Premier Inn Leeds City - Elland Road

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The beds are as good as ever and we had a good night's sleep. Staff too are friendly and helpful. However the room itself, carpets and upholstered chair, lowered baths and toiletry bottles were looking decidedly shabby. We have been using this hotel on and off for quite a few years and although they have changed the communal areas, some effort needs to be put into the rooms.

I was blown away by the professionalism and kindness of each and every member of staff! Very lovely place to stay and everyone is very helpful and friendly.

Absolutely brilliant stay. Food was amazing. Rooms clean and comfortable. Staff friendly and helpful. Will certainly stay here again. Small charge to use car park but being close to the stadium i understand why.

Arrived a little early and had to wait to 3pm to check in woman said rooms were ready but its a strict 3pm policy unless you pay £15 would not pay £15 to enter the room 20 mins earlier which then causes a big queue to check in a the most smallest desk as the self check in queue was just as big and slow . Room was spacious for a family but we had no cold water all taps were running just hot not good when you need to make drinks so had to keep going to reception for them to give us cold pints of water . £5 to park the car for 24 hours worst premier inn I’ve stayed in with such miserable un friendly staff

Exceeded our expectations. Great value for money. One of the more modern premier inn's we have stayed at. Staff were very friendly and helpful, room was clean and comfortable, can't complain.

Car parking was easy and a big car park, not far out the city centre.

Exceptional service by Kelly who was highly professional when l nearly pass out with diabetes. She looked after me provided a drink and a banana to get my sugar levels up while she also attended to other guests checking them in . Everything was clean spotless and the food was top quality. Good team work with the staff helping each other
Would definitely recommend it’s the best Premier Inn l have ever stayed in .

Stayed at Elland Road as it was the nearest option for the Leeds United game.

Bar was busy but had a really good vibe to it. Staff were really friendly and the room was spotless. Will definitely return when I next see Leeds play at home.

Helpful staff.

Have been staying in numerous Premier Inn hotels lately and have always been well looked after , that said , Elland Rd has something special to offer , chiefly the warmth and welcoming nature of the staff here , and , special mention goes to Kirsty , thank you for your hospitality .

Fantastic Premier Inn, in a great location for the stadium, but also only a short bus ride from the city centre. It's also easily accessible from the motorway, but far enough away that you can't hear it. The staff were phenomenal throughout our stay and cannot thank them enough for their help. Also very clean and not too dated like some premier inns can be. Will definitely stay again the next time I am in Leeds!

Visiting for a wedding, and needed a nights stay. A smooth book in with hotel staff.
Stopped in for an evening meal, and had a great curry.
Waitresses attentive to dietary needs, very friendly and informative of the local area.
Lovely breakfast in the morning, especially when it came to frying our eggs a certain way.
WELL DONE ALL!
Room as expected as with all your hotels, Excellent stay, with perfect premier in hosts.
We will return

Sarah was amazing! Really nice host and looked after us. Hotel was quite busy but she was still really attentive and caring. Friendly face after a long work day. Give her a pay rise!

My friends and I had a great stay! The manager Kerrie was so accommodating and helpful, she made sure our rooms were all on the same floor which made our lives easier after.

The rest of the staff were great as well, everything was clean and tidy. We could not have asked for better service, this is the best Premier Inn stay I’ve had.

Stayed for a boxing event in Leeds, check in was so quick and easy, staff are so friendly and are up for having a laugh- especially at the bar. Went out for the night but breakfast was good in the morning, full fry up is what was needed! Comfy bed, only a shame that you have to pay for parking now!

My go to hotel when staying in Leeds got a great deal £43 for a Friday night with free breakfast for me and the Mrs. We stayed in room 327 was nice and quiet clean and warm …opposite side of hotel faces motorway try avoid if you can. I generally call on morning of my booking to request the quieter side and it’s never a problem.
Staff are all lovely really friendly went out for tea but me and my 2 sons who live in Leeds came back for a few beers vibe in bar was nice we sat in a corner hotel had music on low fir back ground noise proper old school tunes on Smooth Radio …..Cruzcampo on draft ice cold and lush bar staff friendly and nothing was too much trouble. Brekkie this morning was great full English left with a full belly …..see you all in November guys.
Only small gripe is guests having to pay for parking was a fiver don’t think guests should have to pay tbh

Not the best experience, staff very good, food good, cleanliness of the bathroom way off the mark, not sure when the taps were last ran all full of black matter.

Our experience at this premier inn was somewhat disappointing in many ways. We requested a disabled person room for a wheelchair user. At first glance the room was very suitable however the bed was so low that the guest wasn’t able to get off it without the help of 2 people. The bedding in one of the rooms was dirty (covered in makeup from a previous guest . It is quite far from any amenities to eat therefore we were limited to eating in the restaurant which was poor quality food. We had the steak dinner which was cold when served. Again in the morning we had breakfast which was an all you can eat cooked breakfast however there were items on the menu that weren’t available and what was available was lukewarm and very slow to arrive leaving a lot of people queuing waiting, it was to be paid for before eating so we were left with no choice but to put up with it.
Altogether we were very disappointed with the whole experience sadly.

We had stayed here before for match purposes about 6 years ago and it was good value for a home match. Getting into Leeds isn't straightforward on public transport and as we had a room at the back, the motorway noise was a constant factor... just an ok stay.

The hotel was absolutely spotless. The bed was incredibly comfortable and the bathroom clean. Staff were fantastic and courteous. Only issue being we could hear every move the heavy footed person(s) above us made.

All around though the hotel was fantastic. Really enjoyed my stay