Premier Inn Leicester South - Oadby

Nice rooms with comfortable beds and the staff were lovely.

The hotel was the good standard that i expect from Premier Inn, but BE WARNED there is no where to get breakfast. The nearest place was a 53 minute walk away, along busy roads (i didn't have a car and the buses were once an hour at best, less at weekends). As Premier Inn make a selling point of breakfasts, i think they should warn people of this on their website. Or sell the sort of 'packed breakfasts' that you can get at Travelodge.

Good quiet location, nice and clean rooms, comfortable beds, decent price and friendly staff.
Free parking available on site.

On arrival, Friday 5th September, we found the front line receptionist rather abrupt as he was dealing with another customer who had actually said we could check in first but he refused to do so. Eventually, when he got to us, we checked in, we then asked him if he could recommend a nearby pub/restaurant for a meal and drinks. He told us he wouldn't know as he was muslim so we went to our room and googled places in the area. The following evening, we came with our friend who was another of your paying guests to check in to her room. The receptionist this time was lovely and helpful, she asked us for our car registration, something the chap before hadn't asked us. She gave us a key card for no.5 which at first wouldn't open then after changing the card we managed to enter the room. Imagine our shock when we realised someone was already in that room. The receptionist on Friday had given our friends room to someone else! Eventually she was provided with room 106. On check out on Sunday 7th we asked the now different receptionist did she know where we could go to breakfast. Imagine our surprise when she asked why hadn't we been given the printout of all the nearby places to eat that we should have been given at check in. What a lot of time and trouble that would have saved us on the first night. The staff we saw and spoke to on Saturday and Sunday were amazingly helpful and couldn't apologise enough to us. I don't think the chap working for you on Friday is giving your company a good advertisement

Room is reasonably clean but a bit dated. We had the disabled room as my husband is disabled, there are no drawers! Where do you put your clothes? Especially your underwear? Don’t disabled people wear pants??

Where is the famous Premier Inn breakfast? Not here that’s for sure. There is no adjoining pub, so no breakfast or dinner available which after a long journey is very poor. The website doesn’t mention it - the website actually says there is a pub next door (which there was last year, we used it for breakfast when we stayed here for the same event) and they even give you a card with your room key that asks how you want your eggs and tells you the breakfast times!

Get your act together Premier Inn and get your facts right. I’ll book an Airbnb next year because at least I’ll have a kitchen to cook food in.

Excellent customer service received from Demi and Ruth.

From checking in to when we left Demi was very polite, kind and helped with anything required.

Ruth was on hand to provide a service with a smile and ensure anything that could make our stay comfortable and easy she would try her best to accommodate.

Overall a short stay but the experience with Ruth and Demi is what makes guests return. Honestly exceptional people with impeccable manners.

my name is riya and i would just like to thank the premier inn staff, for their amazing support. long story short, as it is a little personal i came to see my boyfriend, i am not going to mention who or what as this is personal and rather a positive review, i was feeling overwhelmed to a point where i felt like i wanted to pass out and i believe it was sayhan who recognised the situation, and took me out for a chat & reassured me professionally and even going into his car to grab his coke bottle for me etc. it goes to show the extended services receptionists offer as well as their duty. as i came back to derby (where i travelled from), feeling less overwhelmed and more put together. and all the very best to all the premier inn staff, i was only there for a few hours so not much about the stay, however a big shoutout to your staff! give that man a raise!

The staff here are fantastic. Very friendly and helpful. Whilst not being the best hotel I’ve ever stayed in it’s definitely value for money. Rooms are quiet and comfortable. Overall a perfectly acceptable experience boosted primarily by the people who work here.

Had a fantastic stay at this Premier Inn — clean, quiet, and super comfortable. The staff were friendly and helpful throughout, and the room was spotless with a very comfy bed. Great value for money and a perfect base for the area. Would definitely stay again!

I had an amazing stay at Leicester south Oadby. The team are so friendly and kind and nothing was too much to ask. A bit upsetting about the restaurant being closed but apart from that I will definitely come again to stay again in the future……..

Climate control broken so rooms are too hot. You need to keep the window open and listen to traffic at night until the sun comes up and turns the whole room into a light show because the curtains have holes all over them! No point in complaining to the front desk or to customer relations because although a "good night guarantee" board is on the front desk they won't honour it and will insult you instead with a partial refund of around £20 for a £60 room. Best part...there was no restaurant so you can't even get something to eat or drink. WARNING TO ALL: STAY AWAY FROM THIS PLACE.

Demi & Saihaan brilliantly sorted out a problem with our reservation upon arrival. They and the rest of the team made our stay extremely enjoyable. Friendly and welcoming atmosphere, nothing was too much trouble for them. Would highly recommend Oadby Premier Inn.

I really enjoy my stay here. The hotel was clean and quiet and nothing was too much to ask by the staff. Check in was easy and fast and I got all the information I needed for my whole stay. The reception (I can’t remember her name) offered me a latte whilst I was waiting to leave for work.

Our stay was lovely, and exactly what we needed. The staff are very friendly and the rooms are clean and comfortable. When we entered our room there was a mug with coffee and biscuits in which was a kind gesture. I would definitely recommend this hotel for anyone staying in Leicester as it’s very quiet and the staff are exceptional.

Hotel was OK. Receptionists were very friendly and helpful. Car Park and work on the restaurant next door were not. Not publicised enough on the web site that there's no food, and I was told it is being made into an American Diner, will open at 12, so there will never be breakfast available.

I won't be staying again, and this is just typical of Premier Inn. I haven't stayed in one for a while , and won't be again. In fact, I'd rather stay in any other hotel chain, than your appalling chain. Marketing doesn't make a good experience you know!

Very enjoyable stay at the premier inn Leicester, nice clean room and nice clean bathroom, beds are very very comfortable with fresh clean linens.
There’s a large smart television and plenty of plug sockets .
Nice friendly staff with a can do attitude only to happy to help

We stay at Oadby regularly and always have a good stay they are friendly welcoming and helpful. The rooms are clean and very comfortable. Very good value for money. There is plenty of parking with electric chargers available for electric cars.

Rooms were comfortable and quiet, was easy to find and good parking. Found staff polite and helpful. Ruth on reception gave some helpful advice and the housekeeper Pauline accommodated us asking for additional pillows for an elderly parent.

I cannot praise highly enough the colleague working at Premier Inn Oadby. Chris the team
member on duty was an absolute star, no
Matter how many times we troubled her, she was always polite, cheerful, and extremely helpful.

I have stayed in many Premier Inns and encountered many colleagues. Chris is by far one of the best I have encountered .

Ruth the staff member was extremely helpful and chatty and nothing was to much trouble!! The hotel even though it was on a busy road it was quiet in the room !! The hotel has all your basic needs that you need !! It was in a central location for what we needed!