Premier Inn Swindon Town Centre

Hotels
Premier Inn
8.4 (64 reviews)
43-44 Regent Street,Swindon,Wiltshire , Swindon , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service
Clean and comfortable rooms
Cons:
Negative phone manner of receptionists
Location concerns due to area decline

Categories

Cleanliness
7.96
Hotel itself was clean and maintained well; bathrooms were nice and clean.
Service
8.93
Ben, Nishan, and other staff were noted for their exceptional service and attentiveness.
Location
8.47
Convenient location, but the surrounding area has declined.
Room Quality
8.42
Rooms were noted as clean and comfortable with a fantastic bed.
Amenities
8.35
Standard quality for this hotel tier.
Value for Money
8.41
Good value noted with meal deals saving money.
Food and Beverage
8.36
Food quality was good, with meals well-cooked.
Overall Experience
8.33
Overall enjoyable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:49

Property Description

Experience the future of hospitality at our pioneering all-electric Premier Inn in Swindon!

Eco-Friendly Innovation
Stay with us knowing that your comfort is powered by renewable energies and on-site solar cells, contributing to our ambitious goal of achieving net zero emissions by 2040. Enjoy a greener, thermal-efficient stay with zero reliance on natural gas.

Prime Location
Nestled in the heart of Swindon on Regent’s Street, we are just steps away from The Brunel Shopping Centre, Regent Circus, and Designer Outlet Swindon. Culture enthusiasts can easily explore local attractions like STEAM - Museum of the Great Western Railway and Wyvern Theatre.

Unmatched Comfort & Dining
After a day of adventure, relax in our stylish hotel restaurant savoring delicious meals, followed by a restful night on our super-comfy beds designed for the ultimate relaxation.

Don’t miss out—book your unforgettable stay at our Premier Inn today!

Important information:

Parking is charged at £16.50. Please be advised there is limited parking at this hotel. Please obtain a ticket from Reception. Alternatively the closest car park to the hotel is Granville Short Stay Car Park (SN1 1SG. ) Payment is via the Pay by Phone App – please select hours when parking.
At junction 15, take the A346/A419 exit to Marlborough/Swindon (E)/Oxford/A420 and at Badbury Roundabout, take the 1st exit onto Marlborough Rd/A419. Exit onto Marlborough Rd/A4259 towards Swindon then continue on A4259. Take Fleming Way to Regent Cl in Swindon.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 64 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 8.42
Amenities: 8.35
Value for Money: 8.41
Food and Beverage: 8.36
Overall Experience: 8.33
A
Alison partner
10
Pros:

Ce n'est pas la faute de l'hôtel. Malheureusement, Swindon n'est ni très jolie ni très sympa à visiter (je fréquente cette ville depuis 35 ans car j'ai de la famille ici). Le centre-ville où se trouve l'hôtel est hélas en chute libre avec beaucoup de magasins fermés depuis 10 ans.

2026-01-03 via Nuitee
P
philipbC7598VQ Family
10
Christmas Spirit has certainly come to this Premier Inn this year
Pros:

Thank you so much - Christmas Spirit has certainly come to this Premier Inn this year. The decorations in the reception as you walk in are FANTASTIC, the kids loved all the lights and decorations and especially loved the table of treats and colouring packs. Our room was spacious and clean if a little cold over night. Our breakfast was great, fresh, hot and plenty of food. The restaurant could do with an extension one of the smallest ones we have eaten in, but way above the rest for quality and service. The staff here should be commended on their service, there are areas of the hotel that look very worn out especially outside but i would come back every time. Well done

2025-12-04 via Tripadvisor
P
P1705JUlindseyr NONE
8
Great location but book in advance if you want to eat there
Pros:

Excellent location and friendly staff.

Unfortunately, we weren't aware that the hotel doesn't have a lift, which meant lugging cases up the stairs. The room was clean and pleasant, with a nice fresh bathroom, though.

We were unable to get a table in the restaurant next door, as we weren't aware we would need to book in advance. Luckily, there is a retail park with restaurants not too far away. But it was raining and cold, so not ideal, particularly with a small child.

2025-12-03 via Tripadvisor
M
M1284KAstephenh NONE
8
Good stay
Pros:

Room location bed breakfast were all of a good standard.Staff were very helpful.The room was spacious enough for pur needs.

2025-12-01 via Tripadvisor
M
Mel_and_Paul_09 Couples Leicester, Leicestershire, England
8
Near the M5, but very quiet.
Pros:

Considering its location, this was a very quiet hotel. Most welcome after an awful day travelling down the M5. The hotel itself is a little tired, but I guess the price reflected that. Would certainly stay again if and when required.

2025-12-01 via Tripadvisor
K
kattaylor317 Friends getaway
10
Good value, decent food.
Pros:

Great service from Ben, really helpful and food was great. Do the meal deal dinner and breakfast! Such a saving. Rooms clean and welcoming.

2025-11-29 via Tripadvisor
6
692kayleighn Couples
10
We love thins place
Pros:

Very good never had a problem we love it an the staff are great
We would like to thank Ben and we highly recommend this hotel to others/anyone

2025-11-29 via Tripadvisor
S
shannonemery Solo travel Bridgwater, Somerset, England
10
Friendly staff
Pros:

Staff at both the hotel and pub were so so friendly and helpful, I couldn’t fault them at all. It’s my first solo hotel stay and their friendliness really helped to put me at ease.

