Premier Inn Fleet

Hotels
Premier Inn
8.4 (20 reviews)
Waterfront Business Park,7-11 Fleet Road,Fleet,Hampshire , Fleet , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Negative experiences reported

Categories

Cleanliness
6.65
One review mentions a filthy toilet, impacting cleanliness negatively.
Service
9.15
Multiple reviews highlight friendly and helpful staff.
Location
8.65
Several guests appreciate the hotel's proximity to transport and amenities.
Room Quality
8.65
Comments about comfortable beds and well-maintained rooms.
Amenities
8.65
Facilities mentioned positively, including parking and dining options.
Value for Money
8.65
Guests feel the price is justified by the quality of service and amenities.
Food and Beverage
8.15
General satisfaction with food offerings, though not always used.
Overall Experience
8.65
Many guests express a desire to return, indicating a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:46

Property Description

Discover the perfect blend of comfort and affordability at our charming hotel in Faversham, where exceptional service and welcoming vibes await your arrival.

Delicious Dining Options
Savor mouth-watering meals throughout the day at our in-house Thyme restaurant. Whether you're in the mood for a hearty breakfast, a delightful lunch, or a satisfying dinner, our dedicated chefs are ready to cater to your cravings.

Spacious Accommodations
After exploring the beautiful sights of Kent or commuting from London, unwind in our generous rooms designed for relaxation. Each room provides a serene escape with plenty of space to breathe and recharge.

Luxurious Sleep Experience
Experience restful nights in our award-winning king-size beds, ensuring you wake refreshed and ready for the day ahead.

Ready for an unforgettable stay? Book your room with us today!

Important information:

We offer an exclusive guest parking discount £3 per 24 hours. Simply find a space and pay less to park using the tablets inside our hotel. This car park is managed by Horizon Parking.
Exit M3 at J4a onto A327. At the roundabout, take 2nd exit continuing on the A327. At the next roundabout, take 3rd exit onto Fleet Road / A3013. Take 1st exit at the next roundabout onto Minley Road / A3013. Continue over the next roundabout and the Premier Inn is located on the left.

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 20 reviews
Cleanliness: 6.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
R
R6568KNannem Family
10
Really impressive venue, Thank you so much.
Pros:

First time we have stayed in this Hotel and we were really impressed. Jack checked us in and was so courteous, kind and helpful during our stay. Over the month we stayed in 3 different Premier Inns and we are so so impressed with them all. I cannot praise the Chain more highly. Thank you. We didn’t eat here as Family lived nearby but it looked great, Car parking very cheap and easy to access. I have already rebooked for January.

2025-12-01 via Tripadvisor
N
Navigator00799513247 Family
2
Really dirty six star experience
Pros:

Disappointing arrived at hotel on 29 November 2025 booked for one night. Changed and went to a private function elsewhere.Returning late went to use toilet that appeared clean only to discover that it was absolutely filthy under the rim. Took photos. In the morning when leaving showed Loki the duty manager the photos and video in regards to complaining about the lack of five star experience that is advertised all over the hotel. She advised she was sorry and advised that if we had contacted them when we were about the dirty toilet at the time they would have moved us. She offered us a free breakfast but we were already booked to meet friends elsewhere for breakfast. She advised that she would inform the duty Manager and get them to call me. We have returned home to Devon and have had no contact from anyone. So it is with sadness that I give it one star as I can't give into stars. The photos and video I took are timed and dated. Be carefull this hotels standard of cleanliness is not what you would expect.

2025-11-30 via Tripadvisor
T
Tull1968 NONE Woking, Surrey, England
10
Short stay in Fleet.
Pros:

Very pleasant hotel and great staff. Hotel close to station, so good for getting to Winchester and Basingstoke. The wonderful Fleet Pond is very close by and Fleet has some excellent restaurants.

2025-11-25 via Tripadvisor
D
deirdrec18 NONE Exeter, Devon, England
10
A lovely stay!
Pros:

Highly recommend. I would definitely go again! Staff were extremely friendly and helpful. Hotel well situated close to M3.

2025-11-22 via Tripadvisor
4
441aaronc Couples Exeter, Devon, England
10
A lovely place to stay!
Pros:

We had a really lovely stay at this premier inn. It was perfectly located near the M3 and broke up a long journey from Devon to Hitchin. It's a small hotel with a nice homely feel. It was clean and I was allocated an accessible room right beside reception, which was ideal, but often not the case. The staff were very friendly and Loki served us and was exceptionally helpful, which was very much appreciated as I'm disabled! Would highly recommend and will definitely stay again!

2025-11-21 via Tripadvisor
8
862kennyb Business Chelmsford, Essex, England
10
For work
Pros:

Great hotel lovely and quiet room.ample parking for vans too.food was great really lovely mixed grill.will definitely return here.all staff very polite and helpful

2025-11-15 via Tripadvisor
S
SecretSpi Solo travel Frankfurt, Hesse
10
Much better than expected
Pros:

I stayed at the Premier Inn Fleet for the Remembrance Sunday weekend as I was taking part in the parade. The hotel was much better than I was expecting! The bed was very comfortable and I slept extremely well. I had breakfast one day and an evening snack and drinks on a couple of evenings - all very tasty and plenty to choose from. Joe and all his colleagues made the stay relaxed and enjoyable - everyone I met from the team was friendly, professional and more than competent! Thank you all!

