Premier Inn Basildon - East Mayne

I servizi e la camera e la struttura

Not worth it

La chambre est parfaite, la literie est top , le seul problème est le parking qui est plus cher que l’hôtel lui meme , c’est incroyable le parking est hors de prix

Nous avons passez un très bon séjour. Le personnel est au top ! Hôtel à 40 min du centre ville. Transport à 1 min de l’hôtel. Très pratique pour transporter les valises

Tout était nickel

My daughter was at centre parks at was admitted to hospital on the Friday she was still on. Her two care staff needed somewhere to stay so booked in here after a few minutes they got a call saying she was transferring back to her local hospital
The rooms had been occupied for a few minutes. Premier inn. Charged for both rooms full rate no compassion or understanding £140 for 10 minutes of rooms not used under difficult circumstances

My car got stolen from the car park. CCTV captured it all but due to GDPR rules staff were not allowed to give me any details. The area has had this problem for some time.

Overall brilliant stay at premier inn, az always. Booked their premier plus rooms which was beatiful. Only disapointment was shower, preassure was awful.

Extremely poor and not at all a very nice hotel. They need, better service in hotel, better room quality. They had the washing machines and driers running at 11pm! Couldn't get to sleep. The rooms were never cleaned and serviced! They require better heating in the room as it was very cold. They need better restaurant food, extremely poor with slow service.

Lovely warm experience on a chilly night. Hotel and room well equipped and beautifully clean, staff helpful and a very comfy bed.

Hotel very convenient next to the DLR station. Supermarket over the road. Restaurant was lovely & staff welcoming. Would recommend this hotel. We stayed here to go to the o2.

Our Premier Plus room was excellent in every respect except one! Premier Plus includes their Ultimate WiFi but it’s still patchy so we used the basic WiFi or our mobile hot spot. The Premier Plus rooms are a distinct upgrade on the standard rooms.

I booked this on the day I stayed, £60, checked in at 15:00
Was considering extending to a second night but the price had shot up to £96. I stayed with a competitor the second night for £55.

I had an amazing experience at the east mayne location. Room was nice and clean. Staff were polite, friendly and had great customer service. Above and beyond from the team there. Many other premier inns could learn from them!

Lovely clean room, staff were really friendly and helpful. Check in and out was seamless.
Breakfast had a good selection.

Everything in the room was spotless, and the bed sheets were crisp and as white as snow.Thank you for your services………….

I’ve been staying at this hotel for business since May 25, and it has been an excellent experience. The hotel is ideal for business travelers — the rooms are spotless, comfortable, and well-maintained. The staff are consistently friendly and professional, always making sure guests feel welcome.
A special mention goes to Leigh at reception, she is exceptionally friendly, helpful, and always greets guests with a warm smile. Her welcoming attitude and cheerful personality make me feel right at home, even when I’m away for work. She’s always happy to answer any questions and ensures every stay is smooth and pleasant.
Overall, this hotel offers a perfect blend of comfort, cleanliness, and outstanding service — highly recommended for anyone traveling on business.

There are two more Premier Inns in the area that I haven’t used but I’m very pleased that I chose this particular Inn. Quite easy to find and situated in what seems a quiet area and close to where I needed to be. Room smaller than some but very clean and brightly lit. Up to date walk in shower. Best aspect was the extremely pleasant receptionist, Leigh, who really couldn’t have been more welcoming and was very helpful when I needed to arrange transport. Doubt I’ll ever visit Basildon again but the hotel will at least be a pleasant memory.

Great service on check in Leigh was exceptional.
Really efficient and helpful, way up and beyond returning my car keys when carelessly leaving them at reception.

Jackie went above and beyond can’t thank her enough very friendly made me feel at ease nothing was too much for her, room was clean comfortable bed.