The room was clean and in perfect condition

2025-11-29 via Tripadvisor
E
E9766TBshannono Business
10
Brilliant stay
Pros:

We had a wonderful business trip to Tamworth. Laura in reception couldn’t do enough for us! Highly recommend staying here if you are in the area

2025-11-27 via Tripadvisor
I
ianmel1969 Solo travel
8
Mini Premier Inn
Pros:

Just a small hotel this, mainly for the trade. There were many white vans outside!
The staff make this hotel. All seemed happy and nothing was too much trouble to help.

Found the room to be the bog standard Premier Inn and perfectly acceptable if a bit pricey (£130 for one night). Windows in desperate need of a clean from the outside.

Breakfast is served in 'The Social' a small room which somehow manages to squeeze in a few tables, a place for the continental food and a tiny kitchen. I worked out that most of the workmen would be down early for breakfast so went after 8am when it was thankfully a bit quieter. Would be a bit tight if everybody went down for breakfast at the same time. There was what looked like a derelict pub next door which I suspect may have been used for breakfast before closing down and P.I have had to think on their feet to provide breakfast for their customers.

Hotel is a 20 min walk from the rail station, no local buses nearby.

2025-11-27 via Tripadvisor
D
dtolly Solo travel Derby, Derbyshire, England
8
Good Hotel - Great Staff!
Pros:

The hotel is lovely and clean, the food choice limited but cooked well. My steak was cooked to perfection!
But I really want to talk about the staff! Sofia was so lovely - polite and attentive and friendly.
Alison! Whatever ever they are paying Alison is not enough! She was on the breakfast service and was sooo lovely - friendly and sunny and interested in people.
Other members of staff were great too, but I didn't get their names 😒 my bad!
I hope my comments find their way to the staff mentioned!

2025-11-26 via Tripadvisor
A
Annesb Couples Abingdon, Oxfordshire, England
8
An extremely pleasant stay with an easy walk into town centre.
Pros:

Have stayed at Premier Inn many times and my husband and I were extremely pleased with our stay here. Our room was very clean with an opening window and controllable heating. Breakfast was served in the Beefeater next door and was extremely well cooked and tasty. I am coeliac and the staff were very well trained and very helpful providing toast. Our walk into Tamworth over the bridge was enjoyable and took about 10 minutes with wonderful views of the castle and rivers.

2025-11-24 via Tripadvisor
W
windows8isrubbish Family Brixham, English Riviera, Devon, England
10
Pub next door
Pros:

Stayed for a couple of nights last week. Room was clean and we slept well.
Tried the sea bass and risotto at the pub next door, cooked by the landlady's husband and can recommend it.

2025-11-24 via Tripadvisor
I
ianpT4546FD Friends getaway
10
Very good stay
Pros:

Stayed for a local pool tournament, staff here are amazing and very accommodating. Stayed in a premier room with fridge and coffee machine, very comfortable and clean. Breakfast was buffet in the beefeater which was hot and plentiful. Would definitely choose to stay here again if in the area.

2025-11-23 via Tripadvisor
C
clairepT4327OA Family
10
WOW, the family room we had to stay in was HUGE
Pros:

WOW, the family room we had to stay in was HUGE a great room. Although the aircon was not working so a little on the chilly side, but reception lady was great and gave us a heater. The kids really enjoyed their gifts, if any negative the outside could do with a refresh paint job looking very worn. But the staff are great and can't do enough. Thank you again

2025-11-23 via Tripadvisor
J
johncR6500BO Solo travel
10
A great breakfast just what you need
Pros:

Thank you for a wonderful stop over, Trudy the chef is so welcoming and friendly nothing was to much trouble.
The lady on reception when i arrived was great and even helped me with a heater as the aircon was not working. A lovely stay and will be back again soon.

2025-11-22 via Tripadvisor
R
rashidm731 Business
10
Great
Pros:

Great stay as always, stay here weekly for work all the staff are friendly, extra towels available on request, lots of tea and coffee to help yourself to in reception, rooms are always cleaned to a high standard. Breakfast in the beefeater is always great

2025-11-21 via Tripadvisor
A
ajgosst Business
10
First class excellent service
Pros:

First class excellent service every evening! Excellent quality of food!!
The staff look after me help, Nishan always helps me with everything and helps me with dietary requirements. Very enjoyable experience being serviced my Nishan 😊🙏🏽

2025-11-20 via Tripadvisor
K
KathC985 Couples Preston, Lancashire, England
2
TERRIBLE
Pros:

My husband and I stayed at the Taunton East Premier Inn hotel in October 2025 on our way down to the Ferry Port at Plymouth. What a disappointment it was.
The room looked nothing like the photographs on this page, was very tired in need of renovation and worst of all the room was extremely dirty. Cobwebs everywhere, dirty/dusty carpets, stains on the walls. Even the corridors looked as if they'd not been cleaned or hoovered for sometime.
To top it all the room cost for one night was over £100!! Definitely not value for money!
We have used Premier Inns in all sorts of places and always been completely satisfied with the experience - but not on this occasion!

2025-11-18 via Tripadvisor
C
C7624JQsonias NONE
2
Look around for a better hotel
Pros:

Water pressure very very low in both had basin and shower . Also on our last day we was unable to shower due to being no hot water in the room and no one available to complain to at reception. It's quite a noisy hotel being near a main road also on the other side people checking in later or returning from pub. Bathroom a few hairs around wash basin yuk on check in. The Beefeater at the side of the premier was not brilliant neither with half the food on offer on the menu not being available Friday through to Sunday 5pm on Sunday and no Sunday roast beef or Turkey even on the desert menu. So not really worth buying the meal deal. Breakfast bread and pastries stale, cold plates, cold and burnt food. The toilets well think they would get closed down if the environment authority's went in, they are totally disgusting. It's a shame as they have fantastic helpful staff at the Beefeater and at the hotel.

2025-11-18 via Tripadvisor