need to ask reception for clean towels. Since Housekeeper don't change them for a two night stay. We didn't sleep well due to heavy footed person walking around upstairs. We found out that we should have got up and gone down to reception to report at the time, but hayho. We will take note for any future stays. We enjoyed the breakfast and the evening meal deals. The staff are very polite and friendly.

Very clean hotel in a great spot for the town centre. Friendly staff.
There is no car park attached but there is a multistorey opposite which was £7 for 24 hours.

Good value, Excellent staff!

Usual Premier inn stuff for the hotel, clean and with a decent shower.

Really welcoming staff and excellent service from, Tamara, Sophie and Sayali- really makes a difference when staying away from home in hotels regularly to be met by friendly people.

Parking is a bit of a faff, but otherwise good.