Premier Inn London Croydon - Purley A23

Un hôtel pas très propre (parties communes et chambres) excepté le restaurant(lieu propre, nourriture de bonne qualité).personnels agréable dans l'ensemble.
Point fort : emplacement

Was geen proper hotel en oud. Heel beperkte ontbijt. Omgeving van hotel vind je wel eetgelegenheden. Personeel was wel heel lief.

An outstanding stay with everything close by. In particular the breakfast was excellent as we had a school group and everyone was looked after so well by Marcia and Ahmed.

Loads of places to eat and close to the shopping centrr

First impressions were not good reception staff a bit abrupt tell us we were to early for check in (25 minutes).
Room ok very clean a bit dated.
We had paid for breakfast £10.99 per person it was the best and freshest breakfast we have ever had in a premier inn! Congratulations to the chef and to Marcia the server who couldn’t have been more attentive. This is the reason they got the 4 star review.

Thank you to marcia and the chef for a great breakfast and very friendley service bed comfy, pillows need replacing. Room clean tidy.

Great service from Marcia, Ram and Ahmed who cooked a great breakfast
Thanks to all
Stayed at the hotel as visiting family before Christmas
Great location to get the 119 bus into town no need to use car and can get around easily on public transport

When we arrived at near 8pm we were told that we would be in room 8 which was down stairs ,on entering our room we found the window had been left open and the room was really cold .The room was really in poor state with paint flaking of the walls ,scratches to the walls ,some of the lights did not have bulbs in them (at bed side ) the carpets were really dirty and the bathroom like the bedroom had paint flaking of the walls and generally needed cleaned .
I have stayed here a few times before in different rooms and really had no issues ,it was as if these rooms had been forgotten .The bed and pillows were really hard making sure you had a really bad nights sleep .

Great service from Marcia and cooked to order breakfast by Alishba.
Well cooked food and attentive waitressing.Thanks.

It was our second time. We love the location, you can easily gain access to major retailers and fast food restaurants if you so which. Rooms are quite affordable.

Our experiance with all members of staff was so welcoming , a special mention goes to the lovely Marcia in the breakfast area she was so welcoming with a big smile and a caring nature.
She was not just welcoming guests as they walked in she was cleaning after everyone she was making every guest feel valued and specia ,thankyou Premier Inn.

Clean, quiet hotel with good parking (not chargeable) and plenty of food options on the door step.

Good breakfast with a warm welcome from Marcia and perfect poached eggs cooked by Alishba.

We had a family get-together and it was convenient for us all to stay at Premier Inn. The rooms were comfortable (although a couple of rooms needed airing on arrival) and the breakfast was very good. One member of staff, Marcia, stood out as she was so helpful when we were in the dining room. She refilled things promptly, explained the various breakfast options and heated croissants for us! Despite being very busy, she was very friendly and personable. She helped make our stay a very pleasant experience.
There was also a very helpful member of staff on the check-in desk. He ensured that we were happy with our various rooms when we arrived.

Very straight forward from check in to check out.
Room was clean and warm.
Marcia at breakfast deserves a mention - nothing was too much bother for her.

We (2 adults & 2 children) stayed for one night whilst visiting family.
We were warmly welcomed by the receptionist who checked us in promptly.
Our room was located on the ground floor as requested - the room itself was very basic and felt quite outdated compared to other Premier Inn Hotels we have stayed in. The bathroom definitely needed a freshen up but was okay for what we needed.

We went to the restaurant on site (across the road) for dinner in the evening, again the staff member was great. Sadly we were let down by the food, particularly the children's menu - they chose Chicken Bites, chips and Mini Corn. The chicken was very dry and overcooked, meaning the children didn't eat very much at all.

Overall, it was a basic base for the one night we needed, but the hotel could definitely do with a freshen up.

Great breakfast ably supported by Marcia and the chef at every turn. Superb customer service and attention to detail. Poached eggs were excellent.

The staff were very friendly at the front desk and Marcia and Alishba were especially kind and accommodating i would go again. The vegan bacon was not my favourite not the way it was cooked but the product itself. The bed, room was clean and tidy all amenities were there as expected, did not disappoint shower good, bed good but room was quite hot unable to adjust the thermostat. Would stay again thanks

Good service as expected, good cooked breakfast too and hotel manager is very helpful too. Great amount of parking round the rear of the property.

We stayed at the hotel in Purley Croydon. The service was very good, especially one of the staff by the name of Marcia. She is very hard working, has a friendly manner as she chats to customers and was very helpful. I’d go there again.

Lucy was amazing she even made our bed up for us as we were a walk in customer then she served us food at the restaurant also the man that was working was great too