Premier Inn Horsham Town Centre

Hotels
•
Premier Inn
8.5 (4 reviews)
Piries Place, Horsham, England, RH12 1EH , Horsham , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Handrails in hallways
Handrails in stairways
Front entrance ramp
Express check-out
See all facilities

Review Highlights

Pros:
Great central location
Clean and spacious rooms
Friendly/helpful staff
Good value for money
Comfortable beds
Cons:
Slow/free Wi‑Fi
Limited amenities (no fridge, no in-room phone, no room service)
Some maintenance issues (shower head, air conditioning)
High/deep baths can be hard to access
Occasional understaffing

Categories

Cleanliness
9
Multiple mentions of clean rooms, bathrooms, plenty of towels and generally very tidy rooms; overall cleanliness is a clear strength.
Service
8.5
Staff are described as helpful and friendly at reception and breakfast, but several reviews note understaffing and limited front-desk availability, so service is good but stretched at times.
Location
9.5
Repeatedly praised as central and very convenient (city centre, close to shops, pubs and a ~10-minute walk to the train station); location is a standout feature.
Room Quality
8.5
Rooms are described as spacious, comfortable and well appointed with comfy beds; some practical issues noted (deep/high baths, lack of fridge or obvious suitcase storage) which slightly reduce the score.
Amenities
7.5
Mixed to negative: free Wi‑Fi reported as very slow, no in-room phone, no room service, no fridge in some rooms and occasional towel shortages; basic dining area available but amenities are limited.
Value for Money
8.5
Often described as great value and budget-friendly for the central location; a few guests felt breakfast should be included given the nightly rate, but overall value perception is positive.
Food and Beverage
8
Breakfast generally described as fine with good variety (cereals, fruit, pastries and hot options); restaurant exists but many guests ate out—food quality is good but not exceptional.
Overall Experience
8.5
Overall positive stays with repeat guests and many recommendations; central location, clean rooms and friendly staff outweigh some service and amenities shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Welcome to Premier Inn Horsham Town Centre, where modern comfort meets unbeatable convenience!

Prime Location
Situated just a short stroll from Horsham Museum and Horsham Park, our hotel provides easy access to local attractions and nature reserves, making it the perfect base for exploration.

Comfortable Accommodations
With 89 smoke-free guest rooms designed for a restful stay, you'll feel right at home. Enjoy modern amenities and cozy furnishings that ensure a relaxing retreat after a day of adventure.

Exceptional Amenities
Start your day with a delightful buffet breakfast (available for a fee) and take advantage of our 24-hour front desk and express check-out services, ensuring a hassle-free experience from arrival to departure.

Book your stay at Premier Inn Horsham Town Centre today and experience the charm of Horsham like never before!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

8.5
Based on 4 reviews
Cleanliness: 9
Service: 8.5
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
M
Maria
10
Pros:

Great location ,very accessible to town centre.
Room clean ,comfortable and staff helpful

2026-01-02 • via Nuitee
7
702vitaj • NONE
10
Holiday at Horsham, UK
Pros:

The room was very nice, clean, big enough for two people. The hotel is in a very good location, in the city center. The hotel has an elevator and a dining area. There are many bars, cafeterias, a shopping center, other shops nearby. The train station is 10 minutes walk from the hotel. It would be nice if breakfast was included by default, without having to buy it separately. The room reservation fee per night was high enough to include such a bonus.

2025-11-30 • via Tripadvisor
G
Graham
10
Pros:

Clean rooms, quiet, friendly staff and great location.

2025-11-12 • via Nuitee
K
Kevin
6
Pros:

Good value and a great position in town. Needs a fridge and somewhere appropriate to put a suitcase

2025-11-10 • via Nuitee
O
ohninsa • NONE • Pasig, Metro Manila, Luzon
10
Self service hotel
Pros:

Everything is self-serviced. from check in to check out. Unless yo want to wait a bit, you can wait for a hotel staff at the front desk. They have lack of manpower, but everything is in order. Might not be a place for inpatient guests. But i will definitely consider staying there again.

As all other reviews said before, free wifi is super slow.

2025-10-20 • via Tripadvisor
W
wendyv839 • NONE
8
Great value for money
Pros:

Stayed here for one night with my husband. Great location right in the town centre
First impressions were good. Great welcome and the room was spacious, clean and advanced very comfy bed as you'd expect and lovely pillows.
Clean bathroom and plenty of towels.
Only one criticism. The bath was very deep. I am quite short and really struggled to get in and out to use the overhead shower.
Breakfast was fine. Plenty of choice with cereal, fruit and pastries plus the usual hot options. All was very fresh.
Overall, this hotel is great value for money and does exactly what it says on the tin
Would have no problem recommending to others.

2025-10-16 • via Tripadvisor
7
71Jon • NONE
10
Lovely stay
Pros:

Large, tasteful and very clean, room. Very friendly and capable staff at breakfast and reception. Keycard worked flawlessly throughout my stay.

Restaurant room had natural lighting and without many guests during breakfast, I had a lovely view outside during breakfast.

Generally, no effort required to enjoy my stay.

2025-10-13 • via Tripadvisor
D
Dallasworldtraveler • Business
8
Great Location, No-Frills Hotel
Pros:

Stayed here for a quick city getaway and couldn’t beat the central location—everything was within walking distance! The price was definitely budget-friendly, and compared to other standard hotels in the area, the room was surprisingly spacious. It was clean and comfortable, perfect for resting after a day out. There is a restaurant, but with so many interesting pubs and restaurants in the area, we went out for meals.

