Premier Inn Northwich South

A wonderful stay! The clean, spacious room was perfect for relaxing, and the hotel's location was excellent. The staff was incredibly friendly and helpful, and the food in the restaurant was delicious.

Great staff, very polite and helpful, clean rooms every time, comfy beds, great food, never had any issues with anything would highly recommend:)

A great place to stay ! Staff at reception were very welcoming with a swift and efficient check in, the room was perfect and exactly what we needed, clean, comfortable and warm. Could not fault the restaurant, a friendly welcome great food and excellent service.

As a family of 4 with two young children (8&3) this was the best Premiere Inn we’ve stayed at.
On arrival the lady at reception was so friendly and explained everything to us but also gave both our kids a goody bag!
Our room was clean and also had a hand written welcome note with some chocolate waiting for us.
We didn’t meet one member of staff who wasn’t happy, smiling and accommodating!
We will definitely be returning

I stayed here recently for a business trip, the staff were very welcoming and friendly, however, they do seem to also have to work in the restaurant which is external to the hotel and so you have to use the bell at reception to alert them to your presence and then wait for them to come down, whilst this isn't a long wait, the weather was poor and you have to go outside to get to the eatery which means the staff also have to run backwards and forwards in the rain. It seems remiss of the owners not to provide either a covered walkway for guests and staff or make it so you can exit the back of the hotel to go straight up into the restaurant.
The room was clean but difficult to heat as there was only a small wall mounted electric heater, bed was comfortable as always.
My main issue was the walls seem to be the thinnest of any hotel I have stayed in, despite the ZZZ signs on doors the guests still seemed to slam them and I was woken at 6am by people clearly leaving for the day. This is the first time I've ever noticed doors slamming at a premier inn.
There is no restaurant in the hotel itself, as mentioned its outside but in the same area so a short walk, the service was painfully slow, 2 courses took an hour and a half total to arrive, I had to ask in the end where my desert was as I had waited so long and at that point after a long drive, just wanted to go to bed. The restaurant was only open for a short time also, till 8 pm so of your arriving later you will have to eat elsewhere, search engines are misleading as they say the restaurant is permanently closed, its not, just has short service times.

The cleanliness and the comfort was really good. Sam did a good job of keeping the room clean and neat. Found this great place as a detour from my trip

This hotel has had its refurbishment postponed for too many years. It is shabby and run down and does not compare with the usual Premier Inn experience.

The dark haired slim lady checked me in on Friday. Didn’t check her name / badge. But, she was a credit to Pi . She went over and above to help my needs during my stay. Even roped a colleague in to assist. He was equally as respectful , polite and courteous.
The room was lovely and clean, fresh and well maintained. Above all super quiet. Thank you for making it a pleasurable stay.

Clean and ticked all the boxes required. Breakfast was quick, hot and tasty. The hotel had parking and the staff were friendly.

Brilliant service plenty more of parking clean rooms friendly working staff loads of parking food was nice very clean !

Completing a training course in northwich and booked to stay at this hotel for the location. Clean and tidy place with really friendly staff good restaurant attached and local shops were walking distance.

Stayed in Northwich while picking a new car up the team were great check in was smooth and the restaurant was good. The team even asked me how my car was on the morning I was leaving small personal touch that made me feel valued.

Generous sized roomed with a comfy bed. Bathroom is clean with a good shower. Staff are all friendly and helpful. Stayed here a lot never had a problem.

Stayed here for work. Staff were friendly and helpful. The room was clean as you’d expect to find it. Would be happy to stay again

Stayed here last month whilst attending a wedding close by. Very clean and satisfied with my stay, quick check in and lovely staff.

Really clean room, with polite and helpful staff. Wasn’t noisy at all and was able to access the WiFi. Would recommend to anyone considering 🙂

Stayed on a visit for my new business start up in the local area. Clean room, staff friendly, especially those on reception and nothing too much trouble. I also ate in the restaurant and the food was great value and piping hot. Will be back next time I’m in the area

We stopped here on the journey north from the South Coast. The initial impression is bad with apparently random rooms in dated buildings. The room was clean with a good bed. The restaurant was very dated and service felt desultory.
As with other Premier Inns there were various items missing from both dinner and breakfast menus e.g. no bacon!

Room not properly cleaned
Bin not emptied
Old sock left on the floor from previous occupant
Food mediocre
Old empty sauce bottles placed upside down on top of new ones to drain the reside sauce into
Coffee machine not working

Picture this, I'm volunteering locally at the DIY SOS for Children in Need, after a long day I check into my hotel and when going into my room I'm greeted with a huge spider on the wall.

As an autistic man who is not only terrified of spiders and clearly not caring about being proud or cool, I ventured to the front desk and asked the lovely member of staff working overnight if she had anything that could help me catch this Brobdingnagian monster.

Emma (who was so kind, friendly and genuinely a superstar throughout) came to my room, stood on a chair and helped me catch it in a moment that was definitely uncomfortable for her too.

Now, I get a great nights sleep and don't need to worry about any of my limbs being eaten during the night. Honestly, what Emma did was above and beyond, I was fully expecting a "no" or some contraption to help but I've genuinely never seen such incredible customer service and honestly, whilst she saved my life, she did it with a smile too. What more could you want from a hotel?