Premier Inn Monmouth

I love it here. Great location for Monmouth and a short walk to Parkrun on a Saturday morning. Just be warned that the car park has a company running it with excessive charges if you don’t register.

An OK stay. Nothing special. Pleasant welcome, room was ok, but lots of dust on several visible surfaces, towels had not been replenished so had to ask for them, toilet tissue holder not stocked to full. It's as if housekeeping did only half the job and hoped we didn't look too hard at the surfaces or need a towel. Breakfast was OK, but the fried eggs were like rubber. Not appealing.

Location was good for our travel requirements. The allocated room was a lot smaller than the Premier Inn ones we usually stay at, it also had very low ceiling height at one end where the eaves came low down into the room.
Again the bed was smaller than usual (double instead of king size). The shower was a fixed unit over a very high, narrow bath which made getting in and out tricky.

First time stay at this hotel. Booked it earlier this year to attend a local wedding. Due to an unforeseen accident, a couple of weeks before our stay, I contacted the hotel, who changed our room for an accessible room closest to the entrance and restaurant, making life much easier. The staff were extremely helpful and friendly, we could not fault them. We tried a dinner and breakfast both of which we enjoyed. We had a very pleasant stay and the hotel staff were excellent. Many thanks it was greatly appreciated.

My wife and I stayed here for a night while walking Offa’s Dyke Path. Clean, comfortable and convenient for visiting Monmouth or surrounding countryside with welcoming staff, as we have come to expect from Premier Inn. We had the ‘Meal Deal’ and the choice on the menu for dinner in the in-house Thyme restaurant has improved as it is more wide-ranging than it used to be. The food was very good. Breakfast was the usual wide-ranging choice.

We've stayed here many times while visiting elderly relative in town. Always dependable, clean, comfortable and easy walk into Monmouth. Staying for two nights we told reception that we didn't need a clean but would like fresh mugs. Actually very surprised, and pleased, to to return to a beautifully tidy and clean room! Thank you!

We had a wonderful stay at this place and enjoyed every moment. They support a charity ( Great Ormond Street Hospital). We participated in a charity competition for £2, and it was a lovely experience; my daughter loved everything. I must commend the staff for their excellent care and attentive service..

Super friendly staff and the most comfortable bed I've slept in in years. Breakfast was absolutely excellent and great value for money.

‏ What an incredible place to stay! The staff, the food—everything was just perfect. I truly recommend it to everyone..

Good location and good service

We arrived a little early at 2.20 so couldn’t take over our room without paying extra so we left the car and walked the 10 minutes into Monmouth. Later we were checked in by a pleasant gentleman and were allotted a room on the first floor. It was the usual premier inn room with one comfy chair and one upright harder one and nowhere to put the opened suitcases. Only staying for one night we didn’t want to empty them!

Sleep quality was ok….the bed was comfy and the hotel was quiet. The shower was a rainfall one in the bath and there wasn’t a lower attachment. It was also difficult to get in and out of the bath as the sides were quite high.
Breakfast was rather disappointing my husband had the full English which he found adequate.I had the continental which was rather disappointing …..there were croissants and chocolatines, plus one choice of muffin, pancakes( not fresh) and two breads for toasting….one white one brown. A small amount of fresh fruit and some yoghurt. I would have expected for £9 some danish selection and other muffins.
We didn’t have the evening meal but their menu was quite extensive.
Internet was pretty poor…..we were unable to load certain things.
It was good value though for the night and I expect when we visit Monmouth again we will stay here.

Modern hotel,great for business traveler, food is fine,nice to have it available on site.
Did hear the guest upstairs walking around through the night though.

Great location with plenty of parking and easy stroll into Monmouth town centre.
Check in easy and a friendly guy on reception, who even put a birthday card and a box of shortbread in my room, nice little touch.
Rooms are clean, but found climbing in the bath for a shower a little difficult.
Bed as always very comfy and had a great nights sleep.
Would stay again

We stayed for two nights at Monmouth Premier Inn last week with our 3-year old daughter and found it to be excellent for her. We got the usual clean and comfortable Premier Inn standard, but it's clear the manager goes the extra mile for little ones. Our daughter was given a small colouring book and crayons on arrival, there was a kids' corner full of toys in the restaurant/bar which she loved, and the manager even gave her a lollipop one afternoon when we returned fresh from a car nap and she was very upset - which did the trick!
The hotel is in an ideal location very close to the centre of Monmouth. It has plenty of parking. There is a Thyme restaurant offering a great value evening meal + breakfast deal, although we didn't partake as we had other plans. The only downside we found was that the windows do not open and we couldn't get the fan to work effectively to stop the room being very stuffy. I wish they would stop building the newer hotels without opening windows - sometimes you just need some fresh air!
We'll definitely return here if we're in the area again. Thank you for looking after us!

Great experience, excellent cleanliness, very good staff thank you hotel Premier Inn
I want to come back again🥰🥰🥰🥰

Best Premier Inn ever! Everything was amazing: the staff, the food, the car park, and the reception, which was really helpful and always smiling.

The best hotel in Monmouth! The staff were brilliant, and the service and food were excellent. It was just a short walk to town, and there was a very large car park available. The breakfast was exceptional, They also oelectric car charging. There was a wide variety of choices for both breakfast and evening meals.

Lovely clean rooms , staff very friendly, the breakfast was very good and the evening meal , we had the meal deal..
Only down side is the windows don’t open and it was very hot , we were given a fan , which helped a lot

Had a one night stay with my disabled daughter after a long 7 hr+ drive so we paid the extra £20 for a guaranteed early check-in from 11am. This fee is high (at ca.20%) but we really needed the room after a long drive for my daughter so I paid it. We eventually arrived at midday expecting to go straight to our room but were told that the previous guest was still in it. I asked if we could have another room and as we had paid for early check in and was told none were available because it was a Sunday and they were short of cleaning staff. We waited for well over an hour to get a room and I said I wasn't happy paying the early check-in fee to which the friendly receptionist said " I agree and as a gesture of goodwill, I have removed the £20 fee". Fair enough I thought even though we'd waited way too long for a pre-booked room that they knew we were coming for. Once in the room it was clean, pleasant and had everything we needed however at breakfast next day (pre-paid) the food was cold and the fried eggs were hilarious, being literally blue around the yolk edges and like rubber disks - Not sure how long the food stays out but this was not normal, I guess because it was a Sunday again?. On returning home, found out that the £20 fee had not been removed as promised so I complained and was told they'd look into it. That was 4 days ago and nothing so I give up. Don't risk an early check-in, it isn't guaranteed and don't eat the cold and mouldy food - Go elsewhere, there are much better options for less money

I have stayed at Premier Inn Monmouth many times over the last 4 years and always found the staff and accommodation to be an excellent.
However, this time I received a £60 fine for parking in the hotel car park!
No one has ever asked for the cars registration at check in, and the website details states that there is free parking.