Premier Inn Falkirk East

Hotels
Premier Inn
8.6 (23 reviews)
Beancross Road,Polmont,Falkirk,Stirlingshire , Falkirk , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Spacious and comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Dated facilities
Noisy room environment

Categories

Cleanliness
7.85
Several reviews indicate issues with cleanliness, including damp smells and a generally shabby bathroom.
Service
9.35
Many reviews praise the friendly and exceptional service from the staff.
Location
8.85
The hotel is conveniently located near attractions like The Kelpies, making it a good spot for travelers.
Room Quality
8.35
Most rooms are described as spacious and comfortable, but some issues like heat and noise were noted.
Amenities
8.35
Basic amenities are available but some reviews noted missing fridges and issues with WiFi access.
Value for Money
8.35
Several reviews suggest a good value, but some dissatisfaction about amenities affects this rating.
Food and Beverage
8.85
Breakfast received positive remarks, particularly the full breakfast option, indicating good food quality.
Overall Experience
8.85
Despite some negative experiences, overall satisfaction remains positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:44

Property Description

Experience a perfect blend of comfort and convenience at Premier Inn Hotel Falkirk East, your ideal retreat for both relaxation and exploration.

Unbeatable Location
With exceptional transport links, our hotel provides easy access to Edinburgh, Glasgow, and Stirling, making it the perfect base for your adventures.

Local Attractions
Discover unique local attractions like the Falkirk Wheel, the only rotating boat lift in the world, or cheer for your favorite team at Falkirk Football Stadium.

Delicious Dining and Comfort
Unwind in our inviting restaurant after a day of exploration, and sink into a massive comfy bed for a restful night’s sleep.

Book your stay now and make unforgettable memories at Premier Inn Hotel Falkirk East!

Important information:

80 spaces, including 5 disabled bays (car park shared with restaurant). No height restriction. Parking for large vehicles must be requested with hotel direct. Please validate your registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking
From Edinburgh: M9(J5) Edinburgh, at roundabout take exit signed Polmont A9. From Stirling/Glasgow: M9(J5) Stirling, at lights turn right then at roundabout take Polmont exit A9. Hotel is on left. Next to the Cadger's Brae Brewers Fayre.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 23 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
L
Lateisha family
10
Pros:

Clean and pleasant stay. Only there overnight, but it was a last minute booking, and the staff was very pleasant. No fridges in the rooms, but otherwise spacious and very comfortable. Definitely recommend.

2025-12-09 via Nuitee
5
571ashleyg Business
10
6 week stay
Pros:

Good location to work base , friendly staff who have been exceptional, getting to know them for last 6 weeks service cleanliness & food have been great.

2025-11-25 via Tripadvisor
L
lordpatrickd Solo travel
10
Excellent as always!!!
Pros:

I stayed at Premier Inn Falkirk East weekend 15th-16th November 2025. Easy to find location, only five minutes drive from The Kelpies and close to the M9 motorway. As always checking in was easy and friendly with the gentleman receptionist. Room was as always spacious, everything in good working order and a comfortable bed. Had breakfast in the restaurant next door to the hotel and was given a warm Scottish welcome by Trisha. Opted for the full breakfast option and plenty of choice in everything. As always Premier Inn was spot on and unbeatable in value for money.

2025-11-23 via Tripadvisor
S
Sightseer52171402129 NONE
2
Absolute dump, we will most likely never book any Premier Inn again.
Pros:

This place was a dump, complete with musty bedrooms. We booked and paid for 3 nights, but it was such a depressing place, we came home after 2 nights and forfeited our payment.

2025-10-28 via Tripadvisor
K
KarlSR70 Family Les Gets, Portes du Soleil, Haute-Savoie, Auvergne-Rhône-Alpes
4
Smelt of damp
Pros:

Damp smell in the room which cost £115. The smell is throughout the building. We don't eat at Premier inn anymore as the costs are so high, but it you wanted to you had to book as this is another one of their locations which seems to operate on some alternative basis. I imagine breakfast isn't a buffet either as they often falsely advertise. Another awful experience at premier inn.

2025-10-20 via Tripadvisor
S
stuartlC5026TL NONE
10
Falkirk Break
Pros:

Excellent stay, staff & food
The area is lovely with plenty to do .
The Kelpies , the Falkirk Wheel
Thoughly enjoyed the break

2025-10-20 via Tripadvisor
K
K9983OLemilyb Couples West Midlands, England
4
Won't be staying again!
Pros:

We have stayed at this Premier Inn approximately 6 times over the years, and I can honestly say, it has gone down hill fast.
The bedroom area wasn't too bad but the bathroom was very under parr.
There was paint peeling off and just generally shabby.
There was no WiFi, unless you wanted to pay for it and the Cadgers Brae was the worst I've seen it.
The Cadgers Brae is now only open to people staying at the Premier Inn. It was dirty and had cobwebs hanging from the ceiling. I ordered a Whitley Neill raspberry gin, which the lady behind the bar couldn't find so she asked the manager if it had been moved, his reply, with me standing there was, " just give her that one", pointing to the JJ pink gin.
Needless to say, we will not be staying there again.

2025-10-14 via Tripadvisor
M
Marion
8
Pros:

Wonderful bed. Great sleep. All staff friendly. Great breakfast.

