Premier Inn Northampton Town Centre

This is the second time I have been to this Premier Inn. Its clean and comfortable. Location is perfect in the town centre. Despite being in the town there is little external noise so its quiet. Parking in St Johns nearby was very easy and also reasonably priced; I wish more towns and cities were so easy and sensibly priced. The staff were very helpful and friendly .Will go again

Staff at this Premier Inn were so helpful and friendly. We had booked an early check-in and requested a ground floor room near to reception. B9th requests were met.
Bridget on reception was very welcoming and despite a very short window to get our room ready, everything was clean, neat and comfortable.
Food at the Blue Cap was excellent too!

There always seems to be an issue at this hotel. I have been on at least three occasions where I have booked the meal deal and when I have come down for the evening meal I get told there's no chef. No one mentioned anything when checking in or gave me a refund. I have also booked a premium room twice now and then not been given one.

Wouldn't have an evening meal here unless you have over 4 hours available to eat. Need more staff (more than 3). QRMachine not working.

The staff were very helpful with issues that arose due to parking. Very friendly and very informative. The manager sorted the parking issue immediately

Excellent location. Room is clean and well equipped. Very impressed with the staff.

Excellent freshly cooked breakfast, this morning 22nd November, with vegetarian sausages, bacon and poached eggs with a wide variety of other of good quality
options.

Very pleased with all aspects of this hotel and the staff are efficient and welcoming. Helpful with parking options too. Thank you for an enjoyable two night stay. A Mattison.

Stay here on a regular basis always clean and staff r very friendly and helpful especially the manager always goes above to do what she can

Staff very helpful, cheerful,friendly.
Location very good for town, quite, no through traffic.
Car park s not so good when full near hotel, plenty around though.
Rooms lovely, always a spacious and comfortable bed.
Value for price, lovely restaurant, good prices 👌

Kind and helpful staff, particularly Mary.

Premier inn facility is ready for a face lift, but is very clean throughout.

Very friendly staff and excellent service. Pillows uncomfortable. Clean rooms. Great for the price

Not aware at all time of booking that we could have requested a room close to reception and with a walk in shower.
Hotel needs a refurb. Room very tatty and tile grouting needed cleaning.

Location was excellent

We have stayed at this Premier Inn regularly for the last 11 years because we have family living nearby. We stay there several times a year and always get a friendly welcome from Mary on reception.

The rooms are always clean with comfortable beds. Some of the showers have been upgraded which is very welcome, but the hotel does need a general refresh.

Well located for North Norfolk attractions without going into the city centre.
Usual pleasant and clean rooms at a reasonable price. Excellent breakfast in associated Brewers Fayre but evening meals and service only average.

Good gluten free, dairy free and vegan options at breakfast, and very helpful staff happy to cook everything separately, and very friendly.

Upon arrival I met the receptionist Mary who was very nice and welcoming. She was an absolute star! I do recommend the rooms to be refurbished.

Good location. Very good food. Rooms are always clean and beds are very comfortable. My family and I stay here every time we’re in town and staff are always lovely. Very welcoming and accommodating. Kate, the manager, is always a pleasure to deal with. Highly recommended.

First time as a solo traveller. Staff on reception were brilliant. Friendly and put my mind at ease by telling me there is always someone there if I have any problems. They were chatty and asked me about my night the next day. Probably the best customer service I have ever received

Excellent stay. Natalie, Denzel and Jackie deserve a mention. Great people, friendly and work very hard. Room clean. Quiet location. One minute walk to Derngate Theatre. Breakfast fresh, cooked to order and fabulous. Will definitely stay again when visiting The Derngate.

Yet again what an amazing stay I had, downside the first night was freezing because air con system was broken but not the hotels fault. Room absolutely spotless as always never find anything less when I stay. Staff amazing kind and friendly especially towards my little boy offering to let him carve a pumpkin’ will always recommend here :)