Premier Inn Blackpool East - M55 J4

Premier Inn needs to step up. There have been no real upgrades to this brand in years. Offering free WiFi at 1 Mbps is a joke in the modern world. Breakfast was good and the pub next door offered standard average food but at a reasonable price.

Looks nice on the outside….

But that’s about it. The reception and breakfast room had been obviously decorated to a high standard but the reception staff lacked warmth and were very “professional” (almost detached). The rooms had broken sockets/usb ports. There was a lack of plugs near the bed meaning if you rely on cpaps you need a network of extension sockets (one was obtained from reception but treated as an unusual request?)
Room also had a lot of dings and shabby places (helpfully hidden by bins and things) but was clean and the bed was comfortable.
The shining star of this place was chef and his team. Breakfast was a pleasure, you were treated so well as soon as you walked in, cheerful greetings, a bit of warmth and friendly conversation and a genuinely lovely team. They were so efficient - that place ran like a dream and the food was fantastic. If all the staff were as friendly as them the hotel would be a lovelier place.

Couldn't sleep all night due to unbearable heat, flashing lights positioned directly above the bed for some reason and all the noise. The breakfast service was very nice though, 2 lovely gents.

Stayed here for the night as a family of four, just while visiting some local Blackpool attractions.

The room was clean and the receptionist was very friendly and helpful. The only things that we could criticise with our room was the shower- the rainfall shower head was very loose, but wasn't a huge issue. Also, the heating/cooling system in our room was broken, so we woke up in the night feeling very hot. It would be nice if that was fixed. (Room Six)

The breakfast room was fabulous- the staff were attentive, the food was great, and the room itself was very clean.

Overall, a great stay, and somewhere we'd definitely stay again.

Thank you!

After a 10 drive and arriving at 1.15pm.i was told there was a £15
early check-in fee ,im 73yrs of age and thought it was a bit much to pay for 1hr45mins.
A little bit of leeway?
Not happy.

Felt so at home at arrival. The receptionist on duty was so kind and helpful as well as being accommodating in finding me a room to suit my needs. She really looked like she loved her job. Throughout my stay she was friendly as I walked past the desk. The room was spacious and quiet and inviting.

Room not very clean - dust on furniture and hair in bathroom.

Room above mine had noisy floorboards and every step from the occupier kept me awake - Tuesday night resulted in the girls in the next room playing music and screaming at each other. I left the hotel a night earlier than planned - I asked customer services for a refund for the last night and this was refused as I had failed to make a complaint at 3am rather than 7.30am so their good nights sleep guarantee is not to be believed

We use Premier Inn exclusively. We love the security of knowing we are going to have spacious clean accommodation, which is needed as my husband isa wheelchair user. The breakfasts are amazing especially the continental choice. The evening meals are equal in quality. And then there are the staff, in all the Premier Inns we've visited the staff are second to non.
This stay has been in Blackpool East, it's a short distance from the motorway. But be careful Google SatNav gets lost at the last roundabout look for the B&Q sign head towards that and you'll see the hotel. There is a 15 min drive into Blackpool but it's strait forward and there's lots of car parks. I'd recommend the Central multi story it's a short walk to the tower. I'd recommend it to all,
it is a secure car park, they have a dedicated floor for blue badge holders but you will have to pay

Nice hotel reception really good the two rooms I had booked we very very dirty hairs in the bath mirrors has marks on the tv very very dusty headboard was vile i had to clean the room my self I feel the house keepers need a lot more training on how to clean very disappointed with premier inn blackpool

Lovely receptionist checked us in very quickly and explained where our room was and also told us about the breakfast available from 6.30am in the morning. Nice quiet hotel with lots of parking available and the vast choice of breakfast available was amazing as per usual. Comfy beds and great shower with the added bonus of a fan in the room as it was extremely warm. Will definitely stay again

Great location, 15 minutes from the city centre. Plenty of car parking available. Staff friendly. Room clean and more than big enough for the 2 adults that stayed, could have also got a child/teenager in the room and the single bed was a proper bed rather than a sofa bed. Great shower as well which is rare in a hotel! Body wash provided.

I stayed with my son and was very happy with all aspects of our stay. The breakfast was very good value for money especially with their policy of kids eating for free. Would definitely stay again.

Room far too hot even with the fans on, they just blew hot air around!
We went to the connecting pub next door for brekkie, big mistake! Awful cold food, just cooked bits, nothing else to choose from. Not even jug of water available for non tea/coffee drinkers!
Turns out that it wasn’t a part of the Premier Inn set up. Usually it is and there even was a connecting door between the two properties. Receptionist never told us this when we checked in.
Later we were told there is a breakfast room in the Premier Inn building. We had a quick look - it’s 2 bedrooms knocked together to make the room, so very small for a hotel that size plus it was boiling hot in there.
Even the staff member (lovely lady) told us there should be better signage throughout the hotel.
As a regular Premier Inn customer we were disappointed with this one.

Excellent stay. All the staff were very helpful from reception to breakfast staff and cleaners. All the staff were friendly polite and seemed very happy in their work. The food was very fresh, good quality, excellent selection. The room was clean and comfortable. I will be definitely staying again.

The staff r friendly and kind but if like boiling alive in ur room then its the perfect place to stay the whole family had an awful sleep

Room was like an oven, resulted in next to no sleep. Pillows smelt horrible too. First time I’ve been disappointed by premier inn

Ideal positioning for a trip to Blackpool. Got a room on the ground floor which is ideal for kids. Comfy beds and a quiet night. Exactly what you need after a long drive.

Upon on arrival greeted with a friendly smile and booking in was straightforward.,After a great night sleep breakfast was fresh and hot. Fantastic poached eggs nice and runny yolks.
Just what was needed to start my day

We visited Blackpool for a conference at the Winter Gardens. We wanted to be close to travel in each day but not right in the centre.
This was a great location, breakfast was nice, staff were friendly.
I used the pub on the checkout day to do some work, they were happy for me to sit in the corner and plug my laptop in..
premier inn reception did say I was more than welcome to use the breakfast room if the pub couldn’t accommodate me.
Thank you

Bed very comfortable and great to have a choice of pillows. Spotlessly clean and the room was spacious.We will definitely stay here again