Premier Inn Taunton Ruishton - M5 J25

Thank you so much - Christmas Spirit has certainly come to this Premier Inn this year. The decorations in the reception as you walk in are FANTASTIC, the kids loved all the lights and decorations and especially loved the table of treats and colouring packs. Our room was spacious and clean if a little cold over night. Our breakfast was great, fresh, hot and plenty of food. The restaurant could do with an extension one of the smallest ones we have eaten in, but way above the rest for quality and service. The staff here should be commended on their service, there are areas of the hotel that look very worn out especially outside but i would come back every time. Well done

Room location bed breakfast were all of a good standard.Staff were very helpful.The room was spacious enough for pur needs.

WOW, the family room we had to stay in was HUGE a great room. Although the aircon was not working so a little on the chilly side, but reception lady was great and gave us a heater. The kids really enjoyed their gifts, if any negative the outside could do with a refresh paint job looking very worn. But the staff are great and can't do enough. Thank you again

Thank you for a wonderful stop over, Trudy the chef is so welcoming and friendly nothing was to much trouble.
The lady on reception when i arrived was great and even helped me with a heater as the aircon was not working. A lovely stay and will be back again soon.

What a great stay, we had a lovely time staying with the family at your hotel. The staff were great and very helpful. Sonia and Trudy at breakfast were amazing great customer service and the poached eggs just perfect...
The room was warm and clean, the hotel is dated and a bit tatty from the outside but we could not find any fault with the cleanliness of our room. A great location just off the M5 for our trip down south. Thank you again to all the team which made our short stay just perfect.

We had paid for 2 rooms on one booking, using the same payment card. When we arrived we were given one key. We had to keep reiterating that there was another room booked, which we eventually got the key for. My parents had the new room and we were given a room in the block across the car park. We thought we would be located next to our at least near each other. My parents didn't have any complaints about their room, which is great! But I'm afraid our room at 201 was NOT ideal. We arrived after 9pm, probably more like 10pm as we had a very long day. Our room smelled of damp as soon as we walked in. It was very dated, (unlike my parents room). I wasn't able to sleep until after 3am as the noise from the occupants upstairs kept me awake. We were also positioned by the stairs, and the door was constantly banging every 10 minutes or so, along with the sound of people walking/ running up and down the stairs. I slept from just after 3am to 6am, when I was awoken by people moving around. I don't think that room is soundproofed enough! We met with my parents for breakfast and although the food was delicious (usual standard I expect from Premier Inns) the space we were given was far from ideal. Again, although we booked 2 rooms on the same booking, they wanted to place my parents on a tiny table for 2 with square cubes as seats due to not being set up for a table for 4 at that time! We are given an alternative, so we were perched in the kitchen area, (not in the dining room) on stools. This was the only way we could sit together, which i was disappointed with.
My partner and I regularly use Preimer Inn whenever we go away anywhere, as the beds are comfortable and I can get a good night's sleep. Unfortunately, this was not the case at this location. I also overheard another guest complain about the noise in our block that night. I was left with 3 hours sleep and a disappointing stay overall. My parents wanted to book somewhere over the other side of the motorway and I persuaded them that Premier Inn would be better. Unfortunately, on this occasion, the standards were not what you would expect from a Premier Inn. Very disappointed. Will not be booking at that location again

Easy location off the M5 suited us for our onward journey to Plymouth. Nice warm greeting. The twin bed wasn't made up in our booked room so apologise given and moved to another room in the annexe which was quiet. Not much in the way of eating places we travelled on a Monday so the village pub was closed. Miller and Carter the steakhouse next door expensive and long waiting times so didn't bother. We had eaten well throughout the day so just bought sandwiches and drinks at the local Sainsburys !! Breakfast very good. Lovely welcome by staff the eating area isn't huge but nicely decorated and has a cosier feel compared to other eating areas offered at Premier Inns. Comfy room, would stay again

its abit dated wat could do with a update as its alittle run down but it was mainly for work men wats probly working in the area i can only go by the room we stayed in that the bed was abit rought {lumpy} but we was tied from the jounry so you dont feel the aches and pain till morning but i can honesty say out of all the travel lodges and other remier inn the best breakfast i have had in them

Went here for breakfast with the kids and the staff could not have been more helpful. Nothing was too much for them, they made it a really enjoyable experience.

