Premier Inn Birmingham - Great Barr/M6 J7

Rooms and location are ideal. Lisa, the Duty Manager is so welcoming and friendly. She goes above and beyond in her role in helping people.

Excellent customer service. All staff and especially Lisa on reception were welcoming and very attentive. Breakfast was fresh and delicious.

Premier Inn room and bed was as reliably good as ever.

Two things made this location stand out.

Firstly rather than a buffet style cooked breakfast our order was taken (we could order as much as we wanted) and it arrived freshly cooked and hot - yummy!

Secondly Lisa was fantastically helpful. We required unusual assistance and Lisa provided the perfect solutions all with a friendly, smiling face. Thank you so much!

Just spent two nights in this premier inn in Great Barr , Birmingham ( 3rd stay in 2 years ) and as previous visits we have had a brilliant time. The staff cannot do enough for you and Lisa on reception looked after us like we had known her forever, despite being very busy herself every time we approached her for help or advice 😊 The rooms are spotless and breakfast beautiful cooked and filled you up for the day ( so much choice and value for money). Really helps to make your stay memorable.We are going back in January and can't wait to be honest

Stayed here whilst visiting family the staff were really friendly and helped with the kids there was a lady in breakfast that was very helpful and also Lisa was really friendly :)

We had yet another lovely stay at the Premier Inn. I regularly stay here when I travel down to see my partner, and this is by far the best Premier Inn I’ve stayed at. It’s a smaller hotel, which makes it so peaceful, always spotless, and the beds are extremely comfortable.

One of the biggest reasons we keep coming back is the amazing hospitality from Lisa. She’s so friendly and welcoming, and always goes out of her way to make our stay special each time — even managing to squeeze us in for breakfast after we were a few minutes late down!

Thank you again for another great stay, we’ll definitely be back! ☺️

Very comfortable bed, clean and tidy, had plenty of towels. Room was little cold but soon heated up with the heaters available, good Tv channels
Parking was good ample space and location is neatly tucked away from main road. Good customer service at the front desk.
Kettle didn’t work so couldn’t have hot drinks, bathroom was tidy but toilet wasn’t cleaned properly as there was stains on it.

From the moment we arrived, we were greeted by Lisa who was an absolute delight. She was very friendly, helpful and on leaving this morning she was just as lovely as she was on arrival.
The room was clean, had all the facilities we needed and the bed was extremely comfortable.
Overall a lovely stay and we will definitely be booking again.

Fab stay. When we arrived, Lisa at the front desk was full of smiles, chat made us laugh after a long drive from Scotland - thank you so much!

The staff were extremely pleasant and helpful. Nothing was too much of a problem. I felt like I was amongst friends. The vibe was good with all that I met.
Thank u Premier Great Barr

Stop off on the way home from a trip to Spain.
Lisa on reception was very friendly and helpful.
The hotel was great with good facilities, friendly staff and a good breakfast.
Could not be faulted.
Great Indian restaurant close by and Harvester pub which was nice and had a good selection of well priced drinks.
Steven Anderson

Came here with family. Had an amazing experience, Lisa was friendly and always attended to our needs.
Will deffo come back

We had an amazing experience here, Lisa was super friendly and welcoming, she attended to our needs and make the experience more enjoyable, would defo come back.

We stayed here with our two young children for one night. The rooms were clean and the beds were very comfortable.

The real highlight, however, was their ‘front of house’ staff member, Lisa. She went above and beyond to make sure we had everything we needed and was a real pleasure to deal with. She was polite and friendly, and our daughters came away feeling very special.

We would definitely stay here again.

Room on ground floor facing carpark was spotless. Great nights sleep and a fantastic breakfast, cooked perfectly to order, cracking start to the week

Lovely night's sleep, quiet and clean hotel, comfortable bed and friendly reception staff. Breakfast was of a high standard and Lisa was very attentive and did a fab job.

Checked in last night for a single night stay. Was given room 106. The room smelt a bit stale when we went in, but it was late so we went straight to bed. By the morning the smell was terrible! It was coming from the bathroom and seemed to be the drains. We couldn't bring ourselves to use the facilities, it was so bad. The room should never have been given to guests - there is no way anyone could have missed it. Won't be returning.

AMAZING STAY BEST BREAKFAST OF MY LIFE FELT LIKE I WAS ON HOLIDAY IT WAS QUICK AND FRESH FOOD REALLY WOULD RECOMMEND THIS PLACE SHOULD BE 5 STAR THIS HOTEL. LISA THE DEPUTY MANGER WAS ALWAYS THERE HAPPY TO HELP.😁😁😁

Recently stopped at the Premier Inn Hotel in Birmingham (Great Barr/M6 J7) and the experience was nothing but positive.

The room we stayed in was lovely and clean and fully catered for our needs for the duration of our stay.

The breakfast was lovely with plenty of variety for all of us and the cooked breakfast was cooked to order meaning it was hot and fresh.

From our arrival the staff were amazing, friendly, cheerful and always happy to help.

Lisa the deputy manager could not do enough to assist me and my two boys during breakfast to ensure our needs were catered for. Friendly, cheerful and super helpful she is an absolute credit to Premier Inn. Thank you Lisa!

Lisa was very kind and welcoming to me on my arrival and made my experience 2 weekends ago very pleasant! She made sure I was taken care of very well at Breakfast too