Premier Inn Dundee East

We stayed for two nights at this hotel, and found it very comfortable and extremely good value for money! On check in we were dealt with Graeme who was incredibly professional and friendly, which makes a lovely change. We had a little problem with a very small aspect of cleanliness in our room, but it was sorted out very quickly and with sincere apologies. Highly recommended hotel!

Stayed here for 3 nights and arrived to a friendly greeting. Quickly checked in.
Room as expected for a premier inn. Clean and tidy and in great condition. TV very temperamental and slow to respond to remote. Often choose a channel I didn’t select.

Breakfast served next door and was patchy to be honest. Unlike a number of PI’s we’ve stayed in before, here you have to order what hot food you want from the menu. Have as much as you like and saves waste I guess but can result in delays. One day, hash browns not cooked and another, sausages tepid and black pudding cold on one side. Would’ve complained and requested a replacement had we not been going out somewhere. Last day, it was excellent.
Staff very friendly in the pub however.

Ample parking and the car park for the pub is an extension of the hotel so never without a space.

Co-op and Dominos pizza opposite and despite being on the by-pass, surprisingly quiet.

Really good stay overall and would recommend as a base for getting around the area.

8/10

The room was very cold when we arrived as the window was left open and the thermostat in the room didn't work. On reporting the fact that the thermostat wasn't working it was fixed virtually right away. The bed was very comfortable, there was virtually no noise from outside or other rooms.
A few points that stop this from being excellent.
1) The car park only had 4 blue badge spaces, they could do with more.
2) We had to ask for a extra hand towel and got it, apparently they only give one per room.
3) Despite the fact that the breakfast menu states marmite as a option there was none apparently they hasn't been any since covid. If so how long does it take to update their menu.

Was met with by a handsome young called Jack at reception after a long drive, there was a busy reception when I arrived but he managed to get everyone checked in in no time, i wont say he made me write this but defo encouraged by giving me a card lol will be back if ever in Dundee again, well done Jack

No evening meal staff great stupid on line check that does not work for tourists thank god for great staff. Business needs to invest in people and workakable IT system or better still let the staff do it for no cost

I have stayed at this hotel for many years and my stay has always been delightful. The staff are lovely and rooms spotless. Shame about the restaurant next door but I understand it is not part of the premier inn and so it would be unfair to judge them on that.

Very rude staff when you could even find one no desk staff at all.the room was unclean the bathroom was dirty no toilet roll the towels were stained. The food was awful half cooked cold and half the items promised it was shocking. The tv didn't work properly.the entire stay was horrible I had to resort to getting my breakfast from the co op across the road as the hotel food was inedible.

We stayed here last weekend the reception team were really nice and helpful the room was an idea size for a family of 4 we had a window of a view of the grass area at the back. the road is close by but we had our windows open at night and it didn’t disturb us. our electric tripped due to the lamp and the kettle going on together we told the reception team who were very quick at getting it sorted. the rooms were clean the beds were comfortable the only thing i’d say is around the taps in the bath could do with a clean but it didn’t affect our experience.
Thank you for a lovely stay we will be back.

Excellent standard throughout, quiet rooms and friendly and helpful staff who could not do enough to make our stay pleasant.

Pros
- excellent location and easy to get into Broughty ferry town centre - a good location for touring the Angus area.
- comfortable rooms to usual Premier Inn layout
- friendly reception.
- room was reasonably quiet - did not hear traffic despite being on the road side of the hotel. Also see cons

Cons
- whilst road noise pretty well suppressed the whole hotel creaked - had a heavy footed guest above bumping around. Beer garden outside room windows and early morning noise from that.
- parking got very full with vans and spaces narrow.
- attached restaurant a bit average for breakfast - only coffee flasks and not a machine. Hot food was all acceptable though - we had food first evening and the wait was 40 minutes. Quality only average.
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Great night's stay, hotel staff were lovely and friendly, room was spotlessly clean and jumped in taxi into Dundee for 80's festival. No complaints whatsoever would definitely stay again

This was a bit disappointing for a premier inn as of late they have been a lot better. However in this one the TV was not working, as it was not a smart TV i thought i could plug in my cast to the USB port but that was not working either, no solution was offered, was just told that it was not working?

The breakfast was average, seemed understaffed for the amount of guests so was slow to fill up breads, juice etc.

We booked this hotel some weeks ago. Arrival wasn’t the most pleasant as the gentleman. on reception was less than welcoming. We were given keys and misdirected to our room. The smell that hit us as we entered the room was awful. A very pungent drain smell. It also looked as though the bed hadn’t been made. Nothing like the picture on the website. When we went back to reception to explain, we were told that if we were prepared to wait we might get another alternative room but the hotel was full. We asked for a refund but were told that we would have to phone customer services which was closed. We left to return home. A ruined weekend.

Nice hotel, room was really clean and at the standard expect from Premier Inn. Cooked to order and continental breakfast buffet with very good options. Can select items from cooked breakfast and poached eggs were perfect. Helpful staff, no iron in room and reception brought one up to room. Although near busy road not noisy and had a sound sleep

We stayed 1 night in hotel. Booking via internet was very easy. Hotel is located in suburb and has large free parking. Reception is friendly and helpful. Room was clean and space was sufficient. Next to hotel restaurant for food and breakfast and that was all good. Was quite busy in evening. All in all a good stay

I’ve found premier inn to be reliable in the past which is why I was staying there. However, when I got to the room, cups were dirty; bed hadn’t been changed and had blood and hairs on it.

I was moved to another room where the cups were dirty and the bathroom had hairs on the bath and sink area. Really disappointing.

I highly recommend this hotel for shorter stays due to the lack of storage space for luggage.
However, we had a great time as there were many great points. The beds were super comfy, the pillows too and the bath was amazing. Lots of hot water
The windows open so if you like fresh air, you'll be happy and the views from the back of the building are good.

One of the best premier inns I’ve been to great location and Meghan who was on was amazing was always there to greet you unlike other premier inn s usually no one to be seen but was great to see a smiley face and nothing was too much of a bother either only negative was tv reception wasn’t that good overall fab!

The welcome of the staff at this hotel was fantastic, the hotel was clean and comfortable, car parking was very easy and the quality of the food and drink was great. This hotel is really easy to find and the people very friendly . The room was very clean and had everything we needed for our stay. the hotel has a charity donation for a book which helps a local charity and is a great Idea.

Stayed here on Saturday night on a family trip up to Dundee for the weekend. You can’t really go wrong with a premier inn, this hotel was better than anticipated.

Staff were very friendly and welcoming, room was excellent and spotlessly clean. Room was all set up for is coming, as we have little one cot was set up(other times we need to remind them after we arrive). Hotel was extremely quiet and we all slept very well.

Hotel location was great, has a coop about a 20 second walk door to door which is ideal, plus there are loads of places to get takeaway food next to the coop as well so your spoilt for choice if you need something to eat. There is also the lovely pub next door to the hotel that you can use.

Would happily stay here again on another family trip up to Dundee.