Hotel and service good. EV charging limited (only 1 suitable charger plus limited to 90mins charging/parking). Had to wait on arrival as in use, went back later to find a non EV commercial van parked in the space! Advised reception who did nothing. Breakfast good. Expensive. Miller and Carter nearest place to eat again very expensive and had to wait over an hour to get a table (for1). Lots of parking on site so can’t understand why a van needed to park in the EV space?

What a gem of a hotel! Each moment was delightful starting with friendly welcoming staff and especially the breakfast, a very small restaurant but the quality and service was great. Not the prettiest hotel from the outside, but the rooms were clean and very comfortable, our friends could do with an updated bathroom. The staff on reception went over and beyond to help make our stay enjoyable. I highly recommend this hotel to anyone visiting Somerset. The efficient early check-in process impressed me when we arrived at 11am at the hotel. They allowed us to check in early, our rooms were all ready for us. I had a wonderful experience at the Premier Inn Taunton Ruishton.

This is possibly my favourite Peemier Inn.. it need a little updating and has no restaurant.. but the staff are always so welcoming and look after each and every guest.. I particularly want to mention Trudy the cook.. she always greats me in a warm and authentic way, she remembers what I like to order for breakfast and has a friendly chat whilst I'm waiting for the things she is preparing. She is such an asset to this site... and I hope she gets the credit she deserves.

Work stay. Very good breakfast selection, comfortable rooms and good size beds,
Staff members welcoming and lovely, huge carpark with electric charging points, very close to most things, there is a miller and carter next door. Good stay for work purposes, no complaints.

Thank you to all the staff on breakfast, the selection was great and hot especially the poached eggs cooked to perfection. The restaurant is very small i am so glad we booked a time when we arrived. It did get very busy at times and if you like toast don't hold your breath they take an age to cook.
Our room was pleasant and clean, it's not the most modern Premier Inn we have been in but everything was just as you would expect. Great service, Friendly staff.
Nothing was to much trouble, we felt well looked after.
The hotel is located just off the M5 J25 so easy to use on the way South.

Stayed overnight to break up our journey travelling from the west Midlands down to Bodmin.
Room we stayed in was very comfortable and clean. The bed was very comfortable.
Next morning we thoroughly enjoyed our hot breakfast, which set us up nicely for our journey down to Bodmin.
Thank you, Premier Inn Taunton.

Location convenient, just off M5 at Jct 25. Rooms very quiet - no motorway noise. Retail park close by with Sainsbury's - doesn't have a cafe anymore. No restaurant facilities linked to the Premier Inn apart from breakfast.

The Ruishton Inn claims to be 5 minutes walk away - it's much further than this and along a narrow country lane which does not have a footpath - so not safe to walk along, particularly in the dark. The 2 nights we were staying the Ruishton Inn was not doing food yet hadn't removed their placard at the road entrance to the Premier Inn.

Reception and housekeeping staff were excellent - extremely helpful, considerate, accommodating and kind. All great representatives for the chain.

Accommodation was tired, some elements in need of repair and generally the hotel needed to be refurbished. Rooms were as clean as one would wish them to be however elements had been poorly repaired.

Reasonable value for money however given state of decor and poor standard of repairs would not choose to stay at this Premier Inn again.

Stayed for work (night shift) on a very busy Saturday night.
The rooms do need some urgent TLC & the wifi / phone signal is virtually non existent.
However, the ladies on duty could not have been more helpful & accomodating in every way. Thank You all.
Huge shout out for Sasha (evening shift - Nanny??), Mel (morning shift - "don't forget your water bottle" 😉) & Trudy (breakfast chef - BEST MUSHROOMS EVER!!!)
Will definitely be back soon

I booked the hotel at the last minute, and I was very happy with my selection. The staff offered me welcoming services including a fantastic large room. The selection of fruits and pastries during breakfast was awesome
As a business traveller who has stayed at many hotels, this one caught my attention. My late-night check-in was handled well by the lady on reception. The area was so quiet, wonderful for getting some rest. We look forward to coming back

Run the bath first removed hair in the bath,got in bath omg scum all up the side it’s not clean , the towel hung up was stained.

Very good stay overall... communal places could have been cleaned better...staff were great especially in restaurant