There are some trade-offs to keep in mind: the hotel seemed understaffed, there was no phone in the room to reach the front desk, and no room service available. Also, the tub was a bit high to climb into—if you have mobility issues, it’s worth requesting an accessible room.

Overall, you get what you pay for, and if you’re looking for space, location, and value over full service, this is a solid choice.

2025-10-04 • via Tripadvisor
K
Kjell Arild
8
Pros:

Bra beliggenhet i 0

2025-09-11 • via Nuitee
M
meganoK4835UC • NONE
6
Pay cheap get cheap
Pros:

Check in was easy and the room was clean but there’s so many simple things that need fixing.
The shower head doesn’t stay up so you have to hold it the whole time.
The air con doesn’t work (this has been the case both times I’ve stayed at this hotel).
There were two of us in a room but we were only provided one towel.

2025-08-10 • via Tripadvisor
B
Buffaloswife • NONE • Buffalo, Erie County, New York
10
Stay Often, Great Location
Pros:

Great location, comfortable beds, lovely staff. We stay here every time we visit Horsham, which is quite often. The rooms are comfortable for 2 of us and we even had our daughter and 3 grand children with us once and they have a comfortable family room as well. They enjoyed breakfast when they stayed as well.

2025-08-04 • via Tripadvisor
O
O7967VPandyg • Couples
4
Another disappointing stay
Pros:

We stayed here on the way to and from our holiday in Belgium as the Channel ports are 7 hours+ from home. On the way out, the air-con in the room wasn't working, and neither was it on the way back. It would appear that there are issues with the air-con on the second floor as rooms 202, 203, and 205 all had air-con that didn't work. It was 24° outside, and as the rooms have non-opening windows, it was like trying to sleep in a greenhouse. Extra fans were offered but all these did was circulate the hot, stuffy air around the room.

2025-07-27 • via Tripadvisor
T
Travel734861 • Solo travel
10
Great place to stay
Pros:

This is my go to place to visit. The hotel is super clean, the manager - Oussama is friendly, helpful and generous. The rooms are comfortable and quiet and its centrally located near restaurants, supermarkets and bars.

2025-07-05 • via Tripadvisor
V
Vacation03846670143 • Family
10
Really enjoyed staying at the hotel
Pros:

My parents stayed in a hotel for 5 nights. They were happy with a room, bed, facilities. Very quiet despite the hotel is situated in a town centre. They loved food served at breakfast time. Staff was kind and polite. They rally enjoyed staying at Premier Inn.

2025-06-05 • via Tripadvisor
N
NCStace • Couples • Newtown, Powys, Wales
10
Perfect place
Pros:

Perfect location. We stayed just one night had a lovely big room. Very hot day room was a little hot but it would be at home too! A little noisy as we were on the front and music playing until late but it didn’t bother us too much. Lovely bars and restaurants in the area just on the doorstep. I need a reason to come back here as it was so nice

2025-05-04 • via Tripadvisor
K
K250UBruthb • Solo travel • Dorset, England
6
Could be better
Pros:

A 2 night stay. The bed was comfortable. But the room was very hot and no opening windows, it smelt stale. The air con does not go below 19C. The staff gave me a fan for my second night, but it did not help and was noisy.
Breakfast was ok, though both black pudding and bacon were dry and overcooked. The sliced bread is cheap and has no flavour.
The hotel is close to town and good restaurants but on Saturday night the bars are noisy and on Sunday morning lots of broken bottles on the pavement.

2025-05-04 • via Tripadvisor
7
77lyf • NONE
4
Doubt I'll use it again, but heard that it is better than the one by the station
Pros:

Curtain rail fell off when I tried to look out the net curtains. Shower didn't seem to be able to maintain a warm temp - flicked between hot and cold. WiFi was slow, extra money for a good connection.
A third of the price of the room to check in 'early' (11am) seemed like a lot but probably worth it, however would've rathered not had to pay so now I know that is a thing it'll move me towards staying at a more personal bnb in the future where that probably isn't a rule

2025-04-23 • via Tripadvisor
K
kez279 • NONE • Manchester, Greater Manchester, England
4
It’s a shame .
Pros:

Restaurant poor quality food, not hot and expensive.
Rooms not enough towels and when requested they were produced from under the bottom of the receptionist!
Car park although not owned by premier inn very expensive and electric charges are only for business contracted use .
Issues with the room keys as the key machine was playing up so it took a while for them to work and we only got 1.

2025-04-13 • via Tripadvisor
F
fionasP1958NZ • NONE • Northern Ireland
8
Location location location!
Pros:

Great location, great beds, tired room. For a flying visit to Horsham you can't beat this hotel for location, good price too. The curtains were ripped and hanging off the rail, only real negative. We only slept there as we were meeting friends for dinner, so many places to eat & drink in Horsham. The "M" bar is not to be missed.

2025-03-10 • via Tripadvisor
1
120sadiqj • Solo travel • Epsom, Surrey, England
8
Travelling to See a Friend
Pros:

The beds and the pillows are MAGNIFICENT.
Ideal location basically in the heart of Horsham with plenty of food places and bars.

The staff were reasonable and the Hotel was close to all amenities.
I was close enough to where I needed to be so i could either walk or take public transport.

2025-02-03 • via Tripadvisor