Premier Inn Horsham Town Centre

Hotels
Premier Inn
8 (23 reviews)
Piries Place,Horsham,West Sussex,West Sussex , Horsham , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Understaffed
Lack of certain amenities
Some maintenance issues

Categories

Cleanliness
7.5
Most reviews mention that the rooms are clean, although some issues like the shower head and air conditioning were noted.
Service
8.5
The staff is described as friendly and helpful, although the hotel is noted to be understaffed.
Location
9
Multiple reviews highlight the excellent central location, very accessible to nearby amenities.
Room Quality
8
Rooms are generally described as clean and comfortable with some comments on space.
Amenities
7.5
Some amenities like a fridge and room service availability were highlighted as lacking.
Value for Money
8
Overall, guests find the hotel to provide good value, although some suggested it should improve included offerings.
Food and Beverage
7.5
Breakfast was generally positive, though some wished it was included automatically.
Overall Experience
8
Guests enjoyed their stay and often recommended the hotel despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-13 00:02

Property Description

Discover the ideal retreat at our Premier Inn Horsham Town Centre hotel, perfectly positioned for immersing yourself in the vibrant charm of Horsham.

Prime Location
Enjoy the convenience of having the bustling high street and Swan Walk shopping centre just steps away, making shopping and exploring effortless.

Unwind in Nature
Take a leisurely stroll to scenic Horsham Park or delve into history at Horsham Museum, featuring an exhibition on renowned poet Percy Bysshe Shelley.

Exceptional Comfort & Dining
Savor delectable dishes at our in-house The Kitchen restaurant, then retire to your serene room with a super-comfy Hypnos bed for a restful night’s sleep.

Your enchanting escape awaits—book your stay today!

Important information:

Parking can be found opposite the hotel at Piries Car Park (RH12 1DG). Charged at 14 GBP for over 14 hours
Leave A281/B2195 onto Copnall Way. Take the first left on the roundabout into Piries Place.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 23 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
Maria
10
Pros:

Great location ,very accessible to town centre.
Room clean ,comfortable and staff helpful

2026-01-02 via Nuitee
7
702vitaj NONE
10
Holiday at Horsham, UK
Pros:

The room was very nice, clean, big enough for two people. The hotel is in a very good location, in the city center. The hotel has an elevator and a dining area. There are many bars, cafeterias, a shopping center, other shops nearby. The train station is 10 minutes walk from the hotel. It would be nice if breakfast was included by default, without having to buy it separately. The room reservation fee per night was high enough to include such a bonus.

2025-11-30 via Tripadvisor
G
Graham
10
Pros:

Clean rooms, quiet, friendly staff and great location.

2025-11-12 via Nuitee
K
Kevin
6
Pros:

Good value and a great position in town. Needs a fridge and somewhere appropriate to put a suitcase

2025-11-10 via Nuitee
O
ohninsa NONE Pasig, Metro Manila, Luzon
10
Self service hotel
Pros:

Everything is self-serviced. from check in to check out. Unless yo want to wait a bit, you can wait for a hotel staff at the front desk. They have lack of manpower, but everything is in order. Might not be a place for inpatient guests. But i will definitely consider staying there again.

As all other reviews said before, free wifi is super slow.

2025-10-20 via Tripadvisor
W
wendyv839 NONE
8
Great value for money
Pros:

Stayed here for one night with my husband. Great location right in the town centre
First impressions were good. Great welcome and the room was spacious, clean and advanced very comfy bed as you'd expect and lovely pillows.
Clean bathroom and plenty of towels.
Only one criticism. The bath was very deep. I am quite short and really struggled to get in and out to use the overhead shower.
Breakfast was fine. Plenty of choice with cereal, fruit and pastries plus the usual hot options. All was very fresh.
Overall, this hotel is great value for money and does exactly what it says on the tin
Would have no problem recommending to others.

2025-10-16 via Tripadvisor
7
71Jon NONE
10
Lovely stay
Pros:

Large, tasteful and very clean, room. Very friendly and capable staff at breakfast and reception. Keycard worked flawlessly throughout my stay.

Restaurant room had natural lighting and without many guests during breakfast, I had a lovely view outside during breakfast.

Generally, no effort required to enjoy my stay.

2025-10-13 via Tripadvisor
D
Dallasworldtraveler Business
8
Great Location, No-Frills Hotel
Pros:

Stayed here for a quick city getaway and couldn’t beat the central location—everything was within walking distance! The price was definitely budget-friendly, and compared to other standard hotels in the area, the room was surprisingly spacious. It was clean and comfortable, perfect for resting after a day out. There is a restaurant, but with so many interesting pubs and restaurants in the area, we went out for meals.

There are some trade-offs to keep in mind: the hotel seemed understaffed, there was no phone in the room to reach the front desk, and no room service available. Also, the tub was a bit high to climb into—if you have mobility issues, it’s worth requesting an accessible room.

