Premier Inn Harwich

Hotels
•
Premier Inn
7.7 (47 reviews)
Parkstone Road, Dovercourt, Harwich, England, CO12 4NX , Harwich , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Free self parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
Handrails in hallways
See all facilities

Review Highlights

Pros:
Consistently reported cleanliness
Friendly, responsive staff
Very good location (near S-Bahn/metro, supermarket on site)
Good breakfast
Good value / fair price
Cons:
Mattress too soft and very poor extra bed quality
Some small rooms and bathrooms, not ideal for families of 4
Missing in-room refrigerator in some rooms
Occasional noise from main road
Minor maintenance issues (broken lamp, sink drainage, curtains)

Categories

Cleanliness
8.6
Frequently praised as very clean in multiple reviews ("sehr sauber", "schoon", "Viss bija tīrs", "Einfach und saubere Ausstattung").
Service
8.4
Staff repeatedly described as friendly and helpful; front-desk quickly resolved a missed extra bed, though a few small service oversights occurred.
Location
8.6
Multiple mentions of excellent transport links (S-Bahn/metro), central position and convenience (supermarket in courtyard); good accessibility by car and public transport.
Room Quality
7.2
Mixed feedback: some rooms comfortable, but recurring issues with mattress softness, very poor/unsuitable extra beds, small rooms for families and bathroom condition or fixture problems.
Amenities
7.8
Basic amenities present (coffee/tea in room, nearby supermarket), but several guests noted missing in-room refrigerator and limited extras; some fixtures broken.
Value for Money
8.2
Many guests commented on fair/very good price and good standard for the price paid, making the hotel good value for short stays or families on a budget.
Food and Beverage
8
Breakfast repeatedly described as plentiful and tasty (positive mentions in several languages); one or two found it merely reasonable.
Overall Experience
8
Overall positive travel-stop experience: many reviewers completely satisfied or recommend for short stays, with some complaints about beds, room size or minor defects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 00:07

Property Description

Nestled in the charming town of Harwich, Premier Inn Harwich offers a delightful getaway for travelers seeking comfort and convenience.

Accommodations
Relax in our 45 well-appointed, smoke-free rooms designed for your comfort, complete with modern amenities to make you feel right at home.

Dining
Enjoy a satisfying meal at our on-site Mayflower restaurant, where you can indulge in a delicious buffet breakfast to kickstart your day.

Location
With notable attractions like Beacon Hill Fort and Harwich Maritime Museum only minutes away, our hotel serves as an ideal base to explore the area's rich history and scenic beauty.

Experience a stay that blends comfort, culinary delight, and local exploration, all in one. Book your stay at Premier Inn Harwich today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.7
Based on 47 reviews
Cleanliness: 8.6
Service: 8.4
Location: 8.6
Room Quality: 7.2
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8
7
790tomk • Solo travel • Morecambe, Lancaster District, Lancashire, England
10
The perfect “ reception “
Pros:

Travelled 315 miles as part of a working delivery to the docks. The company booked me in to here for ease of convenience and
closeness.
The first person I met with was Amanda - so polite, so friendly and a big smile as an added bonus. Exactly what you want to see after a long days driving.
I wish there were more like her.
Thank you Amanda for everything.

2025-11-26 • via Tripadvisor
P
Pioneer23732851167 • Business • Siziano, Province of Pavia, Lombardy
10
Great stay at Harwich premier
Pros:

Great and warm welcoming lady at the reception . Amanda made me feel very quickly welcome and sorted the check in steps very professionally. Room and bed good as always

2025-11-26 • via Tripadvisor
E
Ericmyint • Business • Cribbs Causeway, Gloucestershire, England
10
5 stars service
Pros:

Great value and wonderful staff!”
Premier Inn offers great comfort for the price. The rooms were modern and cozy, and everything worked perfectly. Big thanks to Amanda, who made check-in easy and was extremely polite and professional throughout my stay. She truly made the visit feel special.

2025-11-25 • via Tripadvisor
G
G2092QUjeffw • Business
10
Quite room especially with working night shift
Pros:

Great staff good location. Manager Amanda very helpful and pleasant. Food in restaurant well priced and good staff in restaurants also very accommodating

2025-11-21 • via Tripadvisor
O
OnAir32367201705 • Business • Zadar, Zadar County, Dalmatia
10
Great experience
Pros:

Amanda is a very positive and helpful person, best regards for her, I also enjoyed food and drink which is in fair price. Recommend this place

2025-11-21 • via Tripadvisor
M
Mikeyfrancis • Business
10
Great stay
Pros:

Amanda was very helpful, she helped out with extending our stay and she did it all with a smile, lovely lady, would highly recommend staying here, the beds are unbelievably comfy!

2025-11-19 • via Tripadvisor
W
W4955MLandrewp • Business • Rugby, Warwickshire, England
10
Trip to Harwich
Pros:

Helpful friendly and accommodating staff.
Would definitely go there again.
Rooms clean and spacious
Extremely good value for money

2025-11-19 • via Tripadvisor
J
jhmv2025 • Business
10
Were met at the the reception with a friendly smile
Pros:

Overall very pleasant experience.
amazing staff and employees.
good rooms, suitable for long stay workers.
good location.

