Premier Inn Folkestone - Channel Tunnel

Hotels
Premier Inn
7.4 (63 reviews)
Cherry Garden Lane,Folkestone,Kent , Folkestone , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good location
Cons:
Temperature control issues
Limited amenities
Food quality inconsistent

Categories

Cleanliness
7.85
Most reviews mention clean rooms and comfortable furnishings.
Service
8.51
Multiple reviews praised the staff for their helpfulness and attentiveness.
Location
7.86
Good location for those needing proximity to the tunnel.
Room Quality
6.81
Some complaints about the room size and heating issues.
Amenities
6.84
General mentions of essential amenities; USB sockets lack noted.
Value for Money
7.3
Reasonable value for the price paid according to several reviews.
Food and Beverage
6.85
Mixed feelings on the quality of food; some positive mentions of breakfast.
Overall Experience
7.22
Overall positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:50

Property Description

Discover the ideal countryside retreat at the Premier Inn Hotel Folkestone Channel Tunnel, your gateway to England's captivating coastal charm.

Prime Location: Nestled in one of England’s historic coastal towns, our hotel offers easy access to attractions like the bustling Creative Quarter and the Leas Cliff Hall, where you can experience local art, literature, and entertainment.

Comfort and Relaxation: After a day of exploring, unwind in our spacious rooms equipped with extra-comfy beds, ensuring a restful night's sleep for every guest.

Delicious Dining: Savor delightful meals at our on-site restaurant, where a diverse menu awaits to satisfy your taste buds, making dining a truly enjoyable experience.

Don't miss out on the ultimate getaway—book your stay now and embark on an unforgettable journey with us!

Important information:

106 spaces (adjacent to restaurant). No height restriction. 10 spaces for large vehicles. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking.
From M20(J13), at the 1st roundabout turn right, at the 2nd roundabout turn right onto Folkestone A20. At traffic lights turn right, the hotel is located on the right. Next to the Brickfield Table Table.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 7.85
Service: 8.51
Location: 7.86
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.22
M
Muhamad solo_traveller my
10
2026-07-04 via Nuitee
A
Anita solo_traveller pl
8
2026-07-04 via Nuitee
J
Josef couple de
10
2026-07-04 via Nuitee
P
Peter couple de
9
Gutes Hotel für Lage und Preis.
Pros:

Lage. preiswert

Cons:

Betten, zwei Einzelbetten etwas schmal und zu weich. An einem Bett keine Steckdose im Bereich des Lichtes, Nachttisch um ggf, Smartphone, Tablett am Ladegerät zu haben.

2026-07-04 via Nuitee
M
Marina couple md
9
Pros:

Micul dejun a fost foarte bun, produse proaspete. Camera a fost curata si dotată cu tot necesarul.

Cons:

Achitasem micul dejun pentru 2 zile. Insă trebuia să plec prea devreme in a doua zi și receptionerul a refuzat categoric sa il dea la pachet. După insistență a decis să ne ofere doar o cafea si o banană (pentru 34 euro). Noroc ca am dat de un român la receptie care ne-a dat fi cate un măr. Oricum prea scump ne-a costat.

2026-07-04 via Nuitee
V
Volker solo_traveller de
9
Pros:

Alles super, trotz "Bahnhofviertel" 😁😉

2026-07-04 via Nuitee
J
John extended_group gb
6
Clean and convenient but noisy
Pros:

Clean and well positioned

Cons:

Our room’s window did not seal, so people shouting outside kept us awake until 4 or 4 am, and then noisy construction work woke us at 7.30. Because of this we barely slept at this hotel.

2026-07-04 via Nuitee
J
Jonas couple ch
7
2026-07-04 via Nuitee
V
Vivian solo_traveller nl
8
Pros:

Net en goede locatie

2026-07-04 via Nuitee
L
Ladomenou solo_traveller gr
9
Pros:

Περιοχη, κρεβαττι, ησυχια

Cons:

Καθαριορητα, που δεν ειχε ψυγειακι για κρυο νερο,

2026-07-04 via Nuitee
A
Angelika solo_traveller de
8
2026-07-04 via Nuitee
R
Riemar solo_traveller de
9
Sehr zu empfehlen
Pros:

Die Lage neben dem Hbf ist hervorragend, die Fenster und Türen sind geschlossen absolut schalldicht, man hört nichts vom bhf, das Hotel mit seinen Zimmern und Betten sehr angenehm und das Personal sehr nett. Ganz große Klasse fanden wir zudem die Möglichkeit der Gepäckaufbewahrung bis weit in den Nachmittag, da unser Zug erst spätnachmittags fuhr und wir mittags einen familiären Termin hatten.

Cons:

Nichts

2026-07-03 via Nuitee
K
Karl-Michael solo_traveller de
5
Pros:

Mitarbeiter war bemüht.

Cons:

Check-In dauerte extrem lang aufgrund eines fehlerhaften Computersystems zur Kodierung der Zimmerkarten.

2026-07-03 via Nuitee
H
Holger family_with_children de
8
2026-07-03 via Nuitee
T
Thomas couple de
9
2026-07-03 via Nuitee
H
Hans couple de
9
Unbedingt vormerken für den nächsten FRA-Trip
Pros:

Exzellente Lage, Bahnhof, Innenstadt, Museumsmeile - alles leicht erreichbar. Parken im Haus super. Zimmer mit Klimaanlage (leicht regulierbar!). Bar und Frühstück: sehr bequem und sehr gut.

2026-07-03 via Nuitee
J
Judith solo_traveller au
8
Lovely hotel in great location. Great breakfast.
Pros:

Lovely hotel. Very close to main train station and tram. Room was very clean. Breakfast was excellent.

Cons:

There was nothing I didn't like.

2026-07-03 via Nuitee
K
Karen extended_group ie
10
Pros:

It was excellent. Had everything we needed. Air conditioners super! Beds incredibly comfortable

Cons:

Nothing. It was great

2026-07-03 via Nuitee
S
Stefan family_with_children de
10
Pros:

Wir waren zum IRONMAN Frankfurt dort (als Teilnehmer) - die Lage und die Ausstattung des Zimmer war dafür perfekt!

2026-07-03 via Nuitee
P
Petra solo_traveller de
7
2026-07-03 via Nuitee