Premier Inn St. Neots - A1/Wyboston

Great little hotel this. Perfect location for me. Always stay here when working in the area. Clean rooms, great pub next door ( seperate from the hotel, so be aware breakfast times are different). Andy on reception is a star. Always approachable,friendly and happy. Looks like he really enjoys his job. Nothing is too much trouble. Great asset to this hotel so the company needs to appreciate what he does. Staff in the morning were friendly too.

We attended a wedding this weekend .. and the hotel had a very welcoming atmosphere from the moment you walked in through the door until you left.. the staff were very friendly and accommodating, Especially Andy ( the woman who took over I didn't catch her name... Sorry) who was not only friendly towards me and my husband, but also very sociable towards my children and very easy going to talk too and we were happy he was there both days we were there. The rooms were very clean and was exactly what we needed for our 2 day stay as well as perfect location so definitely worth the value we paid. Considering we were near a main ish road you barely hear any traffic even with the window partially open so noise level was just perfect for getting my children to sleep late at night as well as catching a slight breeze.. If I ever need to stay in this location again this will definitely be my stopping point...thankyou all for a perfect addition to our weekend.

Doesn't look like much from the outside but the rooms are comfortable and clean, and the staff very helpful and friendly. We had no issues with road noise despite being so close to the A1 and not issues with internal noise either. Would definitely stay here again if we need a hotel in the area.

An amazing stay. Welcoming staff. Very clean and bed so comfy. Best night sleep. Breakfast was very good and everything perfect.

Good budget hotel. Room and hotel in general was clean. Lots of parking spaces. Reception staff were welcoming, friendly and helpful. Easy check-in and check-out processes. Close to pubs and shops.

Stayed her for three nights. The staff were excellent. The rooms clean and cosy. Shower also great, hot and powerful. Hairdryer supplied which was handy. The nearby restaurant was handy but the breakfast was cold, even the tea so we only had breakfast once. Coffee was hot though. We only had one meal at the restaurant as we were spending a lot of time out with family. The roasts which we had were very large with lots of vegetables and tasted lovely. Again, not very hot. All in all a very enjoyable stay.

The stay was absolutely fantastic.
The room extremely clean.
The whole experience was full premier inn with all the comfort; with Andy the staff member going above and beyond, this gave the hotel the personal touch of a boutique hotel.
Also another staff member Diane, nothing was too much trouble, both are a great asset to Premier Inn.

Great parking and wonderful reception from Andy. Arrived early and just wanted to register the car for the carpark as you normally do at Premier. Andy said our room was ready and we were welcome to book in. He explained perfectly about room cleaning etc and where extra supplies of tea etc where. He explained where to go for the pub across the carpark and their times of service.
The room (12) was lovely and quiet and clean.
My partner had great conversations in the evening about football with Andy and he really enjoyed them.
Andy came to my rescue when one of my suckered bags lost its vacuum and exploded in my suitcase lol. He kindly found a hoover to collapse it again. Each evening saw him providing service to several guests who needed items above and beyond.
If it wasn't for needing to move on we would've stayed longer. All in all a great experience

Brilliant hotel. Great staff. Andy is a great asset to this hotel. He happy to help probably more than he should. Rooms were comfy and clean

Excellent receptionist staff, very welcoming and very friendly. I was initially nervous after seeing other reviews, but this place has been very good for my stay whilst I am on training.

Stayed at this Premier Inn on a number of occasions and always had a great stay. The rooms are good, the Crown pub next door is excellent and there is ample parking and it’s free 👍.

Excellent room, comfortable and clean. Great bathroom facilities. Friendly and helpful staff. Thank you so much to Andy in particular, always helpful and smiling

Andy at front of house is brilliant, so helpful and friendly always goes the extra mile. A credit to the hotel chain. Nothing is too much trouble.

Stayed for 2 nights. Unfortunately there was a lot of noise and door banging on the first night, but the lovely reception staff arranged an alternate room with the minimum of fuss, and it was much quieter. There is road noise due to the proximity of the A1, and the hotel was generally very warm.
The food at the attached pub was adequate, but service here was incredibly slow, and don’t think about a nightcap, as they close at 10pm!

Fantastic friendly staff. Very welcoming and nothing is too much trouble. Rooms clean and comfortable. We have stayed here on numerous occasions and wouldn’t stay anywhere else in St Neots 😊

The hotel was lovely but the main thing that stood out to me was the friendly and efficient service from Hannah at reception.
Nothing was ever a problem and she had great knowledge about the area for me.
Would definitely stay here again.

Bed was uncomfortable, wifi was the worst I've used. Got premium and it's no better than the free version. Asked front desk and they just agreed it was bad but still charged me £5 per night.

No duvets in the room and it was absolutely freezing, so had a very poor night's sleep. Mentioned that it was missing when checking out in the morning, so they could put one in the room for the next guest, to be told by the (very, very surly) receptionist, that they'd removed them all because it was 'too hot', and there was a sign.

The sign in question said the total opposite - that you could request to swap your duvet for a sheet, if you were too hot.

I said the sign said the opposite and that it was actually very cold last night (even during the day it was max 18c). She then told me twice that someone should have told me when I checked in (they didn't). Then told me that I should have come down to ask for a duvet.

I'd gotten in around 12am after an excruciatingly long day (up since 2am), and didn't see the duvet was missing until I tried to get into bed, so didn't want to get dressed and go all the way down through the hotel to try and find someone (also have mobility issues).

I wasn't even trying to complain, just wanted them to be aware so the next person didn't need to suffer, but the receptionist's attitude was absolutely abysmal. They were obviously trying to save themselves work by removing all the duvets but then didn't bother to check the weather forecast, change the sign on reception, or tell guests when they check in, so actually just inconvenienced all of their guests?

Baffling. I definitely won't be staying here again.

We stayed in this hotel 16 days. Good place near markets and bus stop, also KFC, Burger King, Gregs and etc.. The city center and Riverside park are 2 bus stops away from hotel.
Breakfast is good.. personal is also good. From personal I want to thank Mr. Andy for his support. He helped us with big great everytime we need. Very positive and helpful person.

Thank you very much. Also i want to add it will be good if there be mosquito nets on windows )

Stayed overnight to break up a long journey with a classic car. Staff were nice and friendly (even in the pub). Hotel was nice and clean and had everything I needed. Only slight negative was the cooked breakfast which, although tasty, was somewhat oily.
I would stay again, but would probably give the cooked breakfast a miss. There are plenty of other options available.