2025-11-19 • via Tripadvisor
S
Stay698710 • Business
10
Amanda & sue on reception were excellent, thank you
Pros:

Arrived at hotel little bit early 2.50pm , in most cases would have to wait until 3, we were greeted by 2 lovely ladies , Amanda & Sue , who checked us in straight away , they were great liked a little bit of banter , we were alll done in 5 minutes and in our room to relax after a hard days work , thanks , Amanda & sue excellent service, cheers Robbie from lakeside flood soulutions

2025-11-13 • via Tripadvisor
C
C4279XQgeorgey • Business
10
Top staff very helpful
Pros:

Sue, Amanda and Lucy was fantastic we checked out then our work over ran so we had to check back in later in the day. After making the booking online a quick call to the hotel and they didn’t hesitate to put us back in the same rooms and couldn’t be more accommodating

2025-11-12 • via Tripadvisor
Z
Z7372IVthomasz • Business
10
Good hotel.
Pros:

Arrived at the hotel and been welcomed friendly by Amanda. Explanation was clear and friendly.
The room is nice and clean. The location is perfect for a night stay if you need to go to the boat to Hoek van Holland in the early morning.
There is a nice restaurant next to it with good food.
Around the facility there are some grocerie stores and other food restaurants.

2025-11-11 • via Tripadvisor
N
N7952RCyvonneb • Friends getaway
10
Wonderful stay
Pros:

Recently stayed at this premier inn close to the port, clean and tidy and comfortable rooms, Amanda on reception was so pleasant and knowledgable and made my stay more enjoyable and she gave me some lovely biscuits as a treat.

2025-11-11 • via Tripadvisor
R
rosiepR4266IZ • Solo travel
10
Nice hotel
Pros:

Very nice and professional staff, helped me find a local restaurant to visit and was also friendly no matter the time. The manager was brilliant and helped me out with the doors as I had too many bags, I believe her name was Manda. The bed was comfortable and the room was clean. Would highly recommend

2025-10-29 • via Tripadvisor
Y
Y3219TEjohnt • Couples
10
Would Recommend
Pros:

I recently stayed at Harwich Premier Inn, the staff were very friendly especially the manger Manda who helped us get checked in and sorted out. Cozy sleep and very quiet. Would recommend

2025-10-29 • via Tripadvisor
J
Jemmabeckham • Family • Worthing, West Sussex, England
4
WiFi rubbish and doesn’t support all streaming apps. Customer service poor and shower dreadful.
Pros:

We’ve stayed here a few times before getting the ferry and it’s always been ok.
This time the WiFi was extremely slow so we paid the £5 for the fast WiFi which was even worse.
Our daughter is autistic and non verbal and she has a night time ritual that involves watching Paramount before bed. Due to not wifi she was unable to.
My husband went down several times and explained it wasn’t working for Paramount and we wanted a refund. The member of staff said it wasn’t her department. It’s ridiculous that they can take your money but can’t refund!!
Also the shower was so slow and had no force. It was a light trickle!
For £108 for one night this is extremely poor.

2025-10-25 • via Tripadvisor
A
AnishaAlli • Business • Leicester, Leicestershire, England
6
3 week stay
Pros:

Hotel is basic however I would have expected basics in the room such a small fridge and bottled water.

I stayed here for a 3 week period , during the first week my duvet was dirty with stains. No housekeeping unless it’s requested.

However Estelle the receptionist was always very welcoming with a smile which made up for the lack of amenities offered by the hotel

2025-10-10 • via Tripadvisor
S
sukninderb • Business
10
Brilliant staff, nice and clean got what we paid for.
Pros:

The hotel is really clean and staff are really friendly. It’s a shame there isn’t a fridge in the room or air conditioning. I understand that is what we pay for. The staff have always made us feel welcome and got to know us on a personal level. They kept me in the same room for the 3 weeks and that really helped.
I would like to say Estelle really made me feel welcome and looked after my every need. The iron and board both in my room, the heater when I needed it. Towels when I asked absolutely brilliant. Thank you team x

2025-10-10 • via Tripadvisor
T
T3887GFscottj • Business
10
Always a pleasure.
Pros:

Amanda, Sue and the team were great as always. Very helpful in my hour of need. Always have a good stay here. They are always willing and available to help any time of the day or night. Lovely atmosphere and clean rooms. Thank you.

2025-09-26 • via Tripadvisor
A
anona628 • Business
8
Average Hotel Saved by Exception Hotel Reception Manager
Pros:

Average hotel saved by an exceptional reception manager Amanda. The sometimes awkward booking procedure for groups is often saved by her excellence on the reception. Looked after the guys on the job very well.

2025-09-20 • via Tripadvisor
E
Elizabeth E.
8
Pros:

Stil te hangt af van waar je kamer is. Hij is schoon.
Attent personeel. Restaurant naast de deur.
Parkeren voor de deur - even aanmelden
Kamer voorzien van alle gemakken
Badkamer met bad - niet fijn als je wat ouder bent en douchen wilt.
Om de hoek van de ferry
Lidl op parkeerterrein

2025-09-17 • via Nuitee