Overall, you get what you pay for, and if you’re looking for space, location, and value over full service, this is a solid choice.

2025-10-04 via Tripadvisor
K
Kjell Arild
8
Pros:

Bra beliggenhet i 0

2025-09-11 via Nuitee
M
meganoK4835UC NONE
6
Pay cheap get cheap
Pros:

Check in was easy and the room was clean but there’s so many simple things that need fixing.
The shower head doesn’t stay up so you have to hold it the whole time.
The air con doesn’t work (this has been the case both times I’ve stayed at this hotel).
There were two of us in a room but we were only provided one towel.

2025-08-10 via Tripadvisor
B
Buffaloswife NONE Buffalo, Erie County, New York
10
Stay Often, Great Location
Pros:

Great location, comfortable beds, lovely staff. We stay here every time we visit Horsham, which is quite often. The rooms are comfortable for 2 of us and we even had our daughter and 3 grand children with us once and they have a comfortable family room as well. They enjoyed breakfast when they stayed as well.

2025-08-04 via Tripadvisor
O
O7967VPandyg Couples
4
Another disappointing stay
Pros:

We stayed here on the way to and from our holiday in Belgium as the Channel ports are 7 hours+ from home. On the way out, the air-con in the room wasn't working, and neither was it on the way back. It would appear that there are issues with the air-con on the second floor as rooms 202, 203, and 205 all had air-con that didn't work. It was 24° outside, and as the rooms have non-opening windows, it was like trying to sleep in a greenhouse. Extra fans were offered but all these did was circulate the hot, stuffy air around the room.

2025-07-27 via Tripadvisor
T
Travel734861 Solo travel
10
Great place to stay
Pros:

This is my go to place to visit. The hotel is super clean, the manager - Oussama is friendly, helpful and generous. The rooms are comfortable and quiet and its centrally located near restaurants, supermarkets and bars.

2025-07-05 via Tripadvisor
V
Vacation03846670143 Family
10
Really enjoyed staying at the hotel
Pros:

My parents stayed in a hotel for 5 nights. They were happy with a room, bed, facilities. Very quiet despite the hotel is situated in a town centre. They loved food served at breakfast time. Staff was kind and polite. They rally enjoyed staying at Premier Inn.

2025-06-05 via Tripadvisor
N
NCStace Couples Newtown, Powys, Wales
10
Perfect place
Pros:

Perfect location. We stayed just one night had a lovely big room. Very hot day room was a little hot but it would be at home too! A little noisy as we were on the front and music playing until late but it didn’t bother us too much. Lovely bars and restaurants in the area just on the doorstep. I need a reason to come back here as it was so nice

2025-05-04 via Tripadvisor
K
K250UBruthb Solo travel Dorset, England
6
Could be better
Pros:

A 2 night stay. The bed was comfortable. But the room was very hot and no opening windows, it smelt stale. The air con does not go below 19C. The staff gave me a fan for my second night, but it did not help and was noisy.
Breakfast was ok, though both black pudding and bacon were dry and overcooked. The sliced bread is cheap and has no flavour.
The hotel is close to town and good restaurants but on Saturday night the bars are noisy and on Sunday morning lots of broken bottles on the pavement.

2025-05-04 via Tripadvisor
7
77lyf NONE
4
Doubt I'll use it again, but heard that it is better than the one by the station
Pros:

Curtain rail fell off when I tried to look out the net curtains. Shower didn't seem to be able to maintain a warm temp - flicked between hot and cold. WiFi was slow, extra money for a good connection.
A third of the price of the room to check in 'early' (11am) seemed like a lot but probably worth it, however would've rathered not had to pay so now I know that is a thing it'll move me towards staying at a more personal bnb in the future where that probably isn't a rule

2025-04-23 via Tripadvisor
K
kez279 NONE Manchester, Greater Manchester, England
4
It’s a shame .
Pros:

Restaurant poor quality food, not hot and expensive.
Rooms not enough towels and when requested they were produced from under the bottom of the receptionist!
Car park although not owned by premier inn very expensive and electric charges are only for business contracted use .
Issues with the room keys as the key machine was playing up so it took a while for them to work and we only got 1.

2025-04-13 via Tripadvisor
F
fionasP1958NZ NONE Northern Ireland
8
Location location location!
Pros:

Great location, great beds, tired room. For a flying visit to Horsham you can't beat this hotel for location, good price too. The curtains were ripped and hanging off the rail, only real negative. We only slept there as we were meeting friends for dinner, so many places to eat & drink in Horsham. The "M" bar is not to be missed.

2025-03-10 via Tripadvisor
1
120sadiqj Solo travel Epsom, Surrey, England
8
Travelling to See a Friend
Pros:

The beds and the pillows are MAGNIFICENT.
Ideal location basically in the heart of Horsham with plenty of food places and bars.

The staff were reasonable and the Hotel was close to all amenities.
I was close enough to where I needed to be so i could either walk or take public transport.

2025-02-03 via Tripadvisor