Premier Inn Ipswich South

Very clean and comfortable room and bed. Additional items supplied promptly. Although no one sitting doing nothing behind the reception, someone came within seconds of pressing the bell. Unfortunately it didn't begin the best due to an issue with scheduled system upgrade/ communication. However the manager came and accepted responsibility and seemed to have a genuine desire to resolve it -;which he did. First time to the area and they got someone with local knowledge to give me some ideas of local hotspots (thanks Jess) but ALL staff were friendly. Food provided by restaurant next door and very reasonable deal given to guests.
Lovely view of the port as well. Only reason its not a perfect score is because of the issue in the 1st place.

Had a nice time,
Very clean rooms and cant wait to come back.
The staff are very helpful.
Jess was amazing and very helpful

Great hospitality very friendly staff jo at reception was fantastic very helpful Courtney very helpful friending great smile room was very nice and clean would come again for sure

Had a lovely stay, all the staff were very friendly, my room was immaculate, the building does look a little aged however

Stayed at the Premier Inn again, the men on the desk joe and sheldon were extremely lovely to deal with and very professional. Helped me with my bags upstairs as well which was lovely and provided me with biscuits and a breakfast on the house! been a while since iv had someone ask and I stay at a lot of premier inns for work. I shall be returning to this one again shall I find myself down in ipswich on my next trip.
Usual clean room, its what you would expect with the premier inn.

Great experience, booking was easy and check in quick and efficient.

Free biscuits were enjoyed by the children!

A must stay!

£125 for one night without breakfast, other family members paid £105 breakfast included? Awful sewerage smell in pub, beds are better than travelodge. Been here a few times but the standard is going down but paying more!

We stayed at the Ipswich South Premier Inn for one night, and unfortunately, this has been the worst experience we’ve had with Premier Inn – and we stay in them regularly all over the country.

The hotel itself feels very outdated, as do the rooms. While the staff in the hotel were friendly and polite, the experience fell apart when it came to breakfast at the Beefeater next door. We always use the adjoining restaurants for breakfast, as it’s advertised in the rooms, but this time we were told they couldn’t seat us.

This was at 8:30 on a Sunday morning, and there were plenty of empty tables around – only one was occupied. The staff told us they had “no space” for a family of five, but from what we could see, it seemed more like they just didn’t want to set up another table. We were left very disappointed, especially as a family of five would have given them good business. We ended up having to take our service elsewhere.

This is the first time we’ve ever been turned away from breakfast while staying at a Premier Inn, and it was both frustrating and disheartening. Friendly hotel staff aside, the poor service at the Beefeater and the outdated hotel make it hard to recommend this location. There are definitely better Premier Inns and hotels in the area

We had a lovely stay at Ipswich south hotel. Lovely clean room and Sheldon on reception was very helpful and accommodating. We will be back 😃

Spent two nights here over the weekend. The room was like an oven. I know they are clear that there is no aircon, but the outdoor temperature didn't seem to make any difference. Window opening restricted to 2 inches, bed made up with sheet only, tiny desk fan running all night. Quality of sleep was very poor. Friendly staff put a brave face on it but I strongly advise prospective bookers to consider if this is going to be a problem for you.

We Have no negative comments on this Premier Inn! Didn't expect the room to be so good, Didn't expect a fan to be in the room!. Bed comfy, fluffy comfy sheets, choices of firmness of pillows, clean modern bathroom and shower, did not need to bring shower gel, decor modern, overall a lovely room to stay in. Oh, and don't forget the ample free parking spaces. Greeted well at reception. Excellent all round 👏

We stopped here for one night to break our journey and extend our holiday.

We were greeted in a friendly and welcoming manner and helped to book a table in the adjoining Beefeater at a convenient time, despite their being very short staffed.

The room was made up and well presented.

Our 7 year old Granddaughter is very happy - and so are we.

Thank you.

The large bed was very comfortable, my son said his bed was comfortable too, so a good night's sleep was had by both of us.

The staff were very helpful and friendly.
I booked for us to have breakfast too. As you order your food, it was hot and tasty.

This hotel appeared when I put ‘ Pet friendly hotels in Ipswich ‘ in my trip advisor search and so I booked it. I arrived with my dog after a 5.5 hour drive from North Yorkshire and was told ‘no dogs’. Despite explaining my position including that I was in Ipswich because my brother was on life support in Ipswich hospital and not expected to survive, there was no flexibility. Neither the manager nor customer services would help. Assistance dogs are allowed so it’s not an objection to dogs per se. I ended up without a bed for the night in very difficult personal circumstances. It seems that Premier Inns values rules over customer’s needs.

Hotel was quite safe and staff where very helpful nice and professional, easy to get to town centre and main routes , room was nice clean and beds comfy

Comfy beds, friendly staff, lovely little touches for the Ed gig, very clean, spare pillows and duvet too, all round a nice hotel.

Very easy convenient parking on site, upon arrival receptionist was very friendly and informative , the room as expected was very clean with a comfortable bed.

Good location with free parking. Very helpful reception staff on arrival. Our room was clean and as expected with a very comfortable bed. Attached restaurant serving breakfast from 6.30am - 10.30am was very convenient. Overall a very enjoyable experience.

Great location and very friendly happy staff .
Very nice room with excellent free car parking.
The desk manager was so friendly and helpful with regard to arranging the restaurant for me at a very short notice.
This location is perfect for onward travel ,I will definitely return to this hotel.

Very nice hotel. Staff was very friendly
Bed is very comfortable and the pillows are very fluffy.
Room was very clean
Got a fan