Premier Inn London Croydon Town Centre

Hotels
•
Premier Inn
8.2 (69 reviews)
Phillips House,Lansdowne Road,Surrey,Croydon , Croydon , GB
0333 321 9315
CroydonTownCentre.PI@PremierInn.Com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.65
Multiple reviews indicate cleanliness issues, including dirty rooms and lack of housekeeping.
Service
9.99
Many reviews mention friendly and helpful staff, with specific praise for Duty Manager Rashme.
Location
9.16
The hotel is conveniently located near the station and local amenities.
Room Quality
7.11
Complaints about room quality and issues like heating settings indicate below-standard rooms.
Amenities
8.64
Average comments about available amenities, with some positive feedback on nearby convenience.
Value for Money
7.6
Review sentiments suggest that the experience may not align with expected value.
Food and Beverage
8.65
Positive mentions of breakfast and service at the restaurant.
Overall Experience
8.82
Overall mixed experience affected by service highlights and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:52

Property Description

Experience the perfect blend of comfort and convenience at Premier Inn London Croydon Town Centre, just a 15-minute train ride from Central London.

Prime Location: Nestled within walking distance of East Croydon train station, our hotel ensures easy access to the bustling heart of London, along with the vibrant Whitgift shopping centre right at your doorstep.

Unmatched Comfort: Slip into relaxation on our super-comfy kingsize Hypnos beds, meticulously designed to offer you an exceptional night's sleep after a long day of exploration.

Delicious Dining & Free Connectivity: Enjoy delightful meals at our on-site Thyme restaurant, or stay connected with complimentary Wi-Fi throughout the hotel, making your stay both enjoyable and convenient.

Don’t miss the chance to secure your ideal getaway – book your stay with us today!

Important information:

There is no on-site parking available at this hotel. Discounted chargeable off-site parking is available nearby at Ruskin Square (CR0 2NB), at £12 per 24 hours. Please bring the car parking ticket to reception to be stamped for the discounted price. Please note you’ll need to park for a minimum of 10 hours to claim discounted rate. There is a new one way system in Croydon Town Centre, directions to the car park from the A212 are as follows: turn right onto Bedford Park Road, at the end of the road, turn right onto Lansdowne Road, the car park will be on your right.
From the M25 take J7 to the M23. The M23 will become the A23 (Purley & Croydon). Exit on the A232 off to the right after passing through Purley, follow Croydon Town Centre signs to the roundabout, when approaching the roundabout keep in the left hand lane, follow signs to Town Centre (do not go through the underpass), turn right at the second set of traffic lights and continue along George St. Take the first left onto Dingwell Rd. At the next roundabout, we are on the left hand side with the parking on the right. If travelling by train, exit East Croydon Station and turn right, take first right and continue to the roundabout, the hotel is on the left.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 69 reviews
Cleanliness: 5.65
Service: 9.99
Location: 9.16
Room Quality: 7.11
Amenities: 8.64
Value for Money: 7.6
Food and Beverage: 8.65
Overall Experience: 8.82
S
Stein • solo_traveller • de
9
Pros:

Gutes Zimmer mit einem schönen Bad Frühstück war sehr gut.

Cons:

Teppichboden im Zimmer

2026-06-20 • via Nuitee
K
Khachatur • family_with_children • am
10
Very pleasant stay/ highly recommended
Pros:

Everything was excellent- perfect location, very clean, comfortable- really enjoyed

Cons:

No minuses

2026-06-20 • via Nuitee
R
Rene • couple • de
9
2026-06-20 • via Nuitee
J
Jūratė • solo_traveller • lt
8
Pros:

Vieta, švara

Cons:

Labai brangus parkingas požeminėje aikštelėje -30€/naktis

2026-06-20 • via Nuitee
R
Ralph • couple • de
9
Zentraler Ort für Dresden, Meißen, Moritzburg, Sächsische Schweiz u.a.
Pros:

Frühstück war sehr gut. Vom Bahnhof mit Koffer in ungefähr 10 Minuten zu Fuß erreichbar. Altstadt, Elbe und Bahnhof zu Fuß schnell und bequem erreichbar. Straßenbahnhaltestellen in unmittelbarer Nähe.
Betten sehr bequem. Sehr ruhig. Fußgängerzone mit Geschäften in unmittelbarer Nähe.

