Premier Inn Bristol Parkway - M32

Arrived about 4pm and greeted very well at check in.

Popped our bags into our room which was clean and warm, then had a drink in the very welcoming Beefeater.

Paid for a meal deal and opted for the festive menu, beef sold out but it was 7pm, but not disappointed by the turkey.

Breakfast the next day was spot on and matched our meal the evening prior.

Would definitely return as slept really well too.

Stayed here after a night out in Bristol as we wanted to go shopping at cribbs the next day . Good sized and clean room , and a decent breakfast

Staff at check in were nice and made us feel
Welcome

Have stayed here many times. Always clean, quiet, and friendly staff.

Great welcome. Very comfortable. Super meals at the Beefeater. Special mention for Claire and the kitchen staff. Super breakfast cooked fresh while we were there. And loads of parking

We were in a quiet room as requested, it was a clean and the beds were very comfortable. The receptionist was efficient and polite. The electric plug points were in a sensible place, which you can't say for every hotel and the room was dark when the lights were turned off, which is something we like.
The Premier Inn Parkway Bristol was everything you expect from a good hotel.
The Beefeater next door was spacious and the food was of good quality and plentiful. All the staff who served us we polite, efficient and friendly, thank you.

A very pleasant hotel, very clean rooms with nice decor. Helpful staff making our weekend stay truly enjoyable. I highly recommend this hotel for a relaxing getaway.

Fairly good experience, though beds aren’t as good as they used to be, mattress definitely not up to standard. Staff lovely and car park excellent and free parking.

The highlight of this Premier Inn is definitely how incredibly clean it is! The staff clearly takes pride in the hotel—it feels super crisp, with everything seeming new and fresh. It made for a very comfortable and pleasant stay.
The breakfast was also not bad either, offering a good start to the day.
Good rooms and good value for money

Insufficient information about asking for a daily clean. When queried this receptionist was rude and surly. Begrudgingly took some clean towels to our room.. On return to our room we discovered she had left our room opened. She had failed to close the door 😡
A real disappointment and we have cancelled future stays as a consequence.

Not a bad hotel and nothing special just average.
Will stay again if i have to but will consider other hotels nearby as well

Good location in Stoke Gifford, comfortable modern & quiet room, staff very friendly. Breakfast was delicious at the attached Beefeater restaurant. Check in was quick & easy. Close to Aldi if you need to pick up any supplies. We enjoyed our stay here.

A visit of two totally different experiences. The hotel and premier plus room was as expected, clean tidy and well presented with the customer service from Mandy and Shauna 1st class, very supportive and friendly both showcasing what the good side of the premier inn is.
Sadly not the same experience in the Beefeater restaurant attached to the hotel. The service started off OK until we sat down waiting for a bowl of porridge we politely requested, we tried to use the coffee machine not working went to other machine at which point the abrupt/rude lady in premier inn uniform loudly stated to a young man stop using you have not right to use.They then begrudgingly fixed other coffee machine , we were served porridge that can only be described as only fit for the bin 15 minutes after requesting. Cooked breakfast was very poor and I did not appreciate watching chef pile up hash browns and bacon with his hands and not tongs The continental offering was very poor, nothing refilled in the 25 minutes we tolerated, no crumpets,muffins, and just a odd few crumbs.
In summary we have stayed at Patchway 5 times and the restaurant and staff have been very good,today grim and the lady member of staff needs to learn customer and life skills very quickly.

Hotel clean. Staff friendly and efficient. Beefeater, good food and service for breakfast. Poor service and food quality, small serving for evening meal

Very comfy as always.
Swift and friendly check in procedure
Free parking but you need to enter your reg number at reception
Ideal for Bristol Parkway Interchange
Good food and service at the attached Beefeater
Great value for money when booked in advance

this hotel has every window of every room totally sealed and forces you to use the a/c which means no fresh air whatsoever.
for me this made me feel extremely uncomfortable and will never use a premier inn ever again . it was a terrible night for me . if you enjoy your fresh air i do not recommend this hotel .

I came here for the weekend and the hotel room was in perfect condition and the staff were accommodating. Even though the reception staff were on their phones a lot, they still answered all questions and queries.

Had a really lovely stay at Premier Inn. The room was clean and comfy and the staff were all really friendly especially Katy from the restaurant. Great value for money would definitely stay again!

Stayed in Premier Inn Parkway last week and fully enjoyed my time at the hotel. It was a first for me as I usually stay in the centre but there's no going back. All staff were on point and customer service one of the best I've experience. See you again soon!

Stayed for one night on 24th August 2025 and was greeted by the friendliest, most welcoming check‑in team I’ve met in a long time. Their warmth and professionalism made me feel instantly at home. The room was spotless and comfortable, and the whole stay felt effortless from start to finish. Highly recommend!

Room was very clean and tidy, perfect for a few nights away, staff lovely and friendly. Great location however, do not stay in room 310, it’s next to the stairs and on Saturday night till 2 in the morning we heard constant banging from the door, then started back up at 6. The following night it wasn’t as bad but enough to put us off that room or any room next to the stairs. How they can sell these rooms are beyond me. They need to fix the problem, we also stayed here last year and they still haven’t fixed the problem.