Premier Inn Great Yarmouth West - A47

The bed was very comfortable. The staff was friendly and helpful. The restaurant food was just ok.

Stayed here a few times staff are always lovely & the rooms are always perfect & clean the beds are always comfy plenty of tea & coffee when needed.

Kim and all the staff were so helpful and friendly. We will definitely stay there again. We had some lovely surprise gifts in our room and thoroughly enjoyed our time there

We had a very nice couple on reception who checked us in. The hotel was clean and well presented. The room was imaculate and the fittings, like the heating control easy to use.
The tea tray was well stocked with more available in reception. It is a short walk to the restaurant which was also really clean and we had a warm welcome.
The meal deal is very good value, we had the steak with red house wine which we really enjoyed. The steak was a little tough unfortunately.
The bed was comfortable and being able to stay until 12 on the departure day meant we could relax after breakfast before heading off.

The service was fantastic. We ordered a few starters which were delicious, the calamari was a bit salty but the waitress took it off the bill without any issues so very happy with the hospitality. I ordered a very awkward pizza, beef chilli on the pizza base, which the waiter (Daniel) did for us very graciously. It’s a little weird but it was delicious! I would highly recommend adding it on to a pizza base. The kitchen had never heard of it before which was very funny and Daniel, our waiter, was a good sport! Lovely atmosphere and great service. Very friendly staff. P.S my partner added a volcano amount of spicy toppings which we had a laugh with the staff about as well. When Daniel came out he gave me spring rolls but I had initially asked for spring onions! We had a good laugh and he didn’t charge me for the mistake

We were staying at this lovely hotel for a couple of nights as it was our 50th anniversary. We had meals and breakfast every day in the restaurant next door and every time it was lovely, staff are polite and friendly but this one night dining stood out. There were 2 staff members working that evening, young man, unfortunately couldn't see his name as did not had badge, and young lovely lady Liga. Restaurant was quite busy. Table behind us, guests were very, rude from minute they came into restaurant. They complained about service and food to manager Liga, she handled situation very well and in highly professionall manner and her smile on her face never disappeared, even straight after their complaint Liga came over to our table to ask if we are OK and apologise about situation with rude guests. Her smile never went from her face and handled it in the best manner, she's a big credit to your company, employees like Liga, who do not loose their smiles even in the hardest situation, must be praised as life is a challenge these days. Well done,hope this feedback will be helpful

I visited the hotel yesterday, Had a pleasant and helpful receptionist help me with some issues regarding my air con and tv ,she resolved these problems immediately and was very interested in helping me as I was tired and wanted to wind down after a busy day at work , she wished me a nice evening and i left very satisfied I was tired but managed to remember her name it was Liga , great asset to your company

Excellent experience at Premier Inn, Great Yarmouth West. Friendly staff, clean tidy and comfortable room. Recommend to all.

Superb from start to finish. The reception staff were friendly. Server in restaurant lovely and chef was superb. Our room was clean tidy and accessible on time. Nothing was too much for the staff here.

Unfortunately this Premier Inn is not very 'pedestrian friendly' and being so close to the train station, I thought it would be which is why I booked.
The road leading up to it has no lighting, is very desolate and the only alternative is an overgrown path at the rear of the building - that is daunting to say the least, and not to be used when alone if you are of a nervous disposition and due to the discarded rubbish and even old bedding, it is not a pleasant walk. There's also no lighting so avoid after dark.

Well where do I start first time staying at this premier inn this part of Great Yarmouth 31/10/25 as our usual B&B was fully booked. So really wasn’t sure if we would enjoy it.. from the moment we arrived we was greeted with a warm friendly welcome from the front of house shell and Sarah who was polite friendly and welcoming. We had a few items we needed while we stayed and they shell and Sarah made sure they was delivered promptly. Nothing was to much hassle and they made our stay a home from home experience

The food service evening meal
We have stayed in many premier inns all up and down the country some good some bad we decided to go for the breakfast and dinner option at this hotel. On arrival to dinner we was greeted by Dan. And again we wasn’t disappointed Dan welcomed us with a smile he showed us a nice quiet area of the restaurant made sure we was comfortable. And made us again feel right at home. Nothing was too much trouble for Dan and made sure our meals come out hot fresh and didn’t have to wait long. Thank you Dan for a wonderful service you provided

Breakfast
Without a doubt this must off been one of the best breakfasts we have had in a long time the breakfast was absolutely amazing the sausages had colour the black pudding wasn’t soggy the eggs was cooked to perfection Kim J the cook was in that kitchen on her own and even tho she was alone the food was spot on and kept topped up and fresh and hot I have not had a decent breakfast for a long time in a premier inn until I got to this place. Well done Kim j keep up that great work

I would definitely recommend this hotel to anyone who wants to visit Yarmouth

What an amazing hotel ! From start to finish we were made to feel special. First Class check in and guest service from Shell throughout the stay. Myles and Amy were also amazing. We will definitely return. Thank you

Room is great, staff are friendly, meal deal is worth it. Food is great and was hot.
Restaurant staff are professional. Corridors smelled funky but room is clean.

We went just for a breakfast and I should say that our breakfast server Deni it was absolutely amazing. Nothing wasn't too much for her.
Breakfast was warm and tasty.

The hotel was great value. Friendly staff on check in. Comfortable beds, nice shower and free wifi.
Breakfast for £10.99 an adult and kids ate free. Nice cooked breakfast and pastries. My son has nut and sesame allergies and the server (Dina) was AMAZING - gave us the allergy folder, washed all his utensils and got food from unopened packets and cooked off the buffet. Meant he could have sausages and pancakes with his cousins and honestly made our day.
Highly recommend.

Another night at this hotel and again meeting up with the friendly staff. Tonight I had the pleasure to deal with Shell and Dan and a nice little chi chat as restuarant was empty for tea. 5 star service and banter from them both👍🏻

Excellent Premier Inn on the edge of Great Yarmouth. Friendly and professional welcome. Staff know what they are doing and were helpful. Parking is easy. Restaurant has a nice feel to it and we enjoyed breakfast there. Excellent base for visiting the Broads and the coast. Rooms were clean and everything worked well. Room temperature was good which is not always the case with Premier Inn (usually too hot).

We found Amy and Shell to be excellent hosts. Warm and welcoming, very friendly and the service was excellent. We would definitely eat and stay here again.

The hotel was away from the main road so it didn’t disturb us. Large car park. Sadly the lady on checkout in clearly didn’t want to be there, and was miserable. The lowest temperature the room could be set at was 19°, which was too warm for us to sleep comfortably. The bed was very firm. The rooms are in need of updating as they are looking tired.

On arrival area looked clean and tidy around hotel however very neglected area adjacent to hotel. Lovely clean room and no noise heard from other guests at night. The adjoining restaurant was very short staffed every night with only 2 servers for the entire evening which meant long delays in getting food. We counted only 14 people in restaurant , some had already eaten and we still had to wait an hour for food. Every dish came with chips unless you had a curry or a salad!
The kitchen door needs attention as very loud bang every time the server went back into the kitchen, got annoying if you’re in there for at least a couple of hours.
When you did get your food it was nice and hot.
Always plenty of choice at breakfast, nothing ever ran out.
Staff were nice and friendly and we didn’t experience any problems during our stay. Nice to have free parking and local attractions not too far away