Premier Inn Scunthorpe

All the staff are very helpful and go above and beyond with anything you need the rooms are clean and tidy. Tia and vikki on reception have a warm welcome and ensured I what I needed with a nice offer of biscuits on the desk.

Yet again hotel surpassed itself .This has to be the best premier Inn in the UK, nothing is a problem for the fantastic staff. Big shout out to Sonia m on reception.. What an absolute star and credit to premier inn .

This has to be the most rundown Premier Inn I have ever stayed in.

I am a regular Premier Inn user both businesses and pleasure, the hotel looks like it has been forgotten about and left to fall into a poor state of repair.

No AC or cooling in the rooms, it was surprisingly warm despite having no heating on. Had to open the window to cool the room. It was raining and the gutters were so full with moss all we heard was a steady stream of poring water from bouncing on the ground directly outside our window.

In the morning I looked round and the whole roof and gutters all round were the same, water cascading down from every junction and outlet, all gutters full of moss and grass.

Outside poorly maintained, people seem to be parking on the grass outside the hotel which has turned into a mud bath.

The hotel has the main building and an annex which wouldn’t be an issue apart from separating family between different buildings wasn’t ideal.

Generally not what I have been used to standard wise for this hotel chain.

I have stayed at this hotel many times. The staff here a credit to Whitbread! Big shout out to Sonia M who was really helpful in organising a few bits for me.

Good location few shops around, I was greeted by Sophie & Neil they was lovely.
Room was clean and comfortable had a great nights sleep would definitely recommend staying here.

The Room was very clean and I felt atmosphere was very welcoming & friendly. Good and friendly staffing would recommend!

Great hotel, great staff especially Syer. Nothing to much always had a smile on her face. Will definitely return good local facilities nearby

Booked in with my Partner and our 2 year old for 1 night. Our room was number 3 and in our room was a piece of paper which stated us to find a cut out bear and if found to take to reception where our little one could have a prize, which we thought was a nice touch. However, whilst looking for this bear with much disbelief we found sex toys behind a photo frame. It's not in my nature to kick off and make a scene, so I went and told reception who removed them from our room. However, all we were given was a free breakfast, which wasn't the best breakfast but wasn't awful. But since really taking a step back and thinking about the situation, I think it could have been dealt with better. My child was in that room and what do a lot of children do with things they find, put them in their mouth!! I feel this was just laughed off, the women who collected it from our room even stated she accused the other receptionist for leaving them there. Obviously these rooms aren't being checked and cleaned thoroughly. Disgusted this happened especially in a family room!!!

Very clean, friendly staff, slight issue on arrival with the small bed not been ready, this was sorted in under 5 mins. Staff couldn't do enough to make you feel welcome

We stayed here recently for a wedding nearby and overall had a good experience. The staff were very friendly and helpful, and our bed was really comfortable, which made for a great night’s sleep.

We had booked an early check-in, and although this was initially a little stressful as rooms weren’t immediately available, the receptionist handled the situation politely and did her best to get us into a room as quickly as possible, which I really appreciated.

I am a part-time ambulatory aid user, and while I was fortunate to be having a good day and didn’t need my aids, I did notice that we were directed straight to the stairs and I didn’t see a lift or signage for one. It would have been helpful if accessibility information had been clearer.

The only other small thing I would have liked was an iron in the room, as I didn’t have time to go back to reception to request one.

That said, at £87 for the night, I didn’t feel the stay was particularly good value for money.

Overall though, the friendliness of the staff and the comfort of the bed stood out, and we relatively enjoyed our stay.

Great customer service. I arrived after a very long two days driving from the south of France and Teri was fantastic. Super helpful and friendly after a very stressful few days. Highly recommend!

The reception team are friendly and welcoming. The hotel and rooms were clean and the bed was comfortable, the bathroom was ok but could do was modernising but was clean none the less.

Hotel personnel were very helpful and friendly.
Room, Toilet and shower very clean. Tea and coffee in the room was always replenished.
The fan system air and refrigeration from the kitchen in the Beefeater was very loud especially at 05:30 AM. All in all I can recommend this hotel. 8 minutes with a Taxi to the train station.

Love Premier Inn, you get exactly what it says on the tin.
Clean, comfortable room. Free tea and coffee.
Vicky on the front desk was so lovely, welcoming, friendly.

Friendly welcome, clean and comfortable hotel. The Beefeaters next door served very good fresh food with quick attentive service.

Syer was a very warm and welcoming person very helpful and did her best to to make the stay enjoyable very polite and always smiling

I checked in thurs afternoon and the lady at reception was incredibly helpful.
She was dealing with an issue when I arrived so I had to wait a few mins, but she seemed like nothing phased her at all and was very efficient.
The hotel was pleasant, sinks were dated and worn.
Limited selection of teas compared to other Premier inns.
Would stay again for right price.

The restaurant is very close by and causes a great deal of noise from the extractor fan at the back of the kitchen - which is opposite the bedrooms. It was so loud (from 5am to after 10pm) that we couldn't have the bedroom window open at might during hot weather (no air con either). There is no lift so you have to drag your cases up the stairs.

Staff were friendly and welcoming but the hotel is in need of some refurbishment. Room was stifling hot and all I had was a dodgy fan to try and keep me cool.

Everything is very basic and the bed was really lumpy and uncomfortable.

Couldn't have had a better stay, the reception team of Gemma, who set the bar and I couldn't fault was always happy to chat and Vikki who was great along with Syra