Premier Inn Hemel Hempstead West

Hotels
•
Premier Inn
8.2 (41 reviews)
A41 Service Area,Bourne End,Hemel Hempstead,Hertfordshire , Hemel Hempstead , GB
0333 003 1721
HemelHempstead.PI@premierinn.com

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Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Good location
Nice room quality
Great breakfast
Cons:
Inconsistent food service
Occasional cleanliness concerns

Categories

Cleanliness
7.78
Rooms reported as clean and tidy, but one review mentioned poor service related to food quality.
Service
8.75
Staff received high praise for friendliness and helpfulness, especially Grant and Andy.
Location
8.29
Conveniently located for business and sporting events.
Room Quality
8.24
Rooms described as spacious and comfortable.
Amenities
8.27
Standard amenities for this hotel type, with some additional options for specific dietary needs.
Value for Money
8.23
Guests felt the stay was worth the price, despite minor issues.
Food and Beverage
7.78
Feedback on breakfast was mostly positive, but one negative experience reported.
Overall Experience
8.25
Guests expressed overall satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:47

Property Description

Experience the perfect blend of countryside charm and city excitement at Premier Inn Hotel Hemel Hempstead West.

Unmatched Location
Nestled between the picturesque Hertfordshire countryside and vibrant central London, our hotel offers easy access to both serene nature walks and urban escapades.

Family-Friendly Adventures
Step into adventure with a visit to Whipsnade Zoo, the UK's biggest zoo, perfect for a fun-filled family day or explore the enchanting rolling hills of the Chilterns.

Delicious Dining & Comfort
Savor a delightful meal at our on-site restaurant, the Kitchen, before retreating to your cozy room for a restful night’s sleep, ensuring you wake up refreshed for the day ahead.

Don’t miss your chance to indulge in this remarkable getaway—book your stay at Premier Inn Hotel Hemel Hempstead West today!

Important information:

Free on-site parking is available at this hotel. Please validate your registration via the tablet in reception upon arrival. This car park is managed by YourParkingSpace.
M25(J20), A41 towards Aylesbury exit at services. M1(J8), take A414 to Hemel then A41 to Aylesbury, exit at services sign which reads 'Bourne End Mills Industrial Estate'.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 41 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.25
J
Jolanta • solo_traveller • ch
8
Pros:

Letto comodo, buona colazione

Cons:

Pochi parcheggi, tutti già occupati. Distanza notevole dal centro storico

2026-07-25 • via Nuitee
D
David • solo_traveller • co
6
Pros:

Lage war top

Cons:

Bettsofa war extrem unbequem, Klimaanlage hat nicht funktioniert.
Danach Zimmer gewechselt und beides war in Ordnung.

2026-07-25 • via Nuitee
F
Francisca • couple • cl
8
2026-07-25 • via Nuitee
Y
Yvonne • solo_traveller • de
6
Pros:

Lage zur Altstadt, Parkplatzmöglichkeit, Frühstücksoption

Cons:

Check In dauerte lange, da zur vorgegebenen Zeit doch noch kein Zimmer frei war

2026-07-25 • via Nuitee
I
Ibrahim • couple • de
7
Insgesamt ein sehr empfehlenswertes Hotel mit hervorragender Lage, hoher Sauberkeit und komfortablen Zimmern. Ich würde
Pros:

Der Check-in war schnell und unkompliziert, und das Personal an der Rezeption war freundlich. Die Lage des Hotels ist ausgezeichnet – direkt gegenüber befindet sich ein Parkhaus, von dem aus man die Heidelberger Altstadt bequem zu Fuß erreichen kann. Das Zimmer war schön, sehr sauber und äußerst komfortabel. Wir haben hervorragend geschlafen. Das Frühstück war gut und für einen Aufenthalt von ein bis zwei Tagen völlig ausreichend.

English:

The check-in process was quick and smooth, and the reception staff were friendly. The hotel’s location is excellent, with a parking garage directly across the street, making it very easy to walk to Heidelberg’s old town. The room was beautiful, very clean, and extremely comfortable. We slept very well. The breakfast was good and perfectly adequate for a stay of one or two days.

Cons:

Parkplätze sind zwar vorhanden, müssen jedoch zusätzlich bezahlt werden. Kostenlose Parkmöglichkeiten in der Umgebung sind leider begrenzt. Wer besonderen Wert auf eine schöne Aussicht legt, sollte wissen, dass dieses Hotel dafür eher nicht geeignet ist.

English:

Parking is available, but it comes at an additional cost. There are only a few free parking spaces in the surrounding area. If you’re looking for a hotel with scenic views, this may not be the best choice.

2026-07-24 • via Nuitee
A
Alper • solo_traveller • tr
6
Fiyat performans denebilir.
Pros:

Konum itibariyle güzel. cadde üstü olmasına rağmen sessiz.

Cons:

Odada en azından bir buzdolabı olabilirdi bir tane de su. Yatak nevresim temiz olmasına rağmen tavan kenarlarında örümcek ağı vardı.

2026-07-24 • via Nuitee
S
Stephen • couple • gb
7
Just what we required.
Pros:

Good location

Cons:

Nothing

2026-07-24 • via Nuitee
F
Francesca • couple • it
6
Pros:

The staff was nice

Cons:

Some rooms don’t have fridge and they are quite small. The hall is not very nice

2026-07-24 • via Nuitee
I
Ibrahim • family_with_children • de
8
2026-07-24 • via Nuitee
M
Mette • family_with_children • dk
8
2026-07-24 • via Nuitee
M
Margot • couple • nl
9
Prima locatie om de mooie stad Heidelberg te verkennen.
Pros:

Locatie, comfort, ontbijt

Cons:

Parkeren duur

2026-07-24 • via Nuitee
M
Marie • family_with_children • fr
8
2026-07-24 • via Nuitee
K
Koglbauer Rene • solo_traveller • at
7
Pros:

Sehr zentral, 15 Minuten in die Stadt!

Cons:

Das fürs Parken noch 20 Euro extra angefallen sind!

2026-07-23 • via Nuitee
A
Anke • solo_traveller • de
8
2026-07-23 • via Nuitee
M
Megan • couple • au
9
Great value and position
Pros:

Half way between train station and city centre, so we could walk it. Supermarket on ground floor.

Cons:

Staff were polite and helpful but I felt they could have been a little friendlier .

2026-07-23 • via Nuitee
C
CLARICE • solo_traveller • br
9
Pros:

Ponto de ônibus e bonde em frente ao hotel. Próximo à estação de trem. Quartos amplos.

Cons:

Café da manhã caro, não vale o preço.

2026-07-23 • via Nuitee
A
Antonio • solo_traveller • es
9
2026-07-23 • via Nuitee
P
Patrick • solo_traveller • de
9
Pros:

Bar 24/7, Personal sehr freundlich, Zimmer sehr sauber, Busstation direkt vor der Tür. Nespresso Maschine im Zimmer :-)

Cons:

Klimaanlage hatte geringe Leistung. Kühlung fast nicht zu spüren

2026-07-23 • via Nuitee
H
Harald • family_with_children • no
8
Flott hotell med en fin beliggenhet.
Pros:

Veldig sentralt. Hyggelig personale, fine rom, rent og pent.

Cons:

Litt lite utvalg i frokosten.

2026-07-23 • via Nuitee
L
Lieven • solo_traveller • be
10
2026-07-23 • via Nuitee