Cons:

Fällt mir nichts ein

2026-06-20 • via Nuitee
A
Annika • extended_group • de
10
Gutes Hotel
Pros:

Gute Lage, gutes Frühstück

Cons:

Zu wenig Plätze zum Frühstücken

2026-06-20 • via Nuitee
M
Matthias • solo_traveller • de
9
Pros:

Gute Ausstattung

Cons:

Nichts

2026-06-20 • via Nuitee
D
Doris • solo_traveller • de
9
Pros:

Tolle Lage, sehr leckeres Frühstück und sehr sauberes Zimmer

2026-06-20 • via Nuitee
O
Olena • solo_traveller • de
10
2026-06-19 • via Nuitee
F
Frank • couple • au
7
Property is fine for one or two nights, but I wouldn’t want to stay much longer
Pros:

Front desk staff were excellent and helpful. The cleaning staff did a good job. The bathroom and shower were very good.

Cons:

No fridge, no cupboards, no phone in the room, poor view onto Central air well

2026-06-19 • via Nuitee
C
Conny • couple • dk
7
Pros:

Beliggenhed

Cons:

Personalet meget lidt imødekommende

2026-06-19 • via Nuitee
C
Christine • couple • de
8
2026-06-19 • via Nuitee
J
John • couple • nz
10
Pros:

Great location - just a brief walk to the old town and plenty of shops and eateries close by

2026-06-19 • via Nuitee
A
Arslan • solo_traveller • tr
8
Pros:

Temizlik ,konum ve calisanlarin ilgisi iyiydi

Cons:

Odalarda acilan cam yoktu

2026-06-19 • via Nuitee
M
Marta • family_with_children • pl
7
Hotel w dobrej lokalizacji ale pokój mało komfortowy. Dobre śniadanie.
Pros:

Śniadanie super, choć krążąca po sali obsługa z minami jak na pogrzebie. Fajna lokalizacja, choć trudno znaleźć dojazd.

Cons:

Dla 4 osób otrzymaliśmy pokój tak mały, że ledwo cało się przejść, dosłownie łóżka zaraz przy ścianie drzwi. Na dodatek okno wychodzące na dziwne betonowe patio i okna innych pokoi w odległości 3 metrów. Ani otworzyć to okno ani odsłonić..

2026-06-19 • via Nuitee
H
Heike • extended_group • de
8
Alles in allem war es ein schönes Hotel
Pros:

Schöne Lage, mitten an der Prager Straße

Cons:

Schwierig zu finden, da der Eingang hinter dem Gebäude liegt

2026-06-19 • via Nuitee
E
Elisa • couple • it
7
Personale ostile
Pros:

Struttura pulita, vicina alla stazione e al centro, quartiere tranquillo. Vicinissimo ha un grandissimo centro commerciale fornito di tutto. Possibilità di lasciare gratuitamente i bagagli prima del check-in, anche la mattina presto, e dopo il check-out.
Molto gradita la presenza di divanetti e poltrone in cui si poteva sostare a piacimento

Cons:

Reception al 5 piano, personale avverso a parlare in inglese nonostante fosse chiaro che non parlavamo tedesco e non capivamo le loro domande. Un vero peccato, perché altrimenti la struttura avrebbe meritato un volto più alto.

2026-06-19 • via Nuitee
A
Antje • solo_traveller • de
8
2026-06-19 • via Nuitee
T
Thi Thuy Duong • solo_traveller • de
8
Liegt zentral und in der Nähe kann man auf dem großen Parkplatz für 50% weniger parken.
Pros:

War zentral, das Zimmer ausreichen groß, das Bett war bequem. Das Zimmer

Cons:

Leider hatte das Zimmer 138 etwas wenig Tageslicht

2026-06-19 • via Nuitee
S
SENDALASVIÑAS • solo_traveller • es
10
Buen hotel para alojarse en Dresden
Pros:

Estaba prácticamente nuevo. Las camas eran muy cómodas. El baño muy limpio y buen tamaño de la habitación.

Cons:

No soy muy partidaria del uso de moqueta en el suelo.
Tenía la recepción en la planta quinta, aunque tampoco había ningún problema.

2026-06-18 • via Nuitee