Premier Inn London Croydon - Purley A23

Hotels
Premier Inn
7.8 (25 reviews)
The Colonnades Leisure Park,619 Purley Way,Croydon,Surrey , Croydon , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service
Excellent breakfast
Cons:
Some rooms needed airing
Vegan bacon not preferred by all

Categories

Cleanliness
7.78
The rooms were clean and tidy, noted positively in multiple reviews.
Service
8.25
Multiple mentions of exceptional service, especially by Marcia.
Location
7.79
Convenient location with many nearby dining options.
Room Quality
7.24
Rooms were generally comfortable, but some were described as needing airing.
Amenities
7.27
Standard amenities provided but some specific preferences were noted.
Value for Money
7.73
Good breakfast value, appreciated by guests.
Food and Beverage
8.78
Breakfast was repeatedly praised as the best part of the stay.
Overall Experience
7.55
Overall positive experience with some minor issues, which were offset by excellent service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:40

Property Description

Experience the perfect blend of comfort and convenience at Premier Inn London Croydon (Purley A23).

Entertainment Galore
Nestled within a vibrant leisure park, our hotel offers an array of activities. Enjoy shopping, catch the latest blockbuster at the cinema, or have a fun night at the bowling alley—all just steps from your room.

Dining Delights
Savor delicious meals at our great onsite restaurants. Whether it’s a family dinner or a casual meal with friends, there's something to please every palate just around the corner.

Relax and Recharge
After a day full of excitement, retreat to your spacious room equipped with an extra-comfy bed—your haven for a restful night.

Don’t miss the chance to elevate your stay—book your room today!

Important information:

Guests must provide their vehicle registration numbers to reception on check in to receive free parking and avoid any penalty fines. 436 spaces, including 4 disabled bays. No height restriction. Parking for larger vehicles is on a first come first served basis. Space for 8 coaches/lorries. 24 hour CCTV.
From the north take M25 south to exit at J7, and then follow directions as from south. From south, exit M25(J7) onto A23 towards Purley Way. Hotel is opposite Airport,House & TGI Fridays.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 25 reviews
Cleanliness: 7.78
Service: 8.25
Location: 7.79
Room Quality: 7.24
Amenities: 7.27
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 7.55
P
Patrick
4
Pros:

Un hôtel pas très propre (parties communes et chambres) excepté le restaurant(lieu propre, nourriture de bonne qualité).personnels agréable dans l'ensemble.
Point fort : emplacement

2026-01-05 via Nuitee
F
Filiz family
4
Pros:

Was geen proper hotel en oud. Heel beperkte ontbijt. Omgeving van hotel vind je wel eetgelegenheden. Personeel was wel heel lief.

2026-01-04 via Nuitee
G
garethjF8682SJ Business
10
School group
Pros:

An outstanding stay with everything close by. In particular the breakfast was excellent as we had a school group and everyone was looked after so well by Marcia and Ahmed.

2025-12-04 via Tripadvisor
N
Nigel
10
Pros:

Loads of places to eat and close to the shopping centrr

2025-12-04 via Nuitee
A
angelamA768ET Couples Edinburgh, Scotland
8
Amazing breakfast
Pros:

First impressions were not good reception staff a bit abrupt tell us we were to early for check in (25 minutes).
Room ok very clean a bit dated.
We had paid for breakfast £10.99 per person it was the best and freshest breakfast we have ever had in a premier inn! Congratulations to the chef and to Marcia the server who couldn’t have been more attentive. This is the reason they got the 4 star review.

2025-11-28 via Tripadvisor
S
S6271QEjeana Family
8
Trip to london
Pros:

Thank you to marcia and the chef for a great breakfast and very friendley service bed comfy, pillows need replacing. Room clean tidy.

2025-11-25 via Tripadvisor
D
Deanwty Couples Kós, Dodecanese, South Aegean
10
Great service
Pros:

Great service from Marcia, Ram and Ahmed who cooked a great breakfast
Thanks to all
Stayed at the hotel as visiting family before Christmas
Great location to get the 119 bus into town no need to use car and can get around easily on public transport

2025-11-25 via Tripadvisor
7
795deanh Family
10
Lovely breakfast
Pros:

Great service from Marcia and cooked to order breakfast by Alishba.
Well cooked food and attentive waitressing.Thanks.

