Premier Inn Hull City Centre

Very convenient hotel to visit Hull. Very close to all the sites. Good parking and nice views. Staff are very helpful. Would stay again.

Pleasant staff, clean room with comfy beds.
Breakfast was a buffet style with plenty of choices.
Fresh fruit juices with regularly refilled jugs.
A good choice of teas and coffees

Absolutely disgusting customer service from the manager called Ian. Would never visit again after witnessing him throwing out a pensioner after she had paid for the whole weekend. And she checked she was allowed her service animal with her otherwise she wouldn't have booked.
Absolutely disgusting and heartless. I will never use a premier inn again

Used to be great here, sadly now very poor and cannot recommend. Curt, disinterested staff (they used to be great here), sub-Premier-Inn-standard room. Cigarette hole burns in curtains, mould and filthy floored bathroom with disintegrating mirror and chipped bath. Appallingly bad tiny and tinny TV. Very below-par breakfast, dried up baked beans, rubbery eggs, soapy-tasting sausages, only half decent coffee nearly saved the day. £7 to park per night when it used to be free (didn't see any mention of a parking fee when we made the reservation). All in, a very poor show. Won't be staying here again. Avoid!

Poorly maintained. Air of depression. Simply avoid until it’s had a refurbishment or deep clean.

Lift out of service. Curtains burnt and broken. Bathroom grime ridden.

Location good for city and The Deep.

Staff helpful and friendly. Breakfast fair. Even so, the condition of the rooms is SO poor they can’t improve the rating.

It’s truly awful for a premier inn. The staff deserve a proper asset to work in, not this.

Grant the manager was brilliant in helping us with storing of our bicycles both safely and securely. travelling as a family of 4 with bikes can be a challenge as not many places offer secure storage but this occasion was brilliant. Thank you Grant.

Stayed here a few times when visiting family. Good location, friendly staff. I love having the views of the Humber Bridge when I get those rooms! Parking available which is handy.

The staff here are so friendly and welcoming, the rooms are spacious and well kept and although we didn't eat in this time we have before and it was always delicious and hot out of the kitchen.

Worse hotel I've stayed in the rooms are basic and not very clean, some of lights didn't work. The heating didn't work so we had to use a plugin radiator which did nothing unless you was next to it. The fan for the heating kept making a strange noise through the night waking me up afew times.
The TV was just rested on a shelf thought it was going to fall off.

The bathroom was the worse part,
the toilet seat has not been cleaned from last guest it had brown stains on, I had to clean it and you don't go away spend £145 to be cleaning. The shower was the worse part, taps full of soap scum and lime scale. The sink taps were the same.
They had a soap bottle next to sink and 1 in shower that was full of soap scum at top clearly not cleaned and that was it no complimentary shampoo etc. also no cup next to sink for rinsing teeth, only shelf in there was bang above the toilet (I don't like keeping my toothbrush next to toilet).
The toilet paper was cheap thin stuff that's comes out 1 square at a time.

We paid for breakfast that wasn't worth the price. All breakfast was self server which was fine bit the cooked breakfast was warm not hot and the continental breakfast was all shop bought pastries and cold and slightly stale, the fruits were afew berries and dry orange piece's, the bananas were all brown.
The coffee machines had good selection but was warm so couldn't drink it.

Aviod the bar if you don't want to be ill, my husband and a pint of Carling and he said it tasted funny, thought it was just that one so he had a pint of cruzcampo and he said that's tasted worse as of the pipes had been cleaned out for a while, that night he was up being sick ( wasn't anything he ate cause we had the same and I was fine I had bottle of j2o) so that just ruined our 1 night we get away from the children.
The rooms are nothing like pictures but beds are comfy

The only positive about this hotel is the staff friendly and helpful.

We've stayed here a few times now as it's the perfect location for a trip to the deep and into the town and old town / musum quarter as well as only being a short walk to the marina! The staff have always been really friendly and welcoming and great with the kids. The breakfast is always plentiful and well cooked. The rooms are clean and comfy. Parking is 7 per night and on site so saves having to mess about looking for somewhere else as you can just leave your car and walk!

Good location, comfortable bed. Some rubbish left on the bedroom floor, not dirty but was a bit off-putting.
You have to pay for parking.

Stayed here last weekend for a 3 night stay,visiting family in Hull,Our room(1214) was just what we wanted,and spotlessly clean,the bed was comfy,Ive never had an uncomfortable bed in a Premier Inn,We also had great views looking out at the River Humber,We found all the staff were so very polite and friendly,and Owen Jones on reception,then in the restaurant went out of his way to help us out

Great stay at Premier inn hull city on business trip food was great staff was great lilly and Tiffany credit to Premier inn had a good laugh definitely stay there again

The only disappointing stay I have ever had at a premier inn.
I upgraded to a premier plus room but the facilities were poor. It was certainly not worth any extra cost.
The water pressure in the shower made it almost unusable. I have never had a problem with normal showers.
The wind made such a loud noise, presumably through an ill-fitting plastic strip on the window as it stopped when it was held firmly against the glass, that I couldn’t sleep.
Very disappointing.

Great location and a very homely atmosphere we entered one of the premier plus rooms and it was absolutely stunning the view was amazing and the room was massive

Terrible service in the restaurant, waited an hour and food still hadnt turned up, when challenged the staff were less than apologetic

1 lift was out of order and the working one was iffy to say the least.
Receptionist not helpful on arrival. Sounded disinterested.

Room clean and comfortable.

Stayed with my Niece for her birthday and the staff were amazing!! Super easy check in, clean room and staff very polite and friendly. Even left her a little something on the bed for her birthday, which made her stay even better. Breakfast was wonderful all hot food, would definitely recommend!!

Excellent Hotel, perfectly placed in the City Centre with possibly the best view of the Sun Setting over the Estuary / City Skyline I've ever seen.

Really warm Hull Hospitality, and a terrific Breakfast to boot.

A visit to the Deep was also surprisingly worth the money, (so much so we went twice!.)

Will surely be staying here again, next time I'm in the North.

Quiet, good location for the city centre,clean rooms and comfortable beds. Good value for money and nice breakfast.Always stay there when visiting family and friends.