Premier Inn Leicester Central - A50

I met up with friends here for breakfast. The breakfast and the customer service were excellent. Rutva, a staff member, in particular was very attentive to all customer needs

Excellent stay, friendly, courteous and welcoming staff. Very clean, tidy and comfortable room. Excellent breakfast served by Rutva and Yazid who could not do enough for you and very friendly (whom Premier Inn should hold on to at all costs!).
Faultless experience.

We had a superb time with faily.

We especially enjoyed the restaurant where the service provided by Yazid, Rutra and Wendy was excellent.

Well done guys. We will be back soon.

Bed and bedding comfy with 2 choices of pillows. Good hot water and pressure. Only draw back was the reverse cycle was not controllable due to not having a down button. Temp stays on 25 or you could put it up not down. Had a standing fan fan which we had on all night and heating off. Too cold for windows open.

Overall our stay was positive. I was recommended this location by a friend who stays here regularly. The positives were staff within the hotel were friendly and polite. We had the unlimited full breakfast, which although is a little pricey was lovely and well cooked.
Downsides were that I found the mattress and pillows a little hard for my liking but I'm sure that is down to personal preference. The air con machine in the room was a little noisy as well, and without it on the room did heat up quickly. We couldn't get the tv in the room to sync to the WiFi despite it saying it was a smart tv, and we had trouble connecting our devices to the WiFi. (Not a big problem but just to make others aware).

We stayed for a week. It was a good option for the price. Stayed on the ground floor and could hear what sounded like a herd of elephants above us for hours on end (it turned out to be human children) The floors are obviously very thin and not soundproof. Breakfast was great. Grounds were lovely. And the Heathley Arms Pub across the car park was wonderful for lunch and dinner options.

Was a very good stay. Staff were friendly and helpful and facilities were clean and comfortable. The breakfast was well stocked and had plenty of options.

Really nice hotel. Location was nice and quiet area, so had a good nights sleep. Room was comfortabke, clean and spacious. Breakfast was good, nice variety. All in all a pleasent saty,and would definately stay again!!

The room was clean .
Night sleep was very good.
But the bathroom was not clean. It smelled of urine very very unpleasant and had to keep the fan on all of the time to take the smell away 🤬 our room was 120.

But breakfast was excellent
Rutva, who served us, in the restaurant, was very polite and professional.
The chef Yazid made fantastic grilled mushrooms. The presentation was really good.

Absolutely horrible experience. First of all, the hygiene. There was trash from the reception to the rooms. There was trash everywhere. Second of all, there was no hot water coming from the sinks. Third, there was lots of massive spiders. I have provided some pictures below. Overall, I recommend you go to another premier inn or another hotel

I have stayed at this premier Inn for a few months now due to my house flooding and I have to say that the staff here are outstanding and will do as much as they can for you. I have to give a special name mention to Kim, Jenny, all the housekeepers and chefs. They have made my stay feel more like being with family than at a hotel. I would highly recommend this hotel for all the warm smiles you are greeted with every day.

Usual high standard of clenliness and comfort as all Premier Inn's. This one in particular has wonderful staff who were all so kind and helpful. I must mention Danielle and the housekeeping girls who went above and beyond in showing concern for my wellbeing after major lung surgery. I can't thank them enough for their kindness during my stay. Thank you. Highly recommended.

Clean and friendly premier inn. Breakfast was excellent and the staff extremely helpfull. Air con in rooms which was a bonus. Great nights sleep

The hotel was lovely and clean
Staff were amazingly helpful and willing to do anything and everything
Was lovely to have breakfast in the actual hotel rather than crossing into a partner pub
Lovely to have complimentary magazines and easy access to more tea and coffee in reception
We love staying in Premier inns but this stay was one of the best we have stayed in

The hotel is set back from the road in a lovely leafy setting. Courtney, the receptionist was really knowledgeable about the history of the hotel and surrounding area - a really warm welcome. We had a wonderful breakfast. Indi cooked everything fresh and there was plenty! It was a busy morning and Yazid seemed to be everywhere, clearing tables and topping this up. Will definitely be coming back.

Exceptionally friendly and helpful staff. Great breakfast on site with food constantly replenished! On site car parking. Clean bathrooms, towels and bedding. Extra coffee etc available at reception. Exceptionally quiet area considering the pub/restaurant is on the same plot! We anticipated a lot of noise from people leaving late at night but this wasn’t the case at all!

Check in easy and quick. Staff very friendly and helpful. Rooms as usual for this chain. Comfy beds, good aircon, no key in hole to keep it on so stays on all day, bathroom good size. Toilet flush could be better but there was a knack to it. Room was inside so central courtyard. No outside noise. Quietest ever had. Not too busy so internal door slamming non existent. On 6th floor so had to use lift. Slow so if very busy could be a while but hotel know that as note on lift to suggest in busy times use stairs. 3 floors or less always do. Location could not be better. Train station 5min and town and sites also 5-10 mins. Plenty of choice of food outlets.

Recently stayed at the hotel for business for 2 days. The receptionist asked me if I’d like to book breakfast for the stay. I thought it would be nice so I agreed.
First night I had a guest thump walking up and down for an hour at 10pm. The whole room was vibrating. I put up with it and eventually got to sleep.
First breakfast - coffee machine broken and engineer called apparently. Mediocre breakfast as bacon like old boot leather.
Second night the thump walking started again. I went to reception and it was sorted.
Cancelled my second breakfast
On checking out I casually asked if they’d managed to fix the coffee machine. Not yet was the reply.
It’s my opinion that the absolute most important thing that guests look for at breakfast is good coffee.
Well Done ! Premier Inn. What a cock up !
I’d make sure that I’d got a spare machine if I was the hotel manager.

We arrived here on the 10/05/2025 booked for two nights first night our room was nice and clean but the second day no one came to clean the room no fresh towels, dust bin wasn't emptied, beds not made and room was not cleaned, i have been a regular customer at this hotel, but this was disgusting lack of bad management i guess not happy at all

I had an excellent experience at this Premier Inn. Plenty of parking, friendly and helpful staff, well decorated and clean room with a power shower and bath. I also slept really well as the bed was very comfortable. The location was easy to find too and I had no issues navigating there after a long motorway journey.