2025-10-12 via Nuitee
L
Littlejo29 NONE
4
Hot and noisy room led to poor sleep quality
Pros:

Our room was very hot and there was no way of cooling it other than opening the window which wasn't really an option near a busy road. It was hard to get to sleep and stay asleep as the grille that was either part of the air conditioning (which didn't work) or heating system had a constant whirring noise coming from it.

2025-10-06 via Tripadvisor
S
Safari781778 Family Abergele, Conwy County, North Wales, Wales
10
Can't fault it.
Pros:

Family (2 grandparents, mum and tot) stayed for 1 night stopover in 2 rooms. Spacious rooms. Clean with comfy beds. Plenty of room for our travel cot. Quiet hotel, perfect for a good night's rest.

2025-10-03 via Tripadvisor
U
Ultra_694 Business Leicester, Leicestershire, England
6
Overnight stay mid September
Pros:

Dated building, much in need of refurbishing inside and out, has seen better days. This said, the facilities were very clean and the bed was very comfortable, no problem there. The restaurant opposite the hotel was also the same, worn chairs and decor, needs refurbishing urgently. Cannot fault the staff, very friendly and the food was hot and tasty. Would rate higher if decor and equipment updated.

2025-09-28 via Tripadvisor
7
70jagadishs NONE Riyadh, Riyadh Province
8
Easy to reach, close to attractions
Pros:

Easy to locate, close to highway and the Kelpies. Not too far from Edinburgh or Stirling. Free parking. Clean rooms, comfy beds. Didn’t try breakfast so not sure

2025-09-21 via Tripadvisor
V
Virginie partner
10
Pros:

The bedding is very comfortable, the breakfast is varied. I recommend it.

2025-09-14 via Nuitee
M
Michelle81Sanders Family
2
DO NOT STAY HERE. Not covered by good night guarantee and temperature overnight was 29.5 degrees.
Pros:

Terrible night stay. When we arrive the window was open and fan on. They were aware the room was hot. Had to ask for an extra fan as the room was so hot. It didn’t help. It had been 19 degrees during the day and was 15 degrees overnight. The room temperature was 29.5 degrees at 3.30am. No one got any sleep. I thought we would be covered under the Good Night Guarantee. But apparently not as it states that there is no air conditioning when booking. But honestly it’s Scotland. Who would think you needed it! Utterly appalled by this. The reception were made aware of this problem at 11pm. The room is not fit for purpose if no one can sleep. DO NOT STAY HERE.

2025-09-07 via Tripadvisor
A
anthonybN5461VY Business
2
Poor restaurant
Pros:

Don't expect to be able to eat at the restaurant attached to this Premier Inn unless you have booked. One and a half hour wait to be able to eat as a "walk in" (guest at the hotel). And there doesn't seem to be anywhere else to eat nearby.

2025-09-04 via Tripadvisor
1
112eddiew Family
2
Mouldy Pillows.
Pros:

Avoid this Hotel at ALL costs. Checking in took ages because the receptionist wasn’t about. Mouldy pillows 🤢 Shocking!

2025-09-02 via Tripadvisor
R
rezde1 Family Aberdeen, Aberdeenshire, Scotland
4
Only go if you have to.
Pros:

A stay out of necessity. Every year we compete in the Scottish athletics championships. This hotel is the most convenient.
The temperature in the rooms is excessive! Two fans blowing dust all over you and just circulate the heat!
Last year there was no restaurant (went to the amazing Italian down the road), this year a partial restaurant. Good food and lovely staff.
We are going to save up and go to alternative accommodation next year. The heat is unbearable. It’s a relief to go into the corridor.

2025-08-24 via Tripadvisor
J
jameslO586NI Family
2
Too damn hot!
Pros:

Room was unbearably hot. Fans in the room kicked out dust and fluff and bathroom extraction wasn’t working so heat from shower added to it. Signs at reception offered sheets instead of duvets as a cooler alternative should have been a red flag too. 2 nights of abysmal sleep . Staff did what they could but are not allowed to organise refunds. Go through customer service to be told that as the hotel is not advertised as having AC it’s excluded from their ‘Good night guarantee’.
There are AC units in the room but they only heat apparently.
I think premier inn aren’t being honest and continue to take guests money knowing they won’t be refunded.

2025-08-21 via Tripadvisor
A
ArturoM1023 NONE
4
Beware!.
Pros:

Building looks like it's definitely seen better days and the adjacent pub is partially derelict with a closed off and abandoned outdoor seating area.
The rooms are pretty much what you'd expect from a premier inn, although some details seem to have been lifted from another time. You won't find a usb socket, so don't forget to bring your own charging brick.
Rooms in the wing opposite the hotel entrance are inhumanely hot. You just get a skimpy fan which will deafen you before it alleviates any heat sensation. We were 2 adults and 2 children and none of us managed to sleep more than a couple of hours, and it was out of pure exhaustion. At 05:30 am the temperature inside the room was 30 degrees, with the fan on max, the window open and blinds fully open.
Avoid like the plague if the weather is fine. You'll be better off paying a bit more elsewhere but being able to rest. We won't be making that mistake twice.

2025-08-19 via Tripadvisor
9
946chrisk Couples Harrogate, North Yorkshire, England
8
Superb staff
Pros:

Unusually hot time, room was equipped with TWO powerful fans which helped a lot.
The staff were the hardest working people I have ever come across and cheerful with it. They should be recognised as exemplars by their employers

2025-08-17 via Tripadvisor