Premier Inn London Croydon Town Centre

Hotels
•
Premier Inn
8.2 (69 reviews)
Phillips House,Lansdowne Road,Surrey,Croydon , Croydon , GB
0333 321 9315
CroydonTownCentre.PI@PremierInn.Com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.65
Multiple reviews indicate cleanliness issues, including dirty rooms and lack of housekeeping.
Service
9.99
Many reviews mention friendly and helpful staff, with specific praise for Duty Manager Rashme.
Location
9.16
The hotel is conveniently located near the station and local amenities.
Room Quality
7.11
Complaints about room quality and issues like heating settings indicate below-standard rooms.
Amenities
8.64
Average comments about available amenities, with some positive feedback on nearby convenience.
Value for Money
7.6
Review sentiments suggest that the experience may not align with expected value.
Food and Beverage
8.65
Positive mentions of breakfast and service at the restaurant.
Overall Experience
8.82
Overall mixed experience affected by service highlights and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:52

Property Description

Experience the perfect blend of comfort and convenience at Premier Inn London Croydon Town Centre, just a 15-minute train ride from Central London.

Prime Location: Nestled within walking distance of East Croydon train station, our hotel ensures easy access to the bustling heart of London, along with the vibrant Whitgift shopping centre right at your doorstep.

Unmatched Comfort: Slip into relaxation on our super-comfy kingsize Hypnos beds, meticulously designed to offer you an exceptional night's sleep after a long day of exploration.

Delicious Dining & Free Connectivity: Enjoy delightful meals at our on-site Thyme restaurant, or stay connected with complimentary Wi-Fi throughout the hotel, making your stay both enjoyable and convenient.

Don’t miss the chance to secure your ideal getaway – book your stay with us today!

Important information:

There is no on-site parking available at this hotel. Discounted chargeable off-site parking is available nearby at Ruskin Square (CR0 2NB), at £12 per 24 hours. Please bring the car parking ticket to reception to be stamped for the discounted price. Please note you’ll need to park for a minimum of 10 hours to claim discounted rate. There is a new one way system in Croydon Town Centre, directions to the car park from the A212 are as follows: turn right onto Bedford Park Road, at the end of the road, turn right onto Lansdowne Road, the car park will be on your right.
From the M25 take J7 to the M23. The M23 will become the A23 (Purley & Croydon). Exit on the A232 off to the right after passing through Purley, follow Croydon Town Centre signs to the roundabout, when approaching the roundabout keep in the left hand lane, follow signs to Town Centre (do not go through the underpass), turn right at the second set of traffic lights and continue along George St. Take the first left onto Dingwell Rd. At the next roundabout, we are on the left hand side with the parking on the right. If travelling by train, exit East Croydon Station and turn right, take first right and continue to the roundabout, the hotel is on the left.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 69 reviews
Cleanliness: 5.65
Service: 9.99
Location: 9.16
Room Quality: 7.11
Amenities: 8.64
Value for Money: 7.6
Food and Beverage: 8.65
Overall Experience: 8.82
B
Bernadette • solo_traveller • au
10
Comfortable, central hotel for a visit to Dresden
Pros:

Location, close proximity to train station and bus station. Quiet modern and clean upstairs room. Comfortable beds and pillows. Staff were very friendly and helpful. Great happy hours 5-7 pm. Safe bike lockup. Exceptional breakfast.

Cons:

Room perhaps a bit small for an extended stay.

2026-07-11 • via Nuitee
S
Sabrina • solo_traveller • de
7
2026-07-11 • via Nuitee
F
Frances • couple • au
8
Cons:

The location was problematic as it was in a huge shopping mall difficult to find especially by car. No adequate directions or suggestions provided.

2026-07-11 • via Nuitee
A
Anastasia • solo_traveller • gr
9
Pros:

Το ξενοδοχείο βρίσκεται στο κέντρο της Δρέσδης, αρκετά κοντά από πολλά αξιοθέατα της πόλης.
Επίσης ήταν πολύ καθαρό!το σαμπουάν και το αφρολουτρο ήταν μεγάλες συσκευασίες κ όχι μικρά μπουκαλακια κ επίσης είχαν υπέροχη μυρωδιά!!!