2025-11-21 via Tripadvisor
O
O1049BAandyl Family
10
Brilliant customer service
Pros:

Our experiance with all members of staff was so welcoming , a special mention goes to the lovely Marcia in the breakfast area she was so welcoming with a big smile and a caring nature.
She was not just welcoming guests as they walked in she was cleaning after everyone she was making every guest feel valued and specia ,thankyou Premier Inn.

2025-11-16 via Tripadvisor
E
edwina1981 Business
10
Good business stay
Pros:

Clean, quiet hotel with good parking (not chargeable) and plenty of food options on the door step.

Good breakfast with a warm welcome from Marcia and perfect poached eggs cooked by Alishba.

2025-11-14 via Tripadvisor
J
J2333EUrachelm Family
8
A good stay
Pros:

We had a family get-together and it was convenient for us all to stay at Premier Inn. The rooms were comfortable (although a couple of rooms needed airing on arrival) and the breakfast was very good. One member of staff, Marcia, stood out as she was so helpful when we were in the dining room. She refilled things promptly, explained the various breakfast options and heated croissants for us! Despite being very busy, she was very friendly and personable. She helped make our stay a very pleasant experience.
There was also a very helpful member of staff on the check-in desk. He ensured that we were happy with our various rooms when we arrived.

2025-11-10 via Tripadvisor
M
Martynw1956 NONE
8
Short two night stay with no problems.
Pros:

Very straight forward from check in to check out.
Room was clean and warm.
Marcia at breakfast deserves a mention - nothing was too much bother for her.

2025-11-09 via Tripadvisor
D
Dream68345180015 Family
10
One night stay
Pros:

Great breakfast ably supported by Marcia and the chef at every turn. Superb customer service and attention to detail. Poached eggs were excellent.

2025-11-08 via Tripadvisor
Y
Y1816UVannies Couples
10
Good standard stay
Pros:

The staff were very friendly at the front desk and Marcia and Alishba were especially kind and accommodating i would go again. The vegan bacon was not my favourite not the way it was cooked but the product itself. The bed, room was clean and tidy all amenities were there as expected, did not disappoint shower good, bed good but room was quite hot unable to adjust the thermostat. Would stay again thanks

2025-11-07 via Tripadvisor
J
joepO4734DM Business
10
Premier inn
Pros:

Good service as expected, good cooked breakfast too and hotel manager is very helpful too. Great amount of parking round the rear of the property.

2025-11-07 via Tripadvisor
D
D7565GIpw Family
8
Relaxing stay
Pros:

We stayed at the hotel in Purley Croydon. The service was very good, especially one of the staff by the name of Marcia. She is very hard working, has a friendly manner as she chats to customers and was very helpful. I’d go there again.

2025-11-04 via Tripadvisor
A
alexisfreeman811 Business Leicestershire, England
6
Great staff noisy hotel
Pros:

Hotel was the noisy a couple of problems but staff very helpful breakfast lady Marcia is a credit to your company as I stay in many premier inns up and down the country she really good at her job

2025-11-02 via Tripadvisor
C
C4752KQmatthewb Business
10
Great Stay
Pros:

I recently stayed at the Premier Inn Croydon (Purley A23) for a 5-night business trip, and it was excellent from start to finish. The rooms were spotless, comfortable, and perfect for a relaxing stay after long workdays. The breakfast each morning was delicious with plenty of choice to start the day right. A special mention goes to Marcia, who looked after us so well—friendly, professional, and always going the extra mile. Fantastic service and great value. Highly recommended for both business and leisure stays! ⭐⭐⭐⭐⭐

2025-10-30 via Tripadvisor
Y
Y7881SSkennethw Business
8
5 long days away on business
Pros:

Good clean hotel beds were comfortable and services are great on the door step u have few food places which is handy been away from home breakfast is well worth the money always hot and eggs cooked to order so always fresh and Marcia always makes you feel welcome and happy wonderful woman credit to the hotel

2025-10-24 via Tripadvisor
P
philliplI7491EI Family
8
Croydon Purley stay .
Pros:

Clean hotel , lovely staff especially Marcia in the breakfast room who was really helpful and willing to go above and beyond.

2025-10-22 via Tripadvisor