2025-11-12 via Tripadvisor
S
S4538STwendyb NONE
10
Excellent stay - reasonable price
Pros:

Location good, friendly and helpful staff, super clean room and a very comfortable bed. The hotel was very quiet as well. An excellent stay for a reasonable price.

2025-11-10 via Tripadvisor
E
ELLIJ_72 Friends getaway
10
Friendly helpful staff
Pros:

A friendly welcome and easy check in.
Jack was extremely helpful, he also seated & served us in the restaurant, giving great service.
Excellent value meal deal for 2 course evening meal & drink + breakfast.
Happily stay again if in the area.

2025-11-07 via Tripadvisor
C
connorcP6150HN Solo travel
10
Fantastic one-night stopover
Pros:

Had a fantastic one-night stopover at Premier Inn Fleet . Joe was incredibly welcoming at check-in and continued to provide excellent service during breakfast and check-out. The rooms were clean, comfortable, and offered great value for money. Parking is available right outside at £3 a night. Highly recommend for a convenient and pleasant stay.

2025-11-07 via Tripadvisor
H
H4115PCpaulh Business
10
Great staff, comfortable hotel
Pros:

I’ve stayed in a lot of premier inns for work, by far the best one I’ve stayed in, Joe checked me in an gave me a very warm welcome which you don’t get at other premier inns really, always popping around with reception he was making sure everybody was happy! Even helped out in the restaurant when it was quite on reception! Really enjoyed this stay

2025-11-05 via Tripadvisor
C
carolineq464 Family
10
Great Staff
Pros:

The young man on reception was very helpful. He even helped us with our bags from the car.. The lady on breakfast was also very kind.

2025-10-27 via Tripadvisor
M
myrons698 Family
10
Good experience
Pros:

Well kept, tidy, clean, friendly staff. Can’t fault the hotel or the service. Definitely will return when I’m back in the area.

2025-10-27 via Tripadvisor
P
poppye584 Couples
10
Clean rooms
Pros:

Very clean rooms, excellent service from all the staff, and the food was delicious! I highly recommend and will definitely stay again

2025-10-27 via Tripadvisor
T
T2845GZsteveh Couples Caerphilly, Caerphilly County, South Wales, Wales
10
Nice quet comfortable night
Pros:

Stayed for one night on the way home
The room was quiet, clean and comfortable as you would expect in a Premier Inn
and we had a good sleep.
Would like to mention the young Lady who served us in the bar ( Loki) she could not do enough for us.

2025-09-23 via Tripadvisor
5
597suzetteb NONE
8
Beautiful sized room, lovely and clean, wish the twin beds were wider and the Wi-Fi was awful.
Pros:

Lovely sized room and beautifully clean. We had it made up as a twin and the beds are comfortable but it would be nice to have them wider. Wi-Fi was absolutely terrible not worth using and sadly I only had 4G so that did make things a bit difficult when I wanted to do some admin.
Although the room was really clean when we arrived, they forgot to clean it the second day when we asked. You are requested to put your dirty towels in the corridor in the morning which is fine but then you have to go and get your replacement towels yourself which is unusual and of course we forgot until we were there with a bath run!

2025-09-09 via Tripadvisor
P
poms2013 NONE London, England
6
Ok stay, improvements can be made
Pros:

Parking charge is now £3 a night, this should be free for guests!

Lock on bathroom does not work

Breakfast service could be better, no staff

2025-09-08 via Tripadvisor
L
Lindyann2013 Business Norwich, Norfolk, East Anglia, England
10
2 night stay
Pros:

Had 2 nights here on business, we’ve stayed here a couple of times before.

Had breakfast both mornings and dinner one evening, friendly staff, check in was easy.

The only change since our last stay earlier in the year is there is now a charge of £3 per night for parking but this isn’t extortionate.

2025-09-01 via Tripadvisor
M
M1831MQjeremym Family
10
Fantastic Service from Joe and Jack
Pros:

I had a really great stay at Premier Inn Fleet. Joe, was so helpful and welcoming, and Jack made sure everything ran smoothly. Both of them gave excellent customer service and made me feel really looked after.

The food was lovely and the room was spotless, exactly what you hope for when staying away. Everything was easy, comfortable, and stress-free.

I’d definitely stay here again and would recommend it to anyone visiting the area.

2025-08-25 via Tripadvisor
S
S6060KCneilh NONE
4
Disappointed.
Pros:

Short staffing caused some issues, the ones that were there did there best.
Was surprised we had to ask for room to be attended by rooms service. Guess due to short staffing levels.
WiFi is absolutely shocking do not pay to upgrade as no better then the free one.

2025-08-23 via Tripadvisor