Premier Inn Falkirk - Larbert

The man who checked us in was lovely and the lady who I spoke with upon leaving was lovely too.

We were given room 112 which to my dismay had an adjoining door into the room next to us. These rooms should be used for what they are designed for: families.

The pillows were rock hard. The sound proofing is non existent. I could hear snoring coming from 2 different rooms and people talking until 1am along with a fairly loud tv going.

My husband had the breakfast and said it was dreadful. The bacon had been cooked in dirty oil and was black on one side.

But the worst was yet to come, upon stripping the bed (to help the cleaner time wise) - there were large filthy stains on the duvet. Totally unacceptable. And under the bed were duvets in bags. What on earth these were doing there is anyone’s guess.

The head housekeeper needs to have firm words with her staff. In future I will check over all bedding before thinking about going to bed.

The receptionist was apologetic when told about the stained duvet.

Stayed here with my grandson, lovely stay with lovely staff
Great breakfast and clean spacious room
Great central location

Good location and an excellent hotel to stay, with a pub next door that does reasonable meals. Staff all helpful and efficient.
The breakfast served at the hotel was excellent quality, although let down by the small breakfast room.
No parking problems - car park was never full when we were there.

We had a great stay at this Premier Inn. Very clean and fresh. Staff were very helpful and had a super attitude. Usually not much difference in Premier Inns but I just had to leave a review as this one stood out above others.

We chose to stay here soley as it was a good location for a family event and within our budget. I was pleasantly surprised staying at this Premier Inn. The room was spotless, and had everything we would need for our stay. Breakfast was great, fantastic selection and all really tasty. Bridie was a sheer delight and really keen to help and had a little chat while attending to everyone. The star of the show was Martin at the front desk. We were met with a smile and given all the information we would need regarding our stay, he checked us in and made us feel really welcome. Then we had a day to spare and asked what he would suggest for a nice day out locally. He was so knowledgeable and gave us some great suggestions. We will definitely choose to retur here again anytime we need somewhere to stay while visiting family in the area.

Family room booked for the usual tourist fare around Falkirk/Stirling. Location absolutely fine for what we needed. Warm welcome from Lisa, who handled a very enthusiastic 4 year old with equal enthusiasm, whilst still managing to clearly convey all the vital information to a pair of exhausted parents! Much appreciated. Room was clean and well maintained, comfy beds, comfortable temperature. Didn't hear a peep from any other guests for the night. Ticks all the boxes.

Breakfast here is a slightly different setting, in that it's not the usual Premier Inn go next door to the pub, but is done in house. The breakfast area did seem quite small, and could that it may struggle during busier times, but for our Sunday Morning, it didn't get busy. Well stocked, all food kept freshly topped up.

We stayed in this hotel in september. We really enjoyed it here. The reception made us very welcome. The personel was very friendly. They were also very helpfull. Especially when we had trouble with our car. Outstanding was Martin. He was friendly and helped us .
He also helped us when we had complaints about the noise of people in the room above us. They were very noisy from 5 o

This review is written by a septuagenarian. The booking process was completed online via the Premier Inn App; Check-in and Payment. No problems encountered.
Friendly, efficient and informative welcome at Reception. The human touch!
Room well appointed - quiet, even with the window open. And this is the end of September in Central Scotland. Actually a family room with a connecting door but still quiet except for a single ‘bang’ as if something was being emptied outside on the Monday morning. Around 07:00h. Didn’t really bother me - I was already emerging from the Land of Nod and I just ignored it.
Lovely bathroom. I opted for a bath both mornings; easy to control water temperature. Easy to turn on and turn off tap with wet hands and a quick-filling bath. And the mirror didn’t steam up. Wash hand basin water temperature seemed impossible to control. Cold or scaldingly hot with nothing in between! Bath fine, as described.
Comfy bed and the spare single bed (unmade) served as a chaise longue for me - the single occupant.
Very small breakfast room with a breakfast bar facility. Accommodated the clientele adequately whilst I was there. The inn may serve lorry drivers and the like. I sat at a table both mornings and enjoyed my standard breakfast (which obviates the need for lunch) of sausage, bacon, eggs and mushrooms. I must point out that fried eggs were not available when I ate breakfast on the the morning of my departure - Tuesday. An oversight? The scrambled eggs were fine! Other wholesome breakfast food is available and the drinks machine served up a tasty Americano coffee with milk on the Monday morning. Well - two coffees actually! With a ‘pain au chocolat’. Yummy! Both mornings!
Complimentary tea/coffee with UHT available in the room with more available at Reception. No biscuits! The healthier option!
Freeview TV but not programmed to the latest channels. Channel 81 (Rewind TV) unavailable and guests capable of retuning the TV are viewed as incompetent and the option of retuning is rendered unavailable to guests. I understand why but dilatory staff or dilatory “organisation”?
Pleasing violet night light along the top of the headboard and on the morning of departure I noticed something on the shelf by the side of the bed. An obvious outline of where my bedtime reading had sat. Conclusion? Whoever was supposed to be dusting wasn’t! I’m a widower and I don’t dust a lot so I was amused. Other clients might not be so forgiving.
In summary? I enjoyed this stay at Premier Inn_Larbert immensely but prices vary so ridiculously I decided to stay only two nights. I would like to stay longer in the future since my relatives live in Glenbervie Drive. But who likes to be ripped off? Even if one can afford it! Think of the dust in the room!