Cons:

Ήταν λίγο μικρό το δωμάτιο για τέσσερα άτομα 😔

2026-07-11 • via Nuitee
D
Didem • solo_traveller • tr
5
Pros:

Otel merkezi konumda her yere yürüyerek gidebildik.

Cons:

Maalesef temizlik çok iyi değildi.Oda temizliği olacak dendi ama temizlenmedi.Gideceğimiz gün geldiler temizlemeye.

2026-07-11 • via Nuitee
A
Andre • solo_traveller • de
8
Pros:

Das Hotel ist schön zentral gelegen. Parkplätze gleich um die Ecke.

Cons:

Zimmer etwas klein. Kein richtiger Schrank im Zimmer.

2026-07-11 • via Nuitee
M
Mirjam • solo_traveller • de
8
2026-07-11 • via Nuitee
S
Susan • couple • au
9
Clean and friendly.
Pros:

Clean, comfortable, convenient to station. Staff friendly and helpful. Nice area to relax.

2026-07-11 • via Nuitee
V
Vibeke • couple • dk
8
Pros:

God pris. Nem adgang til parkeringskælder. God placering i byen.

2026-07-11 • via Nuitee
P
Péter • family_with_children • hu
9
2026-07-11 • via Nuitee
A
Achim • solo_traveller • de
7
2026-07-10 • via Nuitee
S
Sandra • family_with_children • se
10
2026-07-10 • via Nuitee
J
Jorge • solo_traveller • es
7
2026-07-10 • via Nuitee
B
Bettina • extended_group • ch
7
geeignet für zwei Übernachtungen
Pros:

Die Zimmer waren für 2 Nächte ausreichend. Gute Kissen auf den Betten. Nassraum ausreichend gross. Room Service nur nach Ansage, super. Das Frühstück war sehr lecker, Frühstücksraum und Lobby einladend. Zwei Schlüsselkarten anstelle von schweren Schlüsseln. Klimaanlage. Die Altstadt ist bequem in ein paar Minuten zu Fuss zu erreichen.

Cons:

Im ganzen Hotel sind die Böden mit einem (alten) Teppich ausgelegt. Nicht sehr Hygienisch. Sollte man auswechseln. Das Hotel steht in einem Syrer oder Türkenviertel. Wir sind uns das nicht gewohnt und fühlten uns komisch. Leider war die Aussicht aus den Fenstern teilweise nur die gegenüberliegende Wand...Auto parkieren in 300 m vom Hotel entfernt auf grossem Platz und nicht geschützt/bewacht.

2026-07-10 • via Nuitee
A
Anastasiya • family_with_children • de
9
Pros:

The room was cosy and clean, it was not noisy and perfect for travelling with family. Available kettle, refrigerator make your stay even better and let make something quickly whats important when you travel with children. Nice and tasty breakfast, good selection of food and drinks. Recommended! :)

2026-07-10 • via Nuitee
T
Thuy • solo_traveller • dk
7
Pros:

Beliggenhed, parkering

Cons:

Det tog lidt tid at finde parkeringhus. Receptionisten burde fortælle os om muligheden for at parkere i hotellets kælderen som er en del af Acco Park da vi spurgte til det.

2026-07-10 • via Nuitee
麗香 • extended_group • tw
8
2026-07-10 • via Nuitee
S
Silke • couple • de
8
Pros:

Super zentral. Vom Bahnhof zu Fuß zu erreichen und vom Hotel bis Frauenkirche, Zwinger oder ähnlichem- alles gut zu Fuß erreichbar.

2026-07-10 • via Nuitee
T
Tina • solo_traveller • hr
10
2026-07-10 • via Nuitee
S
Sandra • solo_traveller • de
9
Zentral gelegen und schick
Pros:

Der Check in ging super schnell, Personal freundlich kompetent und hilfsbereit.
Die Lage zentral nur wenig min zu Fuß zum Elbufer und den Sehenswürdigkeiten wie Frauenkirche Zwinger... auch erreicht man zu Fuß oder per Straßenbahn schnell den Zoo oder das Stadion...
Uns hat es super gefallen wir kommen wieder.

Cons:

Die Parkplatz Situation, wenn man einen ergattert hat sollte man das Auto auch dort belassen Parkplatz Ferdinandplatz günstig...

2026-07-10 • via Nuitee