Premier Inn Dundee North

another good stay and this hotel
could do with a bit of tlc
as its looking a bit tried in places
but nothing that distracts from the quality of the stay staff very friendly and helpful
plenty of parking as well

Stayed at Premier Inn hotel for our anniversary weekend . The staff was very polite throughout our stay and were happy to recommend activities that we could do . Enjoyed our weekend away

rooms are basic but large and clean.

When we arrived we discovered that we had booked the wrong day. However the young man on reception said that there was only one room that was available and that it hadn't been cleaned. He walked us to the adjoining restaurant, sorted out our meal deal and, when we were eating, he made up the room and even took our cases to the room.
The room was clean, warm and comfortable. We had dinner and breakfast in the restaurant. All was hot and tasty. The staff were helpful and kind.

Fast and easy check in. Amazing customer service at check in. Azra was very helpful with a taxi and directions on check out. And the two ladies in housekeeping that gave me towels and directions to the bar was also very helpful. Staff in the bar rude and on friendly also could do with some training on the policy.

Staff refused to serve cooked breakfast although this was paid for within the booking advising to try and claim money back despite serving others. Doors don’t close properly unless banged very hard otherwise people badge in the room. Very poor and disappointing experience.

Room was dirty, floor looked like it hadn't been hoovered in a while. Towels were dirty. On the positive it was exceptionally quiet.

Best nights sleep 😴 fabulous staff all 3 of them congratulations 🎊 very helpful attention to detail room was lovely and warm see you all soon 😀

Super hotel - really friendly reception staff - got early check in which was excellent since we had been travelling since 4am. Top floor room - nice and quiet and cleanliness was brilliant - no complaints from us!

Fabulous service.

Family members arrived at Luton airport late on Thursday night and were very tired having returned from Ukraine. They called me for help.

I spoke to the hotel reception on the phone and confirmed late check-in was possible and a room was free. I booked & paid online sending the reservation details to the travellers. The hotel pointed to the best value rate and channel for booking.

The travellers arrived, parked-up, enjoyed a swift check-in and a good night’s sleep. They enjoyed breakfast and left in time to return to Wales in timer to make s presentation at Uni.

They got caught out, Prem Inn’s excellent service helped them recover their situation.

The reception staff member at the hotel was brilliant.

No air conditioning, no restaurant available throughout our 3 day stay and very noisy with cars racing around half the night.

Lovely clean quiet room. A couple of minor issues. Ask how to operate electric before going to room. You have to put your card in a slot but I wasn't told this. No anti slip mat for the shower over the bath. Nearly fell getting out.

Seems to be a very nice hotel but after booking via telephone to confirm we would be arriving at approx 3am after a long flight to Luton. We were told that we were 12hrs early...the call centre had made the booking for the day of arrival but checkin wasn't until 3pm! Luckily the receptionist was able to find us a bed ...in a disabled room.

Had a brilliant experience food was amazing, and staff were really friendly. Especially the receptionist. Room was clean and staff couldn’t do enough for us. Would highly recommend staying here and will again in the future

Clean, comfortable, and convenient! The room was spacious with a super comfy bed, and the staff were friendly and helpful. The location made it easy to get around. Would definitely stay again!

Great hotel. Convenient, reasonably priced and located near various fast food eateries, handy when you don’t want to drive after a LONG car journey.
Clean and spacious rooms, our room was cleaned daily (we stayed Mon-Fri).
Lifts to all floors - really handy if you have lots of luggage.
We would stay here again.

We stayed here for one night as a stopover. The area in which it is located seemed a little sketchy. The front desk person was not personable. It seems like a "family friendly" place, and until late, children were noisily running up and down the hall. The room was clean, but basic. We made it through the night, but I wouldn't stay here again.

Great service from one of the best Premier inn i have stayed in. Staff were warm and welcoming nothing to much hassle. As someone who lives life on the road for work will defiantly be using this hotel again

No catering facilities at this hotel . Pub next door not part of premier inn .
No breakfast available
Evening service stop at 7pm
Building site outside as even McDonald’s was closed

Terrible experience room was dirty so was the bathroom and smelt of wet dogs. Food also got returned as was fatty and £25 fillet shouldn't be