The hotel manager Martin, highly excels in his position. He went above and beyond to ensure our stay went smoothly and was very professional and approachable. Thanks Martin, you are an asset to the business, I wish all hotel managers executed the same level of customer service as you do, the professionalism you showed was next to none. Thank you.

Stayed here very recently and could not fault it. Yes, as others have said, it is a little dated, but it was clean and comfy and had everything we needed. The staff were wonderful, in particular Denise on the front desk, so welcoming and friendly, made us feel valued as customers. We had the best night's sleep of our entire Scottish road trip. Breakfast was lovely and plentiful and we would definitely stay here again. Also ideally situated for the Kelpies and the Falkirk Wheel attractions.
Next door eatery, The Bruce, was also fab, great quality and value for money.

Whilst touring with my wife we wanted a one night stay to visit Falkirk wheel and The Kelpies. Ideal location , plenty of parking, no issues with the room or breakfast. The staff we had interaction with were all friendly and helpful.
Even the restaurant adjacent to hotel (which i gather is no longer connected to the hotel) whilst not a place you might tell someone "you must eat here", there was nothing wrong with the food/service IMO.
Basically, the hotel provided just what we wanted for the night.

Very dated, in the middle of an industrial park, didn't see the grounds of the golf course that was mentioned on the description. Old tired rooms, very small family room compared to the other premier inns I have stayed at. The bathroom was the worst part, it stank of sewers/stale urine and despite spraying the room is still stank. The pillows were flat and rock hard, even the spare pillows. I hardly slept as it was so uncomfortable and had a very sore neck. I had some allergic reaction to what I imagine was dust or dust mites. I would not recommend and would not return.

My husband and I stayed from 6th -26th August in this hotel and what made our stay really special was the very warm, kind, helpful, welcome - especially from Manageress Denise ( but also Lisa when Denise was off duty). Nothing was too much trouble for them - no matter how busy they were and they were busy!! The hotel was fully booked (certainly most nights) as it is very convenient for visiting both Edinburgh and Glasgow and much cheaper ;(and the Fringe and festival were on in Edinburgh, as was a huge music concert, and the film Spiderman was being filmed in Glasgow

If you just need a bed with no air conditioning ok. The place is old dirty and in disrepair. The restaurant next door The Bruce was very good and reasonable.

A great stay. The room was very clean. Staff were very friendly throughout the stay. We were made to feel welcome on arrival by the check in staff member. Bed comfortable and I got a good night sleep. Breakfast was better than expected. Would stay again.

I don't often do reviews but felt I had to. On arriving I didnt have much hope due to past experience. We were initially met with a lovely gentleman i believe named Martin. He took his time to explain everything to us then gave us our room key. He gave perfect directions to the Kelpies. The room was basic but spotless and its all we needed. Breakfast was delicious and was offered more if we wanted. The lady was very polite and chatty which you dont get everywhere.
Overall it was a 10/10 and we would definitely return and recommend.

Great stay the room was very clean and spacious . Martin was very friendly and helpful. Was met with a smile. Bed was very comfy .

Stay here a lot for personal things, great location for things to do in central belt - no air con but they tell you this, another great stay from Martin and staff

My visit to this premier inn was very pleasing, room was nice and clean, my mrs is a bit of a clean freak and even she was “at ease” with the cleanliness, which is saying something! Whole place was really nice and clean according to her.

The manager that helped us was really nice as well very pleasant and professional, didnt seem like a manager from how friendly they were, his name was Martin i think

Hotel was fantastic for an overnight stay for attending a friends’ wedding. Comfortable with all the amenities that you expect from a Premier Inn. Great location just off the motorway and has a lovely breakfast area which was as good as always.

Martin was very helpful and made the check in process so easy and explained everything clearly and thoroughly and is a great asset to the hotel!

There is also a great pub/restaurant in the same car park as the hotel which was busy and done great dinners too.

Would certainly